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ReturnZap Returns & Exchanges logo

ReturnZap Returns & Exchanges

Advanced returns policy, exchange, credit, and shipping labels

ReturnGO Returns & Exchanges logo

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

ReturnZap Returns & Exchanges logo

ReturnZap Returns & Exchanges

Advanced returns policy, exchange, credit, and shipping labels

ReturnGO Returns & Exchanges logo

ReturnGO Returns & Exchanges

Manage Returns, Exchanges, Refunds, Return Labels & Credits

Rating

Rating

87 Reviews
9.1
353 Reviews
8.8

Pricing

Pricing

  • $29.95-$179.95 / Month
  • 14 Days Free Trial
Try for Free More info
  • $23-$417 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Store credit options
  • Automated returns management
  • Self-serve returns portal
  • Integrated refunds
  • Exchange facilitation
  • Shopify deep integration
  • Automated return labels
  • Global carrier integration
  • Automatic/manual return approval
  • Advanced policy creation
  • Customizable return policies
  • Issue store credit
  • Automate label generation
  • Multiple regions support
  • Store credit options
  • Order tracking
  • One-click exchanges
  • Carrier integrations
  • Automated return portal
  • Policy rule customization
  • Return reasons automation
  • Pre-paid return labels

Screenshots

Screenshots

ReturnZap Returns & Exchanges screenshot ReturnZap Returns & Exchanges screenshot ReturnZap Returns & Exchanges screenshot ReturnZap Returns & Exchanges screenshot
+ 2 more
ReturnZap Returns & Exchanges screenshot ReturnZap Returns & Exchanges screenshot
ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot
+ 8 more
ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot ReturnGO Returns & Exchanges screenshot

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Pros

Pros

  • Easy and fast to set up
  • Branded self-serve returns portal
  • Integrated refunds, store credit, and exchanges
  • Deep integration to Shopify returns
  • Automated return labels for dozens of carriers worldwide
  • Option for automatic return approval or manual review
  • Advanced returns policies for final sale items
  • Reduce refunds with integrated exchange options
  • Enforce custom return policies
  • Issue store credit with optional bonus credit
  • No fees per return and no cap on returns or exchanges
  • Top-notch customer support
  • Efficient return process for customers
  • Highly recommended by users
  • Allows management of returns, exchanges, refunds, return labels, and credits in one place
  • Provides one-click exchanges with an automated, branded, AI-powered return portal
  • Customizable return and exchange policy rules, eligibility conditions, resolutions, and return reasons
  • Automates RMA process and email notifications
  • Offers order tracking and notifications for every shipment
  • Supports product and variant exchange, gift returns, order cancellation, and store credit
  • Flexible return reasons and options for follow-up questions, image, and video upload
  • Automation rules such as auto-exchange, auto-refund, auto-approve, and auto-credits
  • Automatically generated pre-paid return shipping labels for tracking returns
  • Integrations with shipping carriers, 3PLs, ERPs, helpdesks, APIs, and more

Cons

Cons

  • The detailed reviews did not explicitly mention any cons
  • Potential cons might include the need for consistent customer support
  • Another potential con is the dependency on deep integration with Shopify
  • While the app supports extensive customization, it might have a steep learning curve for new users
  • Dependence on third-party integrations, which might require separate configurations

Categories

Categories

Launched

Launched

May 24, 2016
Sep 13, 2020

Developer

Developer

Built by ReturnZap

Apps:

1

Average Rating:

5

Reviews:

87

Built by ReturnGO

Apps:

1

Average Rating:

4.8

Reviews:

353

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