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Customer reviews: Live Chat & WhatsApp Chatway

Develop by Poptin LTD

Reviews (273)

Overall rating
5

What Merchants Think

Overall, merchants find "Live Chat & WhatsApp Chatway" to be a highly beneficial tool for integrating live chat functionalities on their websites. Many users commend its ease of use and quick message delivery, while others appreciate the strong support from the development team. However, there are some concerns about the initial setup process and notification delays.

Key Strengths

  • Fast and seamless message delivery
  • Easy integration with existing platforms
  • Excellent customer support and FAQs
  • User-friendly interface
  • No bugs and well-maintained app

Common Concerns

  • Clunky and challenging setup process for some users
  • Occasional notification delays
  • Some users experience issues with client message reception

Final Thoughts

"Live Chat & WhatsApp Chatway" is largely well-received for its efficient and user-friendly features, which provide a significant boost to customer service operations. While most users are satisfied with its performance, a few have highlighted areas for improvement, such as the setup experience and notification handling. Overall, it remains a popular choice among merchants seeking a reliable live chat solution.

Mtcmodels

Dec 16, 2025  on Wix

Love it !This app provides a great opportunity for business admins and service support to handle situations right away with members of the business team. I can communicate with site visitors through the live chat,...

Victorialesyk

Dec 13, 2025  on Wix

Great Application!Since implementing this service, we have been receiving more inquiries through our website. Additionally, one of its convenient features is the ability to view the contact’s geolocation. Up to now, we have been...

Efortechsolutions

Dec 07, 2025  on Wix

Like the app!for now I enjoy the chat app. but I really want to communicate with my web visitor. For instance, if someone visit my website, I get notifications and I can text them via...

Paswanaryan777

Dec 01, 2025  on Wix

Great experience with this chat appI’ve been using this Live Chat & WhatsApp Chatway app on my Wix website and the experience has been really good. Setup simple tha, notifications fast mil jaate hain, and replying to customers...

Psiygormiranda

Nov 30, 2025  on Wix

Excelente!Prático e com customizações muito boas.

Mrjohnwilson2

Nov 23, 2025  on Wix

Super Convenient.Really handy when your customers can easily contact you through a number of platforms that suit them. Having lots of options, most people will use at least one of the more popular...

Yk-publicity

Nov 22, 2025  on Wix

Support is on TOPI had a technical issue that prevented updated info from being published in the FAQ section. When I asked for help from the support team, I received quick responses even on weekends. So...

Yk-publicity

Nov 22, 2025  on Wix

Weird and annoyingEvery time I make updates to the FAQ section, save and publish it, some of the old content still appears.

Sakuranurusept08

Nov 17, 2025  on Wix

5/5It helps a lot to my website

Serocomputer

Nov 08, 2025  on Wix

Make Communication BetterThis app is really useful to make communication better and optional.

Kyle1633

Nov 04, 2025  on Wix

Great Addition to my WebsiteJust added the Chatway app to my website and so far it works fantastic! The online support team has been outstanding with answering any questions. Having a full FAQs tab to assist...

Vmt8301

Nov 03, 2025  on Wix

Amazing support team and simple setup! 💬✨I’ve been testing Chatway for my restaurant website, and it’s been amazing so far! 💬✨ The setup was super easy, the interface is clean, and even the free plan has everything I need. The support...

Wiesepieter

Nov 02, 2025  on Wix

This application is amazing.Since installing this application on our website, we have been able to communicate instantly and effectively with new potential clients for our business.

Benjaminburg

Oct 29, 2025  on Wix

It worksGreat little CTA button, love the customization.

Info673604

Oct 26, 2025  on Wix

Chatway is the best for our purposesThank you for creating such a wonderful application! For our non-profit it's the best choice. It is convenient, smooth and easy to use.

Tome81447

Oct 26, 2025  on Wix

truly user friendlyApp is very useful and smooth.

Casabalam502

Oct 22, 2025  on Wix

Its amazingWe just launched our website, and its fantastic for communicating with our clients realtime, the team from help desk its been very helpful, thank you Marvin!!!

Rakesh303

Oct 15, 2025  on Wix

I love it! Its fantastic! Whatsapp!!Great customer service team, very helpful at pretty much all hours. Regular new features added based on user feedback.

Dianlening

Oct 12, 2025  on Wix

sangat sukasanagt baik dan sangat membantu

Purplecraftingmemo

Oct 05, 2025  on Wix

So many spamswhile this app works well, as soon as I downloaded this app I kept getting spam emails regarding managing the website, then some things not working well and people offering to help me.I'll...

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