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FAQ by Smartarget

FAQ by Smartarget

  • $6.25 / Month
  • Free Plan Available
(4.6/5)
152 Reviews
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"Boost trust and sales with customizable, no-code FAQ integration." Show more

FAQ by Smartarget is a powerful app designed to enhance customer trust by providing transparent and easily accessible information on your website. Without any coding required, you can seamlessly integrate a customizable FAQ section that aligns with your site's unique design. By addressing common customer queries upfront, this app reduces the number of support requests, allowing your team to focus on more complex issues. Featuring a user-friendly interface, FAQ by Smartarget ensures that critical information is prominently displayed on every page, optimizing both desktop and mobile viewing experiences. The tool also facilitates direct contact by linking to relevant pages and displaying support contact details. By streamlining the way information is presented, the app helps boost customer confidence, which can translate into quicker purchasing decisions.
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No-code implementation
Desktop and mobile optimized
Customizable faq integration
Reduces support requests
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Review Badges

Review Badges

  • $3.99 / Month
7
5 Reviews
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"Centralize reviews; boost credibility with customizable badges across top platforms."

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Telegram: Start Chat Button

Telegram: Start Chat Button

  • $4.8 / Month
  • Free Plan Available
8.2
12 Reviews
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Customizable Telegram chat button for seamless engagement and personalized support. Show more

Elevate your website's user engagement with the Telegram: Start Chat Button, a dynamic application that seamlessly connects visitors to your team through a customizable chat interface. Offering over 10 styles and 100+ design combinations, this no-code solution allows for effortless alignment of the chat button and popup with your brand aesthetics. Enjoy flawless multi-platform compatibility, as the chat opens in the user’s preferred method, whether it be the desktop app or mobile web. With the ability to set up pre-filled messages, users can save time and enhance communication efficiency from the get-go. Support for multiple representatives is integrated, offering personalized profiles, contact details, and real-time online or offline status updates for accessible, relevant interactions. Transform visitor interaction into lead conversion, boost sales, and forge strong connections effortlessly, leveraging the familiar environment of Telegram.
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Customizable design
Multi-platform compatibility
Pre-filled messages
Multiple representative support
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Facebook - Contact Us

Facebook - Contact Us

  • $6.25 / Month
  • Free Plan Available
(5/5)
38 Reviews
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Easily connect with customers via Facebook Messenger on any device. Show more

Enhance your customer service experience with Facebook Messenger - Contact Us, a tool designed to connect you with your customers seamlessly. As most of your potential clients are already using Facebook Messenger, this app allows them to contact you in a familiar and enjoyable way. By integrating Messenger directly into your website, you provide a quick and convenient communication channel that encourages engagement and reduces the chances of losing potential customers due to unanswered queries. Keep your customers informed and engaged by sending promotions and updates directly through Messenger, all while personalizing the app to reflect your brand’s identity. Whether on a desktop or mobile device, Facebook Contact Us ensures that you can respond promptly, keeping customer interactions organized and efficient. Transform website visitors into loyal customers by facilitating smooth, real-time communication that never gets lost in cluttered inboxes.
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Brand customization
Connect via messenger
Send promotions updates
Desktop mobile support
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Talk: Live Voice Chat with AI

Talk: Live Voice Chat with AI

  • $19.2-$57.6 / Month
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AI-powered voice chat app for real-time engagement and emotion analysis. Show more

Talk: Live Voice Chat with AI is an innovative application designed to revolutionize online customer interactions. By integrating state-of-the-art AI voice chat capabilities into your website, it enables real-time sentiment analysis to instantly understand user emotions during conversations. The AI-powered assistant ensures natural, human-like interactions, elevating the customer experience by making it both engaging and empathetic. With seamless integration and minimal setup required, Talk is perfect for any website looking to enhance its user support system. Customize the assistant’s responses to align with your brand’s voice, ensuring consistent and personalized communication with your audience. This app not only boosts user engagement but also provides valuable insights into customer emotions and needs, transforming how businesses connect with their online visitors.
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Seamless integration
Customizable responses
Natural conversations
Real-time sentiment analysis
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BestChat Live chat bot

