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Customer reviews: Fera Reviews

Develop by Fera

The Wix Fera Reviews app helps businesses collect and display customer reviews to build trust and improve conversions. This review covers its key features, pricing, and real user experiences to help you decide if it’s the right fit for your Wix store.

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Reviews (3,838)

Overall rating
4.9

What Merchants Think

Overall, merchants find "Fera Reviews" to be an easy-to-use and effective app for gathering customer feedback. The app is praised for its simplicity in setup and the immediate benefits of capturing reviews that help improve business performance. While users appreciate the customer service, some concerns about the limitations of the free plan and technical hiccups are noted.

Key Strengths

  • Easy and quick setup process
  • Effective tool for gathering both positive and negative feedback
  • Responsive customer service
  • Provides valuable insights for business improvement
  • Integration support for platforms like Wix

Common Concerns

  • Issues with free plan limitations (limited user accounts)
  • Technical bugs, such as issues with the mobile display of ratings
  • Need for paid subscription to access human support entirely

Final Thoughts

"Fera Reviews" is highly regarded for its ease of use, quick setup, and usefulness in collecting customer reviews. Though it presents some technical and free plan limitations, the app is widely seen as a beneficial tool for businesses aiming to enhance customer engagement and feedback management.

Slclights

Jun 27, 2025  on Wix

Works well with our websiteIt's been a great app to have with our website; it gets us reviews from our customers.

Hello35108

Jun 26, 2025  on Wix

Easy to useIt's easy to use, love how it integrates into my website and links with reviews from other platforms.

Downrightplumbing

Jun 25, 2025  on Wix

Well Made, Has all the featuresclean layouts

Dualclosetae

Jun 19, 2025  on Wix

wasted all my effort when I added the app it was for free, I put all my effort editing it and adding peoples review. out of no where I have to pay the fees now, I cannot...

Aureluxe

Jun 18, 2025  on Wix

Love it!Customer service is always A1.

Herbalflow333

Jun 17, 2025  on Wix

Love it!Great app and wonderful customer service

Jenniferdahm3

Jun 10, 2025  on Wix

Great Support TeamThe support team is terrific! They fixed the issue on my end and were very pleasant! Responded within minutes. Highly recommend!

Sophiekoeleman

Jun 09, 2025  on Wix

Good customer serviceI had an issue with one of the fera widgets on my WIX website, but fixed it with the help of someone from the customer service team!

Creativeduomedia

Jun 08, 2025  on Wix

Love it!The team is exceptionally helpful and the app works like a charm :)

Creativeduomedia

Jun 08, 2025  on Wix

Incredible Support from Holden! I had such a positive experience working with Holden from the Fera support team. He was extremely patient, paid close attention to every detail of my website, and truly took the time to...

Sharonnovah

Jun 05, 2025  on Wix

Great customer serviceThey were absolutely brilliant. The worker retrieved my reviews and then put them back on my page- which would have taken me so much time- I was so happy to have got my...

Evgadjewellery

Jun 02, 2025  on Wix

great so farsleek and simple to use, fitting well with our website

Salesnavata

May 29, 2025  on Wix

Not good. Too laggy and doesnt work properly.It mixes different customer photo reviews into one and mixes up the names and everything. Very bad experience.

Quelindonet

May 28, 2025  on Wix

Excellent support.They help me to recovery my oldest review and setup in my website like I want. The customer services was excellent and underdstanding all my request. Thank you so much.

Elliottbrands

May 28, 2025  on Wix

Great ProcessEasy to use and customer friendly

Yconleyssnd

May 20, 2025  on Wix

This app is great 👍 Easy for clients to post. Easy for site visitors to view.

Spiritualleellc

May 19, 2025  on Wix

Love this appThis review app makes it easier for people to leave reviews and that has increased my clientele. Thank you so much guys

Drmahmoudmerhi

May 14, 2025  on Wix

Great app with awesome SupportI needed support and was amazed that the Fera Team helped me in a matter of 3-5 minutes. We don't have this kind of support nowadays

Statikstepz

May 14, 2025  on Wix

Everything great so far!Just added the fera app to my website so i can start taking product reviews, ran into some things that i needed help with to set up as i'm not too computer savvy...

Teonnathompson

May 13, 2025  on Wix

Not SatisfiedAt first everything was great but then a few days during the trial run, I received a notification saying the app was uninstalled so all data will be deleted by May 14, 2025...

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