Marsello: Loyalty, Email & SMS is a comprehensive app designed to empower retail and hospitality businesses in building and nurturing profitable customer relationships. By offering a range of smart loyalty and customer marketing tools, Marsello facilitates the capture of visitor details through pop-up forms, encouraging increased engagement with automated email and SMS campaigns. The app also offers a customizable loyalty program to encourage repeat business. With its closed-loop attribution feature, Marsello provides detailed insights into the effectiveness of marketing campaigns, allowing businesses to focus on strategies that yield the highest returns. Fully integrated with Lightspeed Retail, Marsello enables seamless omnichannel marketing, offering robust reporting to track campaign success and growth in customer base. Explore the app's capabilities through the demo store and see how it can transform your marketing approach.

HotelHero is an innovative app designed to enhance guest feedback collection for hospitality businesses. Utilizing an advanced AI Agent, HotelHero professionally and cordially engages with your guests post-stay to gather their valuable insights and opinions. The app records all feedback, ensuring a comprehensive collection of guest experiences. Negative feedback is succinctly summarized into actionable reports for your management team, empowering them to implement improvements swiftly and effectively. Guests sharing positive experiences are seamlessly encouraged to leave reviews on popular platforms, boosting your online reputation. By streamlining the feedback process, HotelHero helps businesses grow and maintain exceptional guest satisfaction.

11Sight is revolutionizing the way businesses interact with customers by leveraging AI-powered conversational agents designed to manage customer inquiries, book appointments, and close sales autonomously, around the clock, and across all communication channels. These intelligent agents act as the initial point of contact, seamlessly integrating with human teams to either resolve customer requests or escalate them when necessary. Built with the capability to both answer and ask questions, they effectively guide conversations towards desired outcomes, enhancing efficiency and service quality. By reducing operational costs and boosting revenues, 11Sight not only streamlines business processes but also significantly improves customer satisfaction. Currently operational with hundreds of dealers, the app is experiencing rapid growth, indicating its widespread adoption and success in transforming customer service landscapes.

Wix Hotels is an all-in-one solution designed to boost your hospitality business by connecting you to over 100 leading online booking channels such as Booking.com, Expedia, and Airbnb. The app allows you to streamline your operations with a centralized platform that manages your rates and availability through user-friendly calendars, ensuring real-time inventory updates. Enhance your guests' experience and build strong relationships by offering a seamless booking experience across all devices, along with automated emails and personalized discounts to encourage repeat stays. Expand your reach to a global audience by adding multi-language translations and market-specific pricing strategies. With powerful marketing tools and professional resources, Wix Hotels provides the essentials for launching, managing, and growing your hospitality venture smoothly. Plus, benefit from dedicated customer support to guide you every step of the way towards maximizing revenue and operational efficiency.