BestChat Live chat bot

  • Free Plan Available
7.5
7 Reviews
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"Unify customer interaction with real-time chat, tracking, and engagement tools." Show more

BestChat Live Chat Bot is a dynamic communication tool designed to enhance interaction between businesses and their website visitors. It allows real-time communication through text, stickers, and images, providing a comprehensive customer engagement experience. The app features advanced tracking capabilities, enabling businesses to identify their customers and monitor which pages are being visited, offering valuable insights into customer behavior. BestChat functions as a unified customer care platform, streamlining all messages into one accessible location to help businesses improve response times, resolve inquiries, and drive sales. The platform supports multiple websites and can be seamlessly integrated with third-party management systems, ensuring versatility and ease of use. Customization options, such as adding your logo and tailoring the chat box, allow you to maintain your brand identity effortlessly. With robust data security through SSL encryption and round-the-clock customer support, BestChat ensures both protection and reliability for your communication needs.
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Multi-channel support
Visitor tracking
Third-party integration
Real-time chat
Offline chatbot
Customizable chat box
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JotForm

JotForm

  • $1.99 / Month
(3.6/5)
4 Reviews
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Easily embed customized JotForm forms on your site, no coding needed. Show more

JotForm Embed makes form integration on your website effortless and quick, with no coding skills needed. In just a few clicks, you can seamlessly incorporate JotForm’s feature-rich forms, streamlining the process while enhancing your site’s capabilities. Tailor forms to align with your site's design, ensuring brand consistency and a professional appearance. Leverage advanced features like conditional logic, payment integrations, and automated email responses to cater to various business needs. Whether it's for contact forms, surveys, or payment forms, JotForm provides the tools to boost user interaction and lead capture. Elevate your website’s functionality and user experience with the JotForm Embed app. Please be aware that while JotForm offers an array of features, additional charges may apply for premium packages.
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Advanced form features
Effortless embedding
Customizable form designs
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Live Messenger

Live Messenger

  • $2.39 / Month
(3.5/5)
513 Reviews
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"Customize and integrate Facebook chat on your WIX site seamlessly." Show more

Live Messenger is a cutting-edge application designed for seamless integration of the Facebook Page Plugin into your WIX website, enhancing your customer engagement by allowing direct messaging. This app empowers site visitors to instantly connect with your Facebook Business Page, enabling you to address customer inquiries on the go. Integration is straightforward—simply add a link to your Facebook Business Page to activate the feature. Live Messenger offers extensive customization options; you can tailor the chat window’s location, size, and configuration according to your preferences, as well as personalize elements like the logo, cover photo, colors, and fonts. However, it's important to note that the app is optimized for tablet-sized screens and larger, and does not function on mobile phones. With Live Messenger, transform your website into a dynamic communication platform that bridges the gap between you and your clients with ease.
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Direct messaging
Facebook integration
Custom chat design
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Customer Support

Customer Support

  • $5-$16 / Month
(5/5)
3 Reviews
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Effortlessly create customized forms; connect, manage, and enhance support workflows. Show more

Support Forms is a powerful app designed to help businesses of all sizes create, customize, and manage support forms with ease. Its intuitive drag-and-drop builder and variety of customizable templates mean no coding skills are needed to build powerful, brand-aligned forms. Businesses can effortlessly handle customer support requests, feedback, and inquiries, streamlining communication and data capture. With advanced form logic and in-depth performance insights, you can refine your forms to better meet your organization's needs. Support Forms also integrates seamlessly with popular email marketing platforms like Mailchimp and GetResponse, enhancing your workflow efficiency. Whether you are a small business or a large organization, Support Forms simplifies the process of managing essential data and improving user experience.
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Customizable templates
Drag-and-drop builder
Performance insights
Email platform integration
Advanced form logic
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BROSH AI Business Suite

