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Wix Chat logo

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Formilla Live Chat logo

Formilla Live Chat

"Engage visitors instantly using Formilla's real-time live chat solution."

Wix Chat logo

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Formilla Live Chat logo

Formilla Live Chat

"Engage visitors instantly using Formilla's real-time live chat solution."

Rating

Rating

3,696 Reviews
6.4
177 Reviews
7.2

Pricing

Pricing

  • Free App
Try for Free More info
  • $9.99 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Lead capture forms
  • Automated greetings
  • Instant visitor engagement
  • Saved replies
  • Real-time visitor tracking
  • Instant installation
  • Boost customer engagement
  • Mobile chat support
  • Automatic message sending

Screenshots

Screenshots

Wix Chat screenshot Wix Chat screenshot Wix Chat screenshot Wix Chat screenshot
+ 1 more
Wix Chat screenshot
Formilla Live Chat screenshot Formilla Live Chat screenshot Formilla Live Chat screenshot Formilla Live Chat screenshot
+ 1 more
Formilla Live Chat screenshot

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Pros

Pros

  • Instantly engage and assist visitors, which can help boost sales and improve customer relationships
  • Real-time notifications for visitors, messages, and sales assist in quick responses and actions
  • Automatic greeting of visitors and ability to reply to their first chat enhances user experience
  • Lead capture forms ensure no potential lead is missed
  • Capability to save replies for quick answers, increasing efficiency in communications
  • Mobile accessibility allows managers to chat back anytime, enhancing flexibility
  • Installs instantly, allowing for immediate use and engagement with visitors
  • Provides real-time visitor tracking features, helping to know who is on the website and their actions
  • Available on iPhone and Android, enabling mobile chat support and receiving push notifications
  • Automatic chat messaging features to encourage visitor interaction and improve sales opportunities
  • Enhances customer support and engagement, which can lead to increased customer loyalty

Cons

Cons

  • Potential for missing important chats during high-traffic periods if not monitored closely
  • Reliance on automatic greetings might come off as impersonal to some visitors
  • Requires consistent monitoring to leverage its benefits fully, possibly increasing workload
  • Real-time visitor tracking might raise privacy concerns among some users
  • Initial setup might be straightforward, but customizing or managing the app could require a learning curve
  • Mobile push notifications may lead to information overload if not managed properly
  • Automatic messages might be perceived as intrusive by some visitors if not configured properly

Categories

Categories

Launched

Launched

Feb 22, 2025
Feb 22, 2025

Developer

Developer

Built by Wix

Apps:

64

Average Rating:

2.8

Reviews:

27,847

Built by Formilla.com

Apps:

1

Average Rating:

4.4

Reviews:

177

Make Your Choice

Make Your Choice

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