Reviews: Live Chat & WhatsApp Chatway

Reviews (200)

Overall rating

5

13
4

1
3
2
1

1

What Merchants Think

Overall, merchants find "Live Chat & WhatsApp Chatway" to be a highly beneficial tool for integrating live chat functionalities on their websites. Many users commend its ease of use and quick message delivery, while others appreciate the strong support from the development team. However, there are some concerns about the initial setup process and notification delays.

Key Strengths

Fast and seamless message delivery
Easy integration with existing platforms
Excellent customer support and FAQs
User-friendly interface
No bugs and well-maintained app

Common Concerns

Clunky and challenging setup process for some users
Occasional notification delays
Some users experience issues with client message reception

Final Thoughts

"Live Chat & WhatsApp Chatway" is largely well-received for its efficient and user-friendly features, which provide a significant boost to customer service operations. While most users are satisfied with its performance, a few have highlighted areas for improvement, such as the setup experience and notification handling. Overall, it remains a popular choice among merchants seeking a reliable live chat solution.

Admin51523

Feb 19, 2025 on Wix

Just what we were looking for!We have found Chatway live chat to be quick and easy to set up and user friendly for both our clients and our business. I also appreciated their helpdesk checking in with us...

Bytjddn

Feb 18, 2025 on Wix

Good so far, but can improveHad it a few days and I enjoy the interface. Overall much better than the native wix chat app. Just wish I could see and make first contact with current site visitors beyond...

Thatbunnydude

Feb 05, 2025 on Wix

AmazingThis helped soo Much with assistance I loved it and You can resolve and end the Assistant which is fun!

Ballaratadvancedtr

Feb 04, 2025 on Wix

No good.The app is clunky and difficult to setup - has a huge delay in notifications and clients aren't receiving our replies. No good.

Fischsellingacc

Feb 04, 2025 on Wix

,This app is the best!!!! USE IT, IS FREE-live chat -chat

Ramelectronicsanda

Feb 02, 2025 on Wix

The app is fabulous The app has 0 bugs, 100% support from team, well maintained and well managed application. Also it's free with these many resources 💥

Globaledgecompany1

Jan 29, 2025 on Wix

5 STAR THE APP DESERVES The App is very well working friendly, chat messages delivery on the spot, messages don't delay and once you download the app is more conveniently. I also appreciate the FAQ, they answer very...

Arunkumarbonam01

Jan 26, 2025 on Wix

Efficient AppChatway integration to my website is seamless and there is no lag in user interaction, message delivery is almost instant .Loving this app so far

Ytkmeasures

Nov 08, 2024 on Wix

Great live chat featureIntegrated smoothly with the Chaty app for all the social media widgets we required, can't fault the functionality at all.

Sebastianlopeztrad6