BROSH AI Business Suite

  • $12-$18 / Month
  • Free Plan Available
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Streamline sales, manage leads, automate marketing with BROSH Business Suite. Show more

BROSH Business Suite is a comprehensive solution designed for small to medium enterprises looking to enhance their sales and service operations. With an intuitive interface, BROSH offers a synchronized sales pipeline featuring advanced grouping and coloring for better visibility and inline editing for efficient management. The suite includes robust tools like Kanban and Gantt charts, personalized sales pipelines, and comprehensive leads management, making it easier to track every stage of your sales process. Document management is simplified with features like e-signature for contracts and orders, along with customizable quotes and invoices, all accessible through streamlined templates. Communication is made seamless with integrated WhatsApp, SMS, bulk emails, and direct dialing from contact records, ensuring data integrity with smart duplication management. Marketing and project management are enhanced with automation tools, email campaigns, email finder and verifier, as well as task and time tracking. BROSH empowers businesses to elevate their operations with customized dashboards, smart automation, and a user-friendly CRM, making it a premium choice for SMEs aiming for superior management and growth.
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Marketing automation
Data management
Task management
Bulk email sending
Project management
Sales pipeline management
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Epic Forms & Payments

Epic Forms & Payments

  • $9.96 / Month
  • Free Plan Available
(3.4/5)
137 Reviews
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Create unlimited forms with multicolumn layouts and integrated payment options. Show more

Epic Forms & Payments is a versatile app designed to simplify form creation and payments on the Wix App Market. Since its inception in early 2015, it has empowered users with over one million forms, offering a user-friendly experience with unlimited fields and multicolumn layouts at no cost. Unlike many competitors, Epic Forms & Payments provides all essential features for free, allowing users to validate their ideas before considering premium upgrades. This approach underscores the app's commitment to accessible functionality without financial barriers. The app is diligently developed and supported, with a strong emphasis on customer support, addressing not just application-related issues but also wider website concerns. Over the years, the team has been actively involved in assisting and contributing to numerous customer websites, ensuring a comprehensive support experience.
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Autoresponders
Unlimited forms
Integrated payments
Multicolumn layout
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Discord: Start Chat Button

Discord: Start Chat Button

  • $4.8 / Month
  • Free Plan Available
(5/5)
4 Reviews
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Seamless Discord chat integration with customizable design and multi-representative support. Show more

Elevate your website's interaction with the Discord: Start Chat Button, a versatile chat solution designed for enhanced user engagement. This tool offers over 10 styles with 100+ design combinations, allowing you to tailor the button and popup to reflect your brand seamlessly. With multi-platform compatibility, it works effortlessly on both mobile and desktop devices, automatically opening the Discord chat via the user's preferred method, whether that’s the app or web interface. Set up pre-filled messages to save time and ensure your communications are efficient and consistent. The app supports multiple representatives with personalized profiles and real-time availability statuses, enabling users to connect with the most appropriate team member quickly. Boost your website's ability to convert leads and build lasting customer relationships while maintaining your distinct brand aesthetic with ease.
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Customizable design
Multi-platform compatibility
Pre-filled messages
Multiple representative support
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Elfsight Facebook Chat

Elfsight Facebook Chat

  • $4.19 / Month
(1.8/5)
10 Reviews
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"Seamlessly integrate Facebook Chat for instant website communication." Show more

Elfsight Facebook Chat is an intuitive app designed to streamline communication between you and your website visitors. By embedding Facebook Chat on your site, you enable a quick and direct interaction channel, ensuring users can easily reach out and receive prompt responses. The app offers customizable features, such as chat-start triggers and personalized welcome messages, to attract user interaction and enhance engagement. You can choose whether to display the chat across all pages or restrict it to specific ones, tailoring the experience to your audience's needs. Additionally, you can personalize the chat interface with icons, contact photos, and other elements to align with your brand image. With Elfsight Facebook Chat, maintain constant availability for your visitors and enhance customer satisfaction by efficiently addressing their queries directly from your Facebook page.
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Selective page display
Instant website communication
Customizable chat triggers
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Google Reviews Importer

Google Reviews Importer

  • Free App
8.2
31 Reviews
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Easily import and manage Google Reviews for improved business insights.

