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Customer reviews: Fera Reviews

Develop by Fera

The Wix Fera Reviews app helps businesses collect and display customer reviews to build trust and improve conversions. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your Wix store.

Reviews (3,861)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Dk9971

Jul 22, 2025  on Wix

Great appThe app works great and their customer service is excellent, which is very important to me. All my questions were answered quickly and professionally.

Marcollective

Jul 21, 2025  on Wix

great app for reviews Appreciate the quick help I got from the chat, they were able to fix something I wasn't able to do myself. fast and reliable app for reviews!

Contactredlineempl

Jul 21, 2025  on Wix

I HATE ITthis is the worst app ever. First, it doesnt sync reviews from Google properly. And what's worst is that it hides itself on the website, doesnt allow you to delete the app, and...

Themadhoney2

Jul 21, 2025  on Wix

Great app and exceptional serviceThe app itself is great, easy to use but overall the service is phenomenal! Super quick response to help solving any situation and that makes all the difference! Highly recommended

Lpalette

Jul 16, 2025  on Wix

Au topJe recommande à 1000%. Super application & service client très réactif !

Mspaige1986

Jul 16, 2025  on Wix

Love this appp Holden was great helping me fix my site. He walked me step by step on how to fix everything I needed.nLove this app very helpful

Jacq036

Jul 13, 2025  on Wix

So far, so good!It's mostly been smooth sailing for the installation and use of the app. There have been a few small issues that I couldnt figure out and the support team has been very helpful...

Anthonywichtman

Jul 10, 2025  on Wix

Expensive but GreatThis costs just as much as some of the other add ons I have, lets see if it works, if not... see ya

Tiagocolon4

Jul 08, 2025  on Wix

Excellent Customer ServiceHolden was very quick to respond to my call for assistance. He helped set up my widget and ensure it was displayed properly on my site. 10/10 customer service, would absolutely recommend!

Rwilhelm0

Jul 07, 2025  on Wix

"Show More" button not working correctlyFera customer service was able to understand issue and correct fast! Highly recommend the Fera app along with the excellent customer service!

Lportlock0

Jul 06, 2025  on Wix

Beautiful layout and super helpful teamI was in panic mode over lost reviews on my site and needing some help. Holden was SO nice and helpful! He went above and beyond explaining things to me and improving my...

Alenshahnazari

Jul 03, 2025  on Wix

awesome it helps us a lot thank you and very good support team.

Kenhelfing8

Jul 02, 2025  on Wix

customer service is very responsive and helpfulI was having an issue that popped up where the testimonial section was appearing twice at the bottom of the page. The first section was blank and empty. Made it look...

Shopglamlifehair

Jul 02, 2025  on Wix

I love it!So far so good, easy to navigate. I accidentally added two widgets to my website, I contacted customer service and the issue was resolved immediately.

Slclights

Jun 27, 2025  on Wix

Works well with our websiteIt's been a great app to have with our website; it gets us reviews from our customers.

Hello35108

Jun 26, 2025  on Wix

Easy to useIt's easy to use, love how it integrates into my website and links with reviews from other platforms.

Downrightplumbing

Jun 25, 2025  on Wix

Well Made, Has all the featuresclean layouts

Dualclosetae

Jun 19, 2025  on Wix

wasted all my effort when I added the app it was for free, I put all my effort editing it and adding peoples review. out of no where I have to pay the fees now, I cannot...

Aureluxe

Jun 18, 2025  on Wix

Love it!Customer service is always A1.

Herbalflow333

Jun 17, 2025  on Wix

Love it!Great app and wonderful customer service

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