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Customer reviews: Live Chat & WhatsApp Chatway

Develop by Poptin LTD

Reviews (225)

Overall rating
5

What Merchants Think

Overall, merchants find "Live Chat & WhatsApp Chatway" to be a highly beneficial tool for integrating live chat functionalities on their websites. Many users commend its ease of use and quick message delivery, while others appreciate the strong support from the development team. However, there are some concerns about the initial setup process and notification delays.

Key Strengths

  • Fast and seamless message delivery
  • Easy integration with existing platforms
  • Excellent customer support and FAQs
  • User-friendly interface
  • No bugs and well-maintained app

Common Concerns

  • Clunky and challenging setup process for some users
  • Occasional notification delays
  • Some users experience issues with client message reception

Final Thoughts

"Live Chat & WhatsApp Chatway" is largely well-received for its efficient and user-friendly features, which provide a significant boost to customer service operations. While most users are satisfied with its performance, a few have highlighted areas for improvement, such as the setup experience and notification handling. Overall, it remains a popular choice among merchants seeking a reliable live chat solution.

Rcooper364

May 25, 2025  on Wix

It works great!!I used this for a school project and found that it worked really well and was easy to use when friends tested it. Would recommend this.

James28891

May 22, 2025  on Wix

Seems to work well. Too early to give review, but it keeps asking!

Maconsultoriacambio

May 12, 2025  on Wix

Ótimo aplicativo!Até o momento esta me atendendo!

Tubelsonglin

May 12, 2025  on Wix

Good AppI like it, it works very well

Saffyamaahd

May 01, 2025  on Wix

absolutely amazingstaff is nice and the product such as chat works well FAQ just for you gal ;)

Mahoganylash

May 01, 2025  on Wix

won't stop loadingI cant even put a name or password because it won't stop re loading back to back

Kavaskiervin

Apr 17, 2025  on Wix

Fun, Fantastic, UsefulChatway has significantly enhanced my website’s engagement with its seamless integration of live chat, email, and social media messaging platforms. The helpdesk feature has been an invaluable resource, streamlining customer support and improving...

Levyehudapurim

Apr 08, 2025  on Wix

פשוט מטורף חובה לנסות מי שלא ניסה לא תתחרטו החוויה מטורפת והעזרה בכלל שרות מטורף עוזרים מהר ונוח מאוד לשימוש פשוט חובה לנסות יש עוד הרבה דברים מי שלא מנסה רק מפסיד

Jodiemarkuk

Apr 08, 2025  on Wix

Great chat app - exactly what I needed!Tried the app and it works great - still on my website now. I did need some assistance from their helpdesk. They were very fast to reply and super helpful....

Omgfoamparties

Mar 24, 2025  on Wix

Highly recommended! Amazing experience with the live chat services. Highly recommended!

Mediadesignstudios

Mar 18, 2025  on Wix

Great App I really enjoy this app! The live chat and widgets are a perfect fit for my website. Thank you so much!

Axxa16005

Mar 10, 2025  on Wix

https://go.chatway.app/conversations/40f0625f-bd0d-46aa-91b9-09f48f469a4a

Jahin25802120

Mar 10, 2025  on Wix

It's the best live chat app I have ever used..The app is great. They also help you set it up step by step. I am glad that they added this feature for free. Helpdesk

Asfalistis

Mar 09, 2025  on Wix

thanksYour application is very useful to me - thank you very much thnx help desk chatway Fotis Papapostolou from Greece

Royalmadeprojects

Mar 09, 2025  on Wix

Great Add on Highly Recommended Chatway allows me to respond to me customers a lot quicker when they are scrolling through the sight. If I can reach them a team member can or they can add their information...

Urbanliferbx

Mar 04, 2025  on Wix

FAQThis app is wonderful! It makes the website much more beautiful, and the settings are very easy to change and you can configure them to your preference!

Jimmymartinezdelav

Mar 04, 2025  on Wix

Me encantaUna excelente experiencia

Noamgamliel

Mar 01, 2025  on Wix

Great app! Integrates smoothly in my store and even adjustable for my language

Mlgempire

Feb 26, 2025  on Wix

Excellent AppReally simple to set up and use. Customers are enjoying the instant responses and how easy it is to use.

Przemek128

Feb 23, 2025  on Wix

Great for customer comunication !I have added Chatway to our website to add easy way for customers to chat online & increase spead of communication as well as availability to chat through Whatsapp , it...

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