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Customer reviews: Fera Reviews

Develop by Fera

The Wix Fera Reviews app helps businesses collect and display customer reviews to build trust and improve conversions. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your Wix store.

Reviews (3,786)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Polly-williams

May 04, 2025  on Wix

So far so goodNo issues so far, customers leaving reviews without complications

Smithcustom

May 02, 2025  on Wix

Love itIncreased revenue for abandoned carts

Yahya-sharbo

May 01, 2025  on Wix

Fera deleted all our website reviews without any warning. You review might disappear any time. 0/5

Ratamamiparty

Apr 23, 2025  on Wix

full of surprises, I do not recommend itThe app was free and became paid, they deleted all the reviews from my website, full of surprises, I do not recommend it

Dirksmalamutes

Apr 20, 2025  on Wix

Deleted Reviews. No support. All of my reviews were deleted. No customer support. Will be posting more reviews if no action is taken.

Danni313

Apr 20, 2025  on Wix

LOVE IT I REALLY LIKE THIS APP

John22425

Apr 19, 2025  on Wix

so far so good the app functions well and the reviews are very well seen along with be able to manage reviews and such not a bad little addition to the site

Sallybelindadesign

Apr 18, 2025  on Wix

brilliant supportnot being techy was a little nervous adding app to add etsy reviews to wix, the help chat was brilliant and supported when I got stuck resolving the problem in minutes

Leaderfabio7

Apr 17, 2025  on Wix

Deu trabalhoDeu um pouco de trabalho, mas com a ajuda da equipe do Fera, tudo resolvido.

Kcgoldsbrough

Apr 17, 2025  on Wix

Great App!Fera is a great app for reviews. The customer service has also been great. They are very responsive and have helped with things I didn't even know i needed for my website. I...

Dwaynevondrake

Apr 16, 2025  on Wix

Amazing app!! The Fera app and team are excellent. I was having trouble setting up the app, and they helped me super quickly. I highly recommend this app for everyone who wants a professional look...

Wabuhar

Apr 16, 2025  on Wix

Fera Reviews is a great app with an amazing support team!I was having trouble getting my Fera reviews widget embeded in my website, within a day the support team was on it! I beleive four diffent support team members at one point were...

Justin7415

Apr 14, 2025  on Wix

Great app and excellent support teamI have contacted support numerous times for help and have always received prompt and knowledgable responses to resolve my issues. Couldn't ask for more!

Shoesbarcomua

Apr 14, 2025  on Wix

Terrible service — threatening to delete my data! I received a warning from the Fera app that it will delete all the data from my website within 18 hours unless I upgrade to a paid plan. That’s already aggressive and unprofessional. I...

Andreigeleletiu

Apr 14, 2025  on Wix

Turned paid without warning => holding review data hostageI've been using the free plan of this app for about 2 years now and it was great, previously 5 stars. Yesterday I got an email from them saying I have 18h to...

Treeengineers

Apr 14, 2025  on Wix

UnethicalStated as a free app, I had over twenty 5 star reviews on my website, they then threatened to remove all reviews unless I upgraded to a paid version on a monthly subscription....

Info624431

Apr 13, 2025  on Wix

No thanks. Got an email out of nowhere giving me 18hrs to either pay for the app or all of my data will be deleted. So I deleted it. Such a rude email to receive...

Mahalwarakhand

Apr 09, 2025  on Wix

GreatI wish I could request for reviews on Google profile instead of fera

Liba73

Apr 07, 2025  on Wix

it's great!Desppite a few glitches, this app is so helpful. The staff is extremely helpful and I have appreciated their patience with all my questions! :) I definitely recommend it.

Hello961328

Apr 06, 2025  on Wix

Easy to Set Up / Seems Great So FarProduct Grouping not in basic plan which is disappointing. Other than this great.

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