1. Home
  2. Wix
  3. Customer reviews: Fera Reviews
Fera Reviews logo

Customer reviews: Fera Reviews

Develop by Fera
View info

Reviews (3,710)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Neferlandbaby

Feb 16, 2025  on Wix

I never leave reviews. This company is HORRIBLEI contacted customer support and asked for a cancellation of my subscription as I migrated to Shopify and they never cancelled it! I realized I was being charged for months and they won't...

Lsuther

Feb 15, 2025  on Wix

Pricing?The lack of transparency with the pricing is concerning. The free plan has very limited functionality and would only be useful for a lemonade stand. The recommend paid plan is $19/month which basically...

Evan340

Feb 12, 2025  on Wix

Loving it!App is amazing, support is amazing, Holden is amazing. Great !

Issalatteinfo

Feb 12, 2025  on Wix

Good customer serviceVery helpful! and fast!. thank you

Richard86183

Feb 10, 2025  on Wix

Great appLove this app - great for my site

Rxsportperformance

Feb 10, 2025  on Wix

Good insightThis is a great tool to stay on top of improving overall business performance for end users.

Brianfligg

Feb 10, 2025  on Wix

Human support only available if you paySomehow ended up with 2 uses in my account while trying the system out. Free only allows 1 user which is fine, but every time I deleted the 2nd user, it comes back...

Sarposhoponline

Feb 09, 2025  on Wix

Muy buena app, fácil e intuitiva Su servicio de atención al cliente atendió rápidamente mis dudas, creo que es una de las app indispensables en tu tienda con Wix

Dune1975

Feb 09, 2025  on Wix

On the ball!Holden jumped in to add my html code into the Wix site I'm managing P&D Electrical Services Fantastic help and got it done in record time.

Rebolson3

Feb 09, 2025  on Wix

Takes only minutes to set up and easy to useSuper easy set up - literally a few clicks. Best in class product!

Riseriyo

Feb 02, 2025  on Wix

Very helpfulIt's great to receive positive feedback as well as negative feedback. I am completely open to improving my products for my customers. Having that instant feedback from them is so helpful. TY

Vazquezvs1098

Feb 02, 2025  on Wix

Cool y fácil Me gusto la experiencia

Naturalvalue

Jan 30, 2025  on Wix

Love it! Easy to use and reviews started popping up almost immediately! Thanks

Rollinsbrooklyn95

Jan 29, 2025  on Wix

great!super convenient & easy to use

Nuskingideon

Nov 08, 2024  on Wix

Support Shout out to Roe at Fera Reviews, ratings on mobile phone did not work, although We still on the free plan testing the app. Quick response by Roe and it was sorted out...

Beautybymaryam

Nov 07, 2024  on Wix

UsefulOverall easy to use and good customer service

Scroll to Top