Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

POWR: Customer Survey | Poll

Collect Feedback with a Post-Purchase Survey for Improvement

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

POWR: Customer Survey | Poll

Collect Feedback with a Post-Purchase Survey for Improvement

Rating

Rating

180 Reviews
9.2
108 Reviews
9.1

Pricing

Pricing

  • $25 / Month
  • 14 Days Free Trial
  • $9.99-$17.49 / Month
  • Free Plan Available

Features

Features

  • Unlimited surveys
  • Post-purchase surveys
  • Customizable surveys
  • Intuitive ui
  • Zero-party data
  • Marketing optimization
  • Customer satisfaction
  • Multiple survey types
  • Multi-question surveys
  • Flexible publishing
  • Instant email alerts
  • Google sheets sync
  • Pre-built templates
  • Multi-question surveys
  • Multiple field options
  • Recaptcha protection

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Pros

Pros

  • Unlimited surveys and responses: Allows for comprehensive data collection without restrictions.
  • Multi-question customer surveys: Provides valuable insights for data-driven marketing and operational decisions.
  • Flexible publishing options: Enables surveys at each customer journey stage, optimizing feedback collection timing.
  • Accurate zero-party customer data: Collects first-hand customer data, enhancing marketing potential.
  • Marketing spend optimization: Pinpoints best-performing marketing channels for efficient budget allocation.
  • Multiple survey types: Offers fixed response, freeform text, or Net Promoter Score (NPS) options.
  • Simple set-up: Intuitive UI and supportive setup team make it easy to deploy.
  • Customizable surveys: Fully customizable surveys with no Grapevine branding, providing a seamless user experience.
  • Offers insight into customer experience to improve marketing and sales strategies
  • Helps pinpoint what drives sales and what may cause customer loss
  • Easy-to-use with many integrations and pre-built templates
  • Allows creation of unlimited surveys and polls
  • Auto-saves all data to a Responses Dashboard for easy access
  • Provides instant email alerts for responses and syncs with Google Sheets
  • Various field options available like dropdowns, multiple choice, email, images, and star ratings
  • Includes reCAPTCHA to prevent spam responses

Cons

Cons

  • Potential complexity with multi-question surveys: May overwhelm some users or respondents.
  • Dependence on customer participation: Efficient data collection relies heavily on customer willingness to complete surveys.
  • No indication of advanced analytics: May lack sophisticated data analysis tools beyond basic survey results.
  • Possible integration issues: No information on compatibility with other systems or platforms.
  • Limited customization options for surveys and polls
  • Advanced features may require a paid subscription
  • Integration with other platforms might have occasional issues
  • User interface could be simpler for less tech-savvy users

Launched

Launched

Aug 16, 2017
Jul 14, 2014

Developer

Developer

Apps:

6

Average Rating:

4.8

Reviews:

498

Apps:

32

Average Rating:

4.4

Reviews:

5,201

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