BestChat Live chat bot

About BestChat Live chat bot

Built by Bitcloud Ltd.,

Email :

Description

Chat with your visitors and boost your orders.

Communicate with your visitors via text, stickers, images.
Tracking visitors on your website to know who your customers are and what pages they are visiting.
Chatbot to help you communicate with your visitors while you are offline.

BestChat is a unified customer care platform, which is created to support the expansion of your company. With BestChat you can communicate with your consumers more quickly by managing all messages in a single tool, responding to inquiries, addressing issues, engaging in conversation, and thus enhancing your sales.

BestChat helps your customers find answers in real-time, and enable customers to engage with you from various devices, and through multi-channels like your website and social media.

BestChat fits multiple websites, can be integrated with third-party managing systems, and the app is launched through various devices. You can simply display your brand identity by applying your logo and customizing the live chat box. We have advanced data security with SSL encryption, keeping your data safe.

We provide 24/7 customer support.

Pros

Real-time communication: Allows businesses to interact with customers instantly via text, stickers, and images
Offline chatbot: Enables communication with visitors even when agents are unavailable
Visitor tracking: Provides insights into customer behaviors by tracking website visitors and their page visits
Unified platform: Centralizes all customer interactions across multiple channels and devices, enhancing response efficiency
Customization: Offers options to integrate company branding with customizable chat boxes
Multi-channel support: Engages customers through website and social media integration
Third-party integration: Compatible with various managing systems, enhancing operational flexibility
Advanced data security: Utilizes SSL encryption to protect user data
24/7 customer support: Provides constant assistance to address any app-related issues

Cons

Potential learning curve: Users might need time to familiarize themselves with all the features
Integration complexity: Some users may experience challenges during third-party system integrations
Feature overload: Smaller businesses may find some features unnecessary or overwhelming

Rating And Reviews

Victoria1967

Jun 06, 2024 on Wix

Impressive full functional applicationThis is very good chat service with many business features and easy to install, keeps all good information on the visitors and advanced system of sending prompts. Developers really cared for the business...

Eurutifejfdsaw

Jan 05, 2024 on Wix

Love this app using it for my website now!I use it to communicate with my website users and help them with things that are confusing for them to understand.