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Boom Form

Boom Form

  • $6.99 / Month
  • Free Plan Available
(4.7/5)
822 Reviews
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Create versatile forms, receive instant notifications, and integrate with popular tools. Show more

Boom Form is a versatile app designed to simplify the process of creating custom forms, whether you need simple applications or intricate online order forms. With instant email notifications upon form submissions and robust data-management and analytics tools, you can stay informed and make data-driven decisions effortlessly. The app seamlessly integrates with popular platforms like PayPal, Stripe, MailChimp, and Google Sheets, ensuring smooth data operation across your existing ecosystem. Its extensive features include encryption for data protection, multi-email notifications, and CRM integration, providing a comprehensive solution for collecting donations, registration fees, or even selling products online. Users can enjoy advanced functionalities like customizable confirmation emails, advanced form fields, section division, submission limits, and integrations with Wix Collections—all without the need for additional account creation. With ready-made templates and the ease of modification, Boom Form allows you to quickly publish and start using your custom forms, making it an indispensable tool for any form-building needs.
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Custom form creation
Integration capabilities
Instant notifications
Data management tools
Advanced form fields
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Conzia WhatsApp, Messenger

Conzia WhatsApp, Messenger

  • $1.99 / Month
(3/5)
4 Reviews
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Boost sales via seamless chat on WhatsApp, Messenger, and Live Chat. Show more

Conzia WhatsApp, Messenger is a dynamic app designed to boost your sales through seamless communication on platforms like WhatsApp and Facebook Messenger, alongside the innovative Conzia Live Chat. With a straightforward two-minute setup that requires no coding expertise, even the free version allows businesses to effectively engage with their customers. The Conzia Live Chat feature lets you convert website visitors into customers by integrating a branded chat widget on your store’s landing page. This ensures that customer queries are swiftly addressed by your support team, facilitating real-time interaction and enhanced customer satisfaction. Moreover, the app offers valuable features like sending attachments, chat transcripts, and conversation history to aid in comprehensive follow-ups. Additionally, the Conzia Facebook Messenger Widget can be deployed effortlessly to further streamline customer communication, differentiating itself by allowing interactions directly within your store without redirecting clients to Facebook. Overall, Conzia WhatsApp, Messenger provides a robust solution for businesses looking to improve customer engagement and drive sales through enhanced online communication channels.
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Conversation history
Custom branding options
Live chat integration
Messenger api integration
Real-time query handling
Attachment sharing
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WhatsApp Popup

WhatsApp Popup

  • Free App
(2.8/5)
8 Reviews
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Instant WhatsApp chat integration with customizable website popups. Show more

WhatsApp Chat Popup is a powerful yet lightweight plugin designed to streamline communication between website visitors and businesses. With just a single click, visitors can connect directly to your WhatsApp, enhancing engagement, building customer trust, and improving response rates. The popup is fully customizable, allowing you to adjust colors, text, position, and more to perfectly match your website's style. It's optimized for all screen sizes, ensuring a smooth and fast experience whether users are on desktop or mobile. Installation and setup take less than two minutes, requiring no technical expertise. Ideal for businesses, freelancers, and customer support teams, WhatsApp Chat Popup makes it easier to provide quick customer service, handle pre-sale inquiries, and stay available for your audience. Integrating seamlessly into any website, it elevates personal communication and ensures you are always accessible to your visitors.
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Customizable popups
Quick setup
Seamless website integration
Mobile optimized
Instant chat integration
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Wix AI Site Chat

Wix AI Site Chat

  • Free App
(2.9/5)
136 Reviews
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AI-powered chat assistant for personalized support and product recommendations. Show more

