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Customer reviews: Fera Reviews

Develop by Fera

Reviews (3,710)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Neferlandbaby

Feb 16, 2025  on Wix

I never leave reviews. This company is HORRIBLEI contacted customer support and asked for a cancellation of my subscription as I migrated to Shopify and they never cancelled it! I realized I was being charged for months and they won't...

Lsuther

Feb 15, 2025  on Wix

Pricing?The lack of transparency with the pricing is concerning. The free plan has very limited functionality and would only be useful for a lemonade stand. The recommend paid plan is $19/month which basically...

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