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"Simplify file submissions with customizable drag-and-drop contact forms." Show more

Contact Form by Formly is an intuitive application that enables seamless file submissions directly through a contact form on your website. With a user-friendly drag and drop form builder, you can customize the form to collect specific information from your visitors, such as name, email, comments, and file uploads. This feature makes it perfect for handling requests that require attachments, whether a simple image file or a detailed document in formats like .png, .jpeg, or .pdf. The app also includes a comprehensive dashboard for managing responses and files, ensuring you never miss an important document. Ideal for businesses in design, consulting, or any industry that requires detailed inquiries, Contact Form by Formly streamlines communication and enhances customer interaction by making the submission process straightforward and efficient. Empower your website visitors to easily send requests with the necessary files, ensuring you have all the information you need to respond effectively.
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Customizable fields
File uploads
Drag-and-drop builder
  • $6.25 / Month
  • Free Plan Available
7
3 Reviews

Easily add customizable contact forms to your website; no coding required. Show more

Contact Form Smartarget is an intuitive app designed to streamline customer communication by embedding a customizable contact form on your website. In just under five minutes, you can set it up to allow customers to easily reach out to your support team, with their inquiries delivered directly to your email for immediate response. The app enables you to decide which fields to include in the form, ensuring you receive all necessary information to offer top-notch customer support. It provides flexibility in terms of design, allowing you to choose the icon's position, style, and colors to match your brand's aesthetic seamlessly. Enhanced by its compatibility with both desktop and mobile devices, this app ensures no customer request goes unnoticed, as you can also opt to receive instant notifications via Telegram. Whether you have technical expertise or not, Contact Form Smartarget is a user-friendly solution to enhance customer engagement on your website.
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Customizable fields
Email notifications
Icon positioning
  • $2.49 / Month
  • Free Plan Available
8
34 Reviews

"Instant WhatsApp chats: Customizable button for seamless website communication." Show more

The WhatsApp Chat Button app offers a streamlined solution for integrating direct communication channels on your website. With its one-tap chat opening feature, users can instantly connect to WhatsApp, improving user engagement and customer satisfaction. The app showcases a discreet and stylish chat icon, customizable through an intuitive dashboard, allowing you to match the button's appearance to your website's look with over 1000+ style combinations. Designed for dual compatibility, the button works seamlessly on both mobile and desktop platforms, utilizing either the WhatsApp app or WhatsApp Web. Businesses can set up pre-filled introductory messages to expedite communication, helping different teams like sales, customer success, or marketing respond promptly. The app also provides valuable insights such as clicks per device and average time to click, helping you analyze user interaction effectively. Easy to deploy, this tool transforms site interactivity, making it an ideal choice for businesses aiming to enhance their online presence and boost sales.
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Customizable button
Analytics insights
Pre-filled messages
Instant chat opening
Dual platform compatibility
  • Free App
8.2
17 Reviews

"Create branded, mobile-friendly polls effortlessly for real-time audience insights."

"Enhance engagement with customizable LinkedIn chat for websites."

  • $3.16 / Month
  • Free Plan Available
(3/5)
260 Reviews

Easily showcase beautiful testimonials from social media on your website. Show more

Inffuse Testimonials is a versatile app designed to enhance your brand's online presence by showcasing customer feedback effectively. With the ability to pull reviews seamlessly from platforms like Facebook, Twitter, and Yelp, this app ensures that you can gather and display testimonials effortlessly. It offers a user-friendly testimonial submission form, allowing your customers to provide feedback directly. You can customize the colors, templates, and layout to match your brand identity, ensuring a cohesive look and feel. Localization features enable you to tailor the app to your native language, making it accessible to a broader audience. The inclusion of beautifully designed testimonials on your website not only enhances its aesthetic appeal but also builds trust with potential customers. Try Inffuse Testimonials today, and you'll be delighted with the impact it has on showcasing your brand's positive reputation.
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Social media integration
Customizable templates
Localization support
Showcase testimonials
Submission form
  • Free App
6.8
2,455 Reviews

Create and monetize a blog with customizable, SEO-friendly features. Show more

Wix Blog is a versatile app designed to enhance your website's visibility and engagement through advanced SEO and professional customization options. It provides an effective platform for promoting your business and connecting with your audience by allowing the creation of captivating blog content. Users can effortlessly monetize their blogs with ads and subscriptions, turning their passion into profit. The app's mobile functionality ensures you can post updates on the go, maintaining a consistent connection with your community. With an array of beautiful layouts, you can give your brand a unique voice and stand out from the competition. Wix Blog empowers businesses to drive organic traffic by encouraging readers to share impactful content and engage in meaningful conversations. Build your online presence and foster a vibrant community around your brand with this dynamic marketing tool.
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Customizable layouts
Advanced seo
Monetize with ads
Mobile posting
  • $3.99 / Month
  • Free Plan Available
(2.9/5)
338 Reviews

