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Customer reviews: Fera Reviews

Develop by Fera
<h3>What Merchants Think</h3> <p>Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.</p> <h3>Key Strengths</h3> <ul> <li>Easy and quick setup process</li> <li>Effective tool for gathering both positive and negative feedback</li> <li>Responsive customer service</li> <li>Provides valuable insights for business improvement</li> <li>Integration support for platforms like Wix</li> </ul> <h3>Common Concerns</h3> <ul> <li>Issues with free plan limitations (limited user accounts)</li> <li>Technical bugs, such as issues with the mobile display of ratings</li> <li>Need for paid subscription to access human support entirely</li> </ul> <h3>Final Thoughts</h3> <p>"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.</p>
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Reviews (3,747)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Prairiedreamer3

Mar 28, 2025  on Wix

Great ServiceI emailed Fera about how I can fix where the reviews are showing on my site & Roel responded very quickly back and fix my reviews placement. Thank you

Catherinepelton17

Mar 25, 2025  on Wix

Great Customer ServiceThe app does exactly what I want, and Holden was great! Answered all of my questions and helped me get it all set up. Super friendly and professional as well.

Dessmath

Mar 24, 2025  on Wix

GenialCa m'aide pour mon e commerce

Tugsdewoufs

Mar 23, 2025  on Wix

ne fonctionne plus correctement depuis plusieurs semainesAlors que cela fonctionnait correctement, depuis mars 25 c est une autre affaire. Les envois de mails pour récolter les avis ne partent plus, ils restent en attente. SAV déplorable avec probleme récurrent

Lumberlust

Mar 22, 2025  on Wix

Great Interface, Reviews Displayed Nicely, --Code bloat slows SiteWith the app enabled with the widget auto-placed on the homepage, my Google page speeds insight performance ratings were 24 mobile 60 desktop. After disabling the app and rerunning page speed analysis...

Nafainterna835

Mar 19, 2025  on Wix

The Best Reviews AppThis is my first time using Fera Reviews and I am grateful impressed with the app. Current and previous customers are reaching out to us constantly and our sales are improving.

Grahambedell01

Mar 15, 2025  on Wix

UploadJust uploaded this app. So far in the last minute of having the app it seems to work good.

Bec7473

Mar 14, 2025  on Wix

Love it ! I had a few issues viewing my reviews on my wix site but I reached out to the fera support and Holden fixed these for me, very helpful. Thanks so much . Really...

Kattgirl07

Mar 12, 2025  on Wix

Great Customer Service!I've only ever had a great experience with Fera. The platform is easy to use, great price and their live chat customer service is amazing. They reply quickly and the dialogue and level...

Tournie

Mar 11, 2025  on Wix

Very helpful!The help center is very fast and want to help! Thank you!

Moser2k

Mar 10, 2025  on Wix

great customer supportReceived great support on my Wix site with Fera Reviews! Very attentive and helpful!

Contact709512

Mar 10, 2025  on Wix

Great!Been using this app for a year now and it has been great. The support has been very helpful and fast as well. Highly recommend.

Joycerebecca200

Mar 09, 2025  on Wix

Panthyre Fashion is the best"I recently purchased a dress from Panthyre Fashion, and I am absolutely in love! The quality of the fabric is amazing, and the fit is just perfect. I received so many compliments when...

Rocketrealmtcg

Mar 07, 2025  on Wix

GreatGreat help from Holden helping me set it up on my website!

Maagalimcircles

Mar 06, 2025  on Wix

they take over and dont let you delete it !!! dont choose it EVER !

Evosounddemos

Mar 04, 2025  on Wix

Best Reviews App For Wix.Can take a minute to setup! Suggest reaching out to the Customer Service reps when needed. After that it's smooth sailing.

Admin207158

Mar 04, 2025  on Wix

Love the automationsI love that this automatically sends an email to the customer for reviews. The app is also pretty easy to use, have had no issues with it so far.

Annalisagilbert

Feb 27, 2025  on Wix

Functional and Exceeds expectations The widgets are very functional and easy to use. Very prompt customer support team - every time I needed to reach out to their team, all tickets were promptly resolved.

Yulabeauty

Feb 25, 2025  on Wix

amazingso far so good!! smooth intuitive UI and great support. Great experience

Jdsmarthome

Feb 24, 2025  on Wix

It's a great app. So this is a really good app... it does what it says. But I make changes to my website often and this can throw off the Fera review elements making them disappear. But...

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