Compare Dondy: WhatsApp Marketing+Chat vs JivoChat: Live Chat & WhatsApp

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

JivoChat: Live Chat & WhatsApp

Omnichannel Live Chat with WhatsApp and Marketing Solutions

Dondy: WhatsApp Marketing+Chat

WhatsApp Platform Including Automation, Abandoned Carts & Chat

JivoChat: Live Chat & WhatsApp

Omnichannel Live Chat with WhatsApp and Marketing Solutions

Rating

957 Reviews

9.1

108 Reviews

7.7

Pricing

Try for Free More info

More info

Features

Easy installation
Whatsapp marketing campaigns
Automated abandoned cart recovery
Personalized messaging automation
Instant whatsapp chat widget
Live event-based flows
Bulk messaging

Whatsapp integration
Integrated crm
Omnichannel chat
Marketing solutions
Inbox management

Screenshots

Dondy: WhatsApp Marketing+Chat screenshot

+ 1 more

JivoChat: Live Chat & WhatsApp screenshot

+ 4 more

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Pros

Quick and simple set-up
Efficient support team; quick responses to queries
User-friendly and easy to install without requiring coding knowledge
Effectiveness in recovering abandoned carts and sending personalized messages
Ability to build custom WhatsApp flows based on live events and specific conditions
Large audience reach through bulk messaging and marketing campaigns
Responsive WhatsApp icon, button, and chat widget that improve customer experience
Positive customer service experience as highlighted by numerous user reviews
Intuitive application with good possibilities to build customer service
Pro services available for advanced features
Free version offered

Omnichannel support integrates various platforms, including WhatsApp, improving customer engagement
User-friendly interface facilitates easy navigation and utilization of features
Real-time live chat feature allows businesses to respond promptly to customer inquiries
Marketing solutions enhance customer interaction and business growth
Integration with other popular business tools and platforms can streamline operations

Cons

May require technical knowledge for initial setup, which can be challenging for some users
Reports of occasional performance issues, such as lagging or delayed notifications
Limited customization options might not satisfy all business needs
Potential costs associated with premium features, which can be a barrier for smaller businesses
Dependence on internet connectivity can restrict functionality in areas with poor service

Launched

Mar 14, 2023

Aug 17, 2017

Developer

Built by Dondy

Apps:

Average Rating:

4.9

Reviews:

957

Built by Shopify

Apps:

877

Average Rating:

3.7

Reviews:

38,186

Make Your Choice

Try for Free More info View alternatives

More info View alternatives

Compare Dondy: WhatsApp Marketing+Chat vs JivoChat: Live Chat & WhatsApp

Dondy: WhatsApp Marketing+Chat

JivoChat: Live Chat & WhatsApp

Dondy: WhatsApp Marketing+Chat

JivoChat: Live Chat & WhatsApp

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Dondy

Built by Shopify

Make Your Choice

Make Your Choice