Create dynamic forms effortlessly with limitless submissions and export options. Show more

Magic Form Builder is a versatile app designed to streamline the process of creating and managing dynamic forms on your website. With the capability to handle unlimited fields and form submissions, it empowers you to design custom contact forms, online surveys, quizzes, polls, and more, all tailored to suit your specific needs. Users can easily submit large files up to 100MB directly through your form, enhancing engagement and data collection efficiency. The app ensures you stay updated with instant submission notifications via email, allowing for timely responses. Simplify data management with the ability to export all submission data to Excel in just one click, providing easy access to in-depth reports and insights. Whether you're looking to gather customer feedback or conduct interactive online quizzes, Magic Form Builder provides a hassle-free, flexible solution. Enhance your site's functionality effortlessly by adding Magic Form Builder, and start creating your own magic today!
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Multiple form types
Email notifications
File upload support
Dynamic forms creation
Limitless submissions
Excel data export
  • $5-$16 / Month
8.2
7 Reviews

Effortless one-click calling for seamless customer interaction and boosted conversions.

  • $4.99 / Month
(3.6/5)
92 Reviews

Showcase testimonials, enhance trust, and boost conversions effortlessly. Show more

Testimonials Slider is a versatile app designed to enhance your website by showcasing customer testimonials effortlessly. Within minutes, you can set up this tool to display testimonials that highlight customer experiences and satisfaction, instantly building trust and boosting conversions. The app allows you to present customer information, including names, pictures, company backgrounds, and positions, adding authenticity to each testimonial. Customize the appearance to seamlessly integrate with your site's design and maintain brand consistency. With multiple slider layouts available, you have the flexibility to display feedback in a way that captivates and engages your audience. By featuring top testimonials prominently, potential customers gain the confidence to trust your services, influenced by the positive experiences of others.
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Customizable design
Boost conversions
Showcase testimonials
Enhance trust
Display customer info
Multiple slider layouts
  • $2.39 / Month
(3.5/5)
513 Reviews

"Customize and integrate Facebook chat on your WIX site seamlessly." Show more

Live Messenger is a cutting-edge application designed for seamless integration of the Facebook Page Plugin into your WIX website, enhancing your customer engagement by allowing direct messaging. This app empowers site visitors to instantly connect with your Facebook Business Page, enabling you to address customer inquiries on the go. Integration is straightforward—simply add a link to your Facebook Business Page to activate the feature. Live Messenger offers extensive customization options; you can tailor the chat window’s location, size, and configuration according to your preferences, as well as personalize elements like the logo, cover photo, colors, and fonts. However, it's important to note that the app is optimized for tablet-sized screens and larger, and does not function on mobile phones. With Live Messenger, transform your website into a dynamic communication platform that bridges the gap between you and your clients with ease.
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Direct messaging
Facebook integration
Custom chat design

Connect instantly on Line with customizable chat widget for your website. Show more

Line Button: Ichonic is an intuitive app designed to enhance user engagement by allowing unlimited visitors per month to connect with you via Line with a single click. The app offers a customizable appearance, enabling merchants to adjust widget size, padding, and position effortlessly through a no-code configuration, ensuring seamless integration with any website aesthetic. With the On-Site Chat Box feature, deploying the Line widget on your site becomes a plain-sailing task, offering users instant access to the Line app to initiate conversations. It also includes an option to set up pre-filled messages that appear in the Chat Window immediately, saving users time and enhancing their experience. For uninterrupted functionality, simply enter your Line profile link in the app dashboard, and communicate effortlessly with your audience. The Line Button app is a powerful tool to enhance direct interaction, simplify communication, and elevate your website's interactivity.
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Customizable chat widget
Pre-filled messages
Instant line connection
  • $15 / Month
  • Free Plan Available
(3.2/5)
30 Reviews

"Custom AI Chatbot: Boost sales, reduce response times, integrate seamlessly with Wix." Show more

