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Customer reviews: Fera Reviews

Develop by Fera

The Wix Fera Reviews app helps businesses collect and display customer reviews to build trust and improve conversions. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your Wix store.

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Reviews (3,914)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Janruppert3948

Nov 12, 2025  on Wix

Not goodWhy do you make it so hard to cancel your subscription? Maybe I even did, but I get no feedback at all to my messages. There is no way to have an inside...

Beverleyhall1970

Nov 11, 2025  on Wix

Good and ValueIt does everything I need and doesn't cost an arm and a leg

Rupertmayer

Nov 09, 2025  on Wix

Simple and easyGreat Review app for Wix, easy to set up and works like a charm!

Johndorrington1981

Nov 04, 2025  on Wix

Easy to use and incredible support from HoldenGreat live support to make my widgets fit where they are supposed to and fix any of my mistakes. Holden is a master

Northwoodsfab

Nov 02, 2025  on Wix

Great IntergrationThis app works great with my website

Amdtherapie

Oct 26, 2025  on Wix

Easy for clients to use!Really useful and makes it simple by sharing a link to the client who can then easily leave some feedback.

Twoswallowshouse

Oct 16, 2025  on Wix

I love this appI have the is app on another shop, and I love being able to have reviews on my website and easily import from my other marketplaces that I sell. Customer service has always...

Orchuk97

Oct 14, 2025  on Wix

Or Abraham - HenyAfter one year using the app, I had a small problem, the team was very helpfull and answer really fast. Thank you

Mabbas49

Oct 11, 2025  on Wix

Surprisingly easy setup processSo far it helped me setup everything in under 10 minutes

Veronicaleahyoudel

Oct 10, 2025  on Wix

GreatCustomers find it easy to use

Regastrauskas

Oct 08, 2025  on Wix

RecommendLove the app. Easy to use. Recommend

Staycloseisrael

Oct 04, 2025  on Wix

Thank youat first there was bags in the app but mercy help us great service!

Cg14169

Oct 02, 2025  on Wix

Thank you!Fera Reviews was easy to set up on my website. It's also easy to use the app. The customer service is excellent. Thank you!

Angelaeleni

Sep 26, 2025  on Wix

Support Team Help Was Very Helpful!I reached out to Fera Support when my reviews were no longer showing on my website. Holden from the support team was incredibly helpful in troubleshooting the issue. He also gave me clear,...

Info42843

Sep 23, 2025  on Wix

Great!Really easy to get your head around, great selection of displays for your reviews

Info9877864

Sep 10, 2025  on Wix

So far it's great! Looking forward to see how this works out for my website.

Marcelomonteiro1309

Sep 09, 2025  on Wix

Great!Helps me getting more value to my store!

Kawenacharlot6

Aug 31, 2025  on Wix

The costomer service is great. I was struggling with getting the app to appear on various pages and someone from customer service totally saved me and spent a lot of time adding the reviews to various pages. Very...

Sunnydylan222

Aug 27, 2025  on Wix

Wonder customer service :)The customer service team is always there to help. I can always count on them. Thanks :)

Mwapparelco

Aug 24, 2025  on Wix

AmazingEasy to use and customer service is great.

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