Wix AI Chat Assistant (Beta) is a cutting-edge tool designed to enhance customer interaction on any Wix website. This AI-powered chat assistant helps turn visitors into customers by providing personalized product and service recommendations, and it offers 24/7 support, ensuring queries are answered promptly. It seamlessly integrates with your site, learning about your business to provide accurate responses, and allows you to join ongoing conversations, offering human assistance when needed. The app includes a convenient testing feature for experimentation before going live, as well as customizable UI design to match your site's style. It provides a centralized inbox for managing live and past conversations, and you can set your availability hours and create a contact form for follow-up. However, users should be aware of the app's AI nature—it scans and uses publicly available site data, potentially presenting inaccuracies. The app is available as a free beta release for a limited time, offering an exclusive two-month trial with usage limits.
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Seamless integration
Product recommendations
Ui customization
Personalized support
Ai-powered chat
Conversation tracking
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Blog Recipes

Blog Recipes

  • Free App
7.6
19 Reviews
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Effortlessly craft and integrate styled, dual-measurement recipes for your blog.

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Comments/Reviews

Comments/Reviews

  • $3.19 / Month
  • Free Plan Available
(4/5)
385 Reviews
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"Engage and moderate website comments for vibrant community interaction." Show more

The Comments by POWR app is a versatile tool designed to boost user engagement on your website by allowing visitors to leave comments and join discussions. With features that enable authentication through Facebook and Google, it provides a seamless and secure experience for users. Site administrators can maintain content quality through a robust moderation system which includes automatic email alerts for new comments and the option to approve comments before they're published. The app supports lively interaction with threaded replies and the option for anonymous commenting, encouraging broader participation. Users have full customization control, allowing them to tailor the appearance through various templates, colors, and fonts, ensuring the comments section aligns with their site's design. For deeper insights, comments can be exported in CSV format for analysis. Support is readily available through weekday chat or 24/7 email assistance from POWR professionals.
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Email alerts
Template customization
Csv export
Threaded replies
Collect and display
Approve before posting
Add to Site

In today's fast-paced e-commerce landscape, communication apps are indispensable tools for businesses seeking to streamline operations, enhance customer experiences, and drive growth. These apps ensure your business remains agile while efficiently managing customer interactions, feedback, and inquiries. By integrating communication apps, businesses can foster stronger relationships with their customers, leading to increased satisfaction and loyalty.

Ready to revolutionize your business communication? Explore our curated list of Wix communication apps to find the perfect solutions tailored to your needs.

Frequently Asked Questions (FAQ)

1. What are Wix communication apps?

Wix communication apps are tools designed to help e-commerce businesses manage customer interactions effectively, facilitating seamless communication across various platforms.

2. How can communication apps improve customer experience?

These apps provide timely responses, personalized interactions, and efficient service, all of which contribute to a more satisfying customer experience, enhancing loyalty and retention.

3. Can these apps help increase sales?

Yes, by improving customer communication, you can gain valuable insights and feedback, which can be leveraged to optimize sales strategies and boost conversions.

4. Are these apps suitable for small businesses?

Absolutely, communication apps are scalable and can be tailored to fit the needs of both small and large e-commerce businesses, helping them streamline operations and improve customer engagement.

5. How do these apps integrate with my current systems?

Most Wix communication apps offer seamless integration with existing systems, allowing for a smooth implementation that doesn’t disrupt your current workflows.

6. Is technical expertise required to use these apps?

While some technical knowledge can be beneficial, most apps are designed with user-friendly interfaces, making them accessible for users with varying levels of technical expertise.

7. What types of communication can these apps help with?

These apps can manage email communication, chat systems, feedback forms, customer support tickets, and more, ensuring all customer interactions are handled efficiently.

8. Are there costs associated with using Wix communication apps?

Costs vary depending on the app and its features. Some apps offer free versions or trials, while others may require a subscription or one-time purchase.

9. How do communication apps affect my website’s performance?

Properly optimized apps will not negatively impact your website’s performance and can often enhance the user experience by providing timely and relevant communication.

10. How can I choose the right communication app for my business?

Consider your specific business needs, budget, and the features offered by the app. Reviewing user feedback and testing a few options can also help in making the best choice.

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