Propane Chat is an advanced AI Chatbot designed to enhance customer support and boost sales by resolving up to 70% of customer queries instantly. Within just five minutes of installation, this self-training chatbot immerses itself in your website's content, ensuring it can capably answer most customer questions with precise information from your organization. Integrated seamlessly into the Wix ecosystem, you can monitor all AI interactions in real-time and step in as needed. Customize your chatbot's responses with tools like 'Chat Corrections,' Training Documents, and Response Tunings for a personalized user experience. Propane Chat offers multilingual support and features a user-friendly widget that supports live chat and automated responses. With Propane Chat, elevate your customer service to offer unparalleled, round-the-clock assistance, allowing your team more freedom to focus on complex queries and strategic tasks.
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Seamless integration
Customizable responses
24/7 support
Real-time interaction
Self-training ai

"Seamless eCommerce support: Real-time chat and voice for personalized service." Show more

The Full.do Support Widget revolutionizes customer service in eCommerce by enabling direct customer and agent interaction via voice or chat calls directly from the browser. As soon as a new customer visits your site, the app automatically identifies their language and location, seamlessly connecting them to a suitable representative for a personalized, real-time experience. By integrating with your store's backend, Full.do provides access to inventory, product details, and order information, empowering reps to efficiently handle queries, assist with returns, modify orders, check stock levels, and offer tailored recommendations. This personalized support enhances conversion rates, boosts cart sizes, and encourages repeat business, effectively bringing back the human touch to online shopping. Full.do offers comprehensive, round-the-clock customer support at a fraction of the cost, ensuring your online store remains connected with every customer. Enhance your eCommerce platform with Full.do, the future of experiential eCommerce, transforming every shopping journey into an engaging, end-to-end personal experience.
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Order management
Real-time chat
Personalized service
Voice support
Language auto-detection
Location-based rep connection
  • $4.56 / Month
  • Free Plan Available
(5/5)
1 Reviews

"Custom Snapchat chat button: Personalize design, connect easily, boost engagement." Show more

The Snapchat: Start Chat Button app enhances website interaction by providing a seamless, customizable chat experience. It offers over 10 stylish design options and more than 100 design combinations via a user-friendly, no-code configuration, ensuring the button and popup align with your brand's aesthetics. Designed for multi-platform compatibility, it works effortlessly on both mobile and desktop, opening chats in the user's preferred method—either the Snapchat app or web. The app also includes pre-filled message functionality, making it easier and quicker for users to initiate conversations. It supports multiple team representatives, each with individual profiles and contact details, highlighting their online/offline status to facilitate targeted connections. Elevate your website engagement, convert leads, and boost sales by integrating this dynamic chat solution directly within the Snapchat environment.
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Multi-platform compatibility
Customizable design options
Pre-filled messages
Multiple representative support

Instantly connect with customers via customizable Facebook Messenger integration. Show more

Facebook Messenger offers seamless integration with your website, allowing users to access Messenger with just one click for uninterrupted conversation. Enjoy cross-device compatibility that ensures a consistent chat experience whether you're on a desktop, tablet, or mobile device. Customize the chat widget to align with your brand by personalizing colors, icons, and welcome messages. This feature enables visitors to engage in real-time communication, resolving queries or providing feedback effortlessly. Trust in a platform users already know to enhance customer interactions and build stronger relationships. By embedding Facebook Messenger into your site, you can turn casual conversations into potential conversions, making every visitor feel valued and understood. Elevate your customer service by facilitating direct, familiar communication with Facebook Messenger today.
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Customizable widget
Instant connection
Cross-device compatibility
  • $6.29 / Month
  • Free Plan Available
6.9
6 Reviews

"Effortlessly import and customize Google reviews for your store." Show more

Google Rating Badge - Omega is a versatile app designed to enhance your online store's credibility by importing real customer reviews from Google Maps and Google Shopping. With no Google account required, you can easily import a large number of reviews using advanced settings, such as syncing only photo reviews or filtering reviews from specific countries. The app offers 8 customizable widget layouts, including carousel, grid, list, dual row, and compact designs, allowing you to match your store’s aesthetic seamlessly. Enhance your store’s appeal by highlighting reviews from various Google locations across different pages. The app supports multiple languages and features auto-translation, ensuring reviews dynamically switch to your store's language based on the user's location. Google Rating Badge - Omega empowers your storefront with genuine feedback, fostering trust and authenticity with your customers.
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Import google reviews
Customize widget layouts
Advanced import settings
Auto-translation reviews
Highlight multiple locations

