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Customer reviews: Live Chat & WhatsApp Chatway

Develop by Poptin LTD

Reviews (284)

Overall rating
5

What Merchants Think

Overall, merchants find "Live Chat & WhatsApp Chatway" to be a highly beneficial tool for integrating live chat functionalities on their websites. Many users commend its ease of use and quick message delivery, while others appreciate the strong support from the development team. However, there are some concerns about the initial setup process and notification delays.

Key Strengths

  • Fast and seamless message delivery
  • Easy integration with existing platforms
  • Excellent customer support and FAQs
  • User-friendly interface
  • No bugs and well-maintained app

Common Concerns

  • Clunky and challenging setup process for some users
  • Occasional notification delays
  • Some users experience issues with client message reception

Final Thoughts

"Live Chat & WhatsApp Chatway" is largely well-received for its efficient and user-friendly features, which provide a significant boost to customer service operations. While most users are satisfied with its performance, a few have highlighted areas for improvement, such as the setup experience and notification handling. Overall, it remains a popular choice among merchants seeking a reliable live chat solution.

Alvi4246

Feb 01, 2026  on Wix

It’s perfect looks professional Live chat

Ab2012adressemail

Jan 24, 2026  on Wix

Très biencette application est vraiment bien. + Le support répond bien au question et est dispo en version gratuite.

Artsyconsultancy

Jan 23, 2026  on Wix

Cool whatsapp alike app This app served me all the requirements which a normal WhatsApp can do. Being this connected with my website it was very easy for me communicate with the clients and also help me...

Twolner

Jan 21, 2026  on Wix

IncredibleThis app is awesome! Easy to use, simple, fun, and free:) Customer service is amazing! Would definitely recommend to anyone looking for live chat on their site.

Itnanony

Jan 20, 2026  on Wix

It's great.Easy and user.friendly

Rawdahshady

Jan 18, 2026  on Wix

Livechat: Great app and functionality! Highly recommend.Great app! Highly recommend!

Rawdahshady

Jan 18, 2026  on Wix

Helpdesk: Great app and functionality! Highly recommend.Great app! Highly recommend!

Franciscorebelo202

Jan 15, 2026  on Wix

Bom e fácil de usarO Chat é bastante intuitivo e fácil de usar, bastaram alguns passos para adicionar ao meu site. O Live Chat & WhatsApp Chatway é simples e bastante profissional.

Saticusa

Dec 30, 2025  on Wix

Amazing tool for our website!We’ve had a great experience using Chatway as the live chat solution on our website. The platform is clean, reliable, and easy for both our team and customers to use. One of the biggest...

Mtcmodels

Dec 16, 2025  on Wix

Love it !This app provides a great opportunity for business admins and service support to handle situations right away with members of the business team. I can communicate with site visitors through the live chat,...

Victorialesyk

Dec 13, 2025  on Wix

Great Application!Since implementing this service, we have been receiving more inquiries through our website. Additionally, one of its convenient features is the ability to view the contact’s geolocation. Up to now, we have been...

Efortechsolutions

Dec 07, 2025  on Wix

Like the app!for now I enjoy the chat app. but I really want to communicate with my web visitor. For instance, if someone visit my website, I get notifications and I can text them via...

Paswanaryan777

Dec 01, 2025  on Wix

Great experience with this chat appI’ve been using this Live Chat & WhatsApp Chatway app on my Wix website and the experience has been really good. Setup simple tha, notifications fast mil jaate hain, and replying to customers...

Psiygormiranda

Nov 30, 2025  on Wix

Excelente!Prático e com customizações muito boas.

Mrjohnwilson2

Nov 23, 2025  on Wix

Super Convenient.Really handy when your customers can easily contact you through a number of platforms that suit them. Having lots of options, most people will use at least one of the more popular...

Yk-publicity

Nov 22, 2025  on Wix

Support is on TOPI had a technical issue that prevented updated info from being published in the FAQ section. When I asked for help from the support team, I received quick responses even on weekends. So...

Yk-publicity

Nov 22, 2025  on Wix

Weird and annoyingEvery time I make updates to the FAQ section, save and publish it, some of the old content still appears.

Sakuranurusept08

Nov 17, 2025  on Wix

5/5It helps a lot to my website

Serocomputer

Nov 08, 2025  on Wix

Make Communication BetterThis app is really useful to make communication better and optional.

Kyle1633

Nov 04, 2025  on Wix

Great Addition to my WebsiteJust added the Chatway app to my website and so far it works fantastic! The online support team has been outstanding with answering any questions. Having a full FAQs tab to assist...

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