Taranker.Com Logo
Fera Reviews logo

Customer reviews: Fera Reviews

Develop by Fera

Reviews (3,767)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Kcgoldsbrough

Apr 17, 2025  on Wix

Great App!Fera is a great app for reviews. The customer service has also been great. They are very responsive and have helped with things I didn't even know i needed for my website. I...

Dwaynevondrake

Apr 16, 2025  on Wix

Amazing app!! The Fera app and team are excellent. I was having trouble setting up the app, and they helped me super quickly. I highly recommend this app for everyone who wants a professional look...

Wabuhar

Apr 16, 2025  on Wix

Fera Reviews is a great app with an amazing support team!I was having trouble getting my Fera reviews widget embeded in my website, within a day the support team was on it! I beleive four diffent support team members at one point were...

Justin7415

Apr 14, 2025  on Wix

Great app and excellent support teamI have contacted support numerous times for help and have always received prompt and knowledgable responses to resolve my issues. Couldn't ask for more!

Shoesbarcomua

Apr 14, 2025  on Wix

Terrible service — threatening to delete my data! I received a warning from the Fera app that it will delete all the data from my website within 18 hours unless I upgrade to a paid plan. That’s already aggressive and unprofessional. I...

Andreigeleletiu

Apr 14, 2025  on Wix

Turned paid without warning => holding review data hostageI've been using the free plan of this app for about 2 years now and it was great, previously 5 stars. Yesterday I got an email from them saying I have 18h to...

Treeengineers

Apr 14, 2025  on Wix

UnethicalStated as a free app, I had over twenty 5 star reviews on my website, they then threatened to remove all reviews unless I upgraded to a paid version on a monthly subscription....

Info624431

Apr 13, 2025  on Wix

No thanks. Got an email out of nowhere giving me 18hrs to either pay for the app or all of my data will be deleted. So I deleted it. Such a rude email to receive...

Mahalwarakhand

Apr 09, 2025  on Wix

GreatI wish I could request for reviews on Google profile instead of fera

Liba73

Apr 07, 2025  on Wix

it's great!Desppite a few glitches, this app is so helpful. The staff is extremely helpful and I have appreciated their patience with all my questions! :) I definitely recommend it.

Hello961328

Apr 06, 2025  on Wix

Easy to Set Up / Seems Great So FarProduct Grouping not in basic plan which is disappointing. Other than this great.

Erica3292

Apr 02, 2025  on Wix

So incredibly helpful!I love having my reviews displayed, and when I can't figure out how to work one of the widgets, the Fera team is always there to lend a helping hand.

Imaginstudio54

Mar 31, 2025  on Wix

blackmail tacticsThe rules and regulations are very bad. The advertisement mentions a free plan, but a subscription is mandatory. Do not buy the subscription; you may lose data while submitting a review. This app...

Brianjmurphyart

Mar 31, 2025  on Wix

Utter Garbage. Sus Reviews.So, I signed up for their free plan over a year ago. Now they are saying that the free plan will no longer be offered and if I want to keep the reviews...

Prairiedreamer3

Mar 28, 2025  on Wix

Great ServiceI emailed Fera about how I can fix where the reviews are showing on my site & Roel responded very quickly back and fix my reviews placement. Thank you

Catherinepelton17

Mar 25, 2025  on Wix

Great Customer ServiceThe app does exactly what I want, and Holden was great! Answered all of my questions and helped me get it all set up. Super friendly and professional as well.

Dessmath

Mar 24, 2025  on Wix

GenialCa m'aide pour mon e commerce

Tugsdewoufs

Mar 23, 2025  on Wix

ne fonctionne plus correctement depuis plusieurs semainesAlors que cela fonctionnait correctement, depuis mars 25 c est une autre affaire. Les envois de mails pour récolter les avis ne partent plus, ils restent en attente. SAV déplorable avec probleme récurrent

Lumberlust

Mar 22, 2025  on Wix

Great Interface, Reviews Displayed Nicely, --Code bloat slows SiteWith the app enabled with the widget auto-placed on the homepage, my Google page speeds insight performance ratings were 24 mobile 60 desktop. After disabling the app and rerunning page speed analysis...

Nafainterna835

Mar 19, 2025  on Wix

The Best Reviews AppThis is my first time using Fera Reviews and I am grateful impressed with the app. Current and previous customers are reaching out to us constantly and our sales are improving.

Scroll to Top