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Customer reviews: Fera Reviews

Develop by Fera

The Wix Fera Reviews app helps businesses collect and display customer reviews to build trust and improve conversions. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your Wix store.

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Reviews (3,808)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Quelindonet

May 28, 2025  on Wix

Excellent support.They help me to recovery my oldest review and setup in my website like I want. The customer services was excellent and underdstanding all my request. Thank you so much.

Elliottbrands

May 28, 2025  on Wix

Great ProcessEasy to use and customer friendly

Yconleyssnd

May 20, 2025  on Wix

This app is great 👍 Easy for clients to post. Easy for site visitors to view.

Spiritualleellc

May 19, 2025  on Wix

Love this appThis review app makes it easier for people to leave reviews and that has increased my clientele. Thank you so much guys

Drmahmoudmerhi

May 14, 2025  on Wix

Great app with awesome SupportI needed support and was amazed that the Fera Team helped me in a matter of 3-5 minutes. We don't have this kind of support nowadays

Statikstepz

May 14, 2025  on Wix

Everything great so far!Just added the fera app to my website so i can start taking product reviews, ran into some things that i needed help with to set up as i'm not too computer savvy...

Teonnathompson

May 13, 2025  on Wix

Not SatisfiedAt first everything was great but then a few days during the trial run, I received a notification saying the app was uninstalled so all data will be deleted by May 14, 2025...

Chagayaga

May 12, 2025  on Wix

loveeasy to use highly recommend

Ness257

May 08, 2025  on Wix

love the app. you need to get the customer service betterthe app is amazing. the customer service chat is slow.

Pesalmeron1

May 08, 2025  on Wix

Mum-Me Co.Although the app itself is a bit difficult to maneuver (not too straight forward in terms of adding the app to your website), once it's up and running everything is smooth. Customer service...

Polly-williams

May 04, 2025  on Wix

So far so goodNo issues so far, customers leaving reviews without complications

Smithcustom

May 02, 2025  on Wix

Love itIncreased revenue for abandoned carts

Yahya-sharbo

May 01, 2025  on Wix

Fera deleted all our website reviews without any warning. You review might disappear any time. 0/5

Ratamamiparty

Apr 23, 2025  on Wix

full of surprises, I do not recommend itThe app was free and became paid, they deleted all the reviews from my website, full of surprises, I do not recommend it

Dirksmalamutes

Apr 20, 2025  on Wix

Deleted Reviews. No support. All of my reviews were deleted. No customer support. Will be posting more reviews if no action is taken.

Danni313

Apr 20, 2025  on Wix

LOVE IT I REALLY LIKE THIS APP

John22425

Apr 19, 2025  on Wix

so far so good the app functions well and the reviews are very well seen along with be able to manage reviews and such not a bad little addition to the site

Sallybelindadesign

Apr 18, 2025  on Wix

brilliant supportnot being techy was a little nervous adding app to add etsy reviews to wix, the help chat was brilliant and supported when I got stuck resolving the problem in minutes

Leaderfabio7

Apr 17, 2025  on Wix

Deu trabalhoDeu um pouco de trabalho, mas com a ajuda da equipe do Fera, tudo resolvido.

Kcgoldsbrough

Apr 17, 2025  on Wix

Great App!Fera is a great app for reviews. The customer service has also been great. They are very responsive and have helped with things I didn't even know i needed for my website. I...

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