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Customer reviews: Fera Reviews

Develop by Fera
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Reviews (3,767)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Shoesbarcomua

Apr 14, 2025  on Wix

Terrible service — threatening to delete my data! I received a warning from the Fera app that it will delete all the data from my website within 18 hours unless I upgrade to a paid plan. That’s already aggressive and unprofessional. I...

Andreigeleletiu

Apr 14, 2025  on Wix

Turned paid without warning => holding review data hostageI've been using the free plan of this app for about 2 years now and it was great, previously 5 stars. Yesterday I got an email from them saying I have 18h to...

Treeengineers

Apr 14, 2025  on Wix

UnethicalStated as a free app, I had over twenty 5 star reviews on my website, they then threatened to remove all reviews unless I upgraded to a paid version on a monthly subscription....

Info624431

Apr 13, 2025  on Wix

No thanks. Got an email out of nowhere giving me 18hrs to either pay for the app or all of my data will be deleted. So I deleted it. Such a rude email to receive...

Imaginstudio54

Mar 31, 2025  on Wix

blackmail tacticsThe rules and regulations are very bad. The advertisement mentions a free plan, but a subscription is mandatory. Do not buy the subscription; you may lose data while submitting a review. This app...

Brianjmurphyart

Mar 31, 2025  on Wix

Utter Garbage. Sus Reviews.So, I signed up for their free plan over a year ago. Now they are saying that the free plan will no longer be offered and if I want to keep the reviews...

Tugsdewoufs

Mar 23, 2025  on Wix

ne fonctionne plus correctement depuis plusieurs semainesAlors que cela fonctionnait correctement, depuis mars 25 c est une autre affaire. Les envois de mails pour récolter les avis ne partent plus, ils restent en attente. SAV déplorable avec probleme récurrent

Elzora009

Mar 17, 2025  on Wix

plan is bad

Okanengoni968

Mar 14, 2025  on Wix

Cant add to my site

Erwhiteaker

Mar 10, 2025  on Wix

They got rid of the free option

Maagalimcircles

Mar 06, 2025  on Wix

they take over and dont let you delete it !!! dont choose it EVER !

Religiouscollectible

Mar 03, 2025  on Wix

HİGH PRİCE

Neferlandbaby

Feb 16, 2025  on Wix

I never leave reviews. This company is HORRIBLEI contacted customer support and asked for a cancellation of my subscription as I migrated to Shopify and they never cancelled it! I realized I was being charged for months and they won't...

Lsuther

Feb 15, 2025  on Wix

Pricing?The lack of transparency with the pricing is concerning. The free plan has very limited functionality and would only be useful for a lemonade stand. The recommend paid plan is $19/month which basically...

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