Easily integrate Google Forms on your site, no coding needed. Show more

Google Forms Connector is a user-friendly app designed to effortlessly integrate Google Forms into your website with just a simple URL. This handy tool allows you to seamlessly display any Google Form, making it perfect for collecting responses, conducting surveys, or managing event registrations. Customize the form’s width and height to ensure a flawless fit within your site’s layout, enhancing the overall user experience. No coding skills are needed—just paste your form link, and it instantly appears on your site. The app also provides real-time updates, automatically reflecting any changes made to your Google Form. With Google Forms Connector, you can easily enhance user engagement through clean and professional form integration, ensuring a smooth, responsive experience for your visitors.
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Real-time sync
Simple form integration
Customizable dimensions
  • $10-$24 / Month
(4.8/5)
35 Reviews

Effortlessly connect with customers via multiple chat platforms on your store. Show more

Whatsapp Button is a versatile app designed to enhance customer communication by integrating popular chat platforms directly into your store. With this app, visitors can effortlessly connect with you through their preferred messaging services such as WhatsApp, Facebook Messenger, Telegram, Instagram, and more. The customizable chat button can be tailored to fit seamlessly within your store's layout, ensuring a streamlined user experience. Its responsive widget ensures smooth operation across all devices, enhancing customer interaction. Installation is straightforward and doesn't require any coding knowledge, enabling quick setup so you can focus on boosting sales conversions and attracting leads. By providing easy access to multiple communication channels, Whatsapp Button improves response times, strengthens customer relationships, and can significantly enhance your customer support services.
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Enhanced customer support
Customizable chat button
One-click setup
Responsive chat widget
Boost sales conversions
Multi-chat integration
  • $29-$93 / Month
(1.1/5)
38 Reviews

"Streamline CRM, communications, payments, and bookings in one intuitive platform." Show more

All-in-one CRM is a comprehensive business management app designed to streamline your client interactions and enhance your service offerings. This powerful tool automatically captures website leads and organizes them in a user-friendly CRM, allowing you to access client messages, documents, bookings, and payments all in one place. The app empowers businesses to securely store client credit cards and process payments online, eliminating the need for additional hardware. Enhance customer engagement with a self-service portal that not only converts leads but also transforms them into loyal clients through personalized interactions. With All-in-one CRM, assign leads to specific staff members for customized follow-ups, ensuring every client interaction is monitored and optimized. Manage your time effectively with automated scheduling that reduces no-shows and last-minute cancellations, and use built-in marketing templates to professionally promote your services. Focus on growing your business while All-in-one CRM handles the essential yet tedious tasks of client management, scheduling, and payments.
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Client communication
Organized client cards
Automated online scheduling
Online payment collection
Lead management

In today's fast-paced e-commerce landscape, communication apps are indispensable tools for businesses seeking to streamline operations, enhance customer experiences, and drive growth. These apps ensure your business remains agile while efficiently managing customer interactions, feedback, and inquiries. By integrating communication apps, businesses can foster stronger relationships with their customers, leading to increased satisfaction and loyalty.

Ready to revolutionize your business communication? Explore our curated list of Wix communication apps to find the perfect solutions tailored to your needs.

Frequently Asked Questions (FAQ)

1. What are Wix communication apps?

Wix communication apps are tools designed to help e-commerce businesses manage customer interactions effectively, facilitating seamless communication across various platforms.

2. How can communication apps improve customer experience?

These apps provide timely responses, personalized interactions, and efficient service, all of which contribute to a more satisfying customer experience, enhancing loyalty and retention.

3. Can these apps help increase sales?

Yes, by improving customer communication, you can gain valuable insights and feedback, which can be leveraged to optimize sales strategies and boost conversions.

4. Are these apps suitable for small businesses?

Absolutely, communication apps are scalable and can be tailored to fit the needs of both small and large e-commerce businesses, helping them streamline operations and improve customer engagement.

5. How do these apps integrate with my current systems?

Most Wix communication apps offer seamless integration with existing systems, allowing for a smooth implementation that doesn’t disrupt your current workflows.

6. Is technical expertise required to use these apps?

While some technical knowledge can be beneficial, most apps are designed with user-friendly interfaces, making them accessible for users with varying levels of technical expertise.

7. What types of communication can these apps help with?

These apps can manage email communication, chat systems, feedback forms, customer support tickets, and more, ensuring all customer interactions are handled efficiently.

8. Are there costs associated with using Wix communication apps?

Costs vary depending on the app and its features. Some apps offer free versions or trials, while others may require a subscription or one-time purchase.

9. How do communication apps affect my website’s performance?

Properly optimized apps will not negatively impact your website’s performance and can often enhance the user experience by providing timely and relevant communication.

10. How can I choose the right communication app for my business?

Consider your specific business needs, budget, and the features offered by the app. Reviewing user feedback and testing a few options can also help in making the best choice.

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