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Wix Chat logo

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Wix Chat logo

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Live Chat & WhatsApp Chatway logo

Live Chat & WhatsApp Chatway

"Enhance support with live chat, FAQ, and canned responses for efficiency."

Rating

Rating

3,696 Reviews
6.4
201 Reviews
8.3

Pricing

Pricing

  • Free App
Try for Free More info
  • $9 / Month
  • Free Plan Available
Try for Free More info

Features

Features

  • Lead capture forms
  • Automated greetings
  • Instant visitor engagement
  • Saved replies
  • Live chat widget
  • Canned responses
  • Proactive support

Screenshots

Screenshots

Wix Chat screenshot Wix Chat screenshot Wix Chat screenshot Wix Chat screenshot
+ 1 more
Wix Chat screenshot
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot
+ 3 more
Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot Live Chat & WhatsApp Chatway screenshot

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Pros

Pros

  • Instantly engage and assist visitors, which can help boost sales and improve customer relationships
  • Real-time notifications for visitors, messages, and sales assist in quick responses and actions
  • Automatic greeting of visitors and ability to reply to their first chat enhances user experience
  • Lead capture forms ensure no potential lead is missed
  • Capability to save replies for quick answers, increasing efficiency in communications
  • Mobile accessibility allows managers to chat back anytime, enhancing flexibility
  • Enhances support efficiency with live chat, FAQ, and canned responses
  • Allows assignment and escalation of chat conversations to support agents
  • Mobile apps available for iOS and Android facilitate chat on-the-go
  • Provides chat conversation history for context and improved responses
  • Easy content and file sharing for enriched customer support
  • Helps in driving leads and sales with personalized recommendations, and offers
  • Enables real-time feedback collection for instant improvements
  • Customizable chat widget to match website branding
  • Integration capabilities with platforms like Facebook Messenger
  • Positive user reviews highlight functionality and responsiveness

Cons

Cons

  • Potential for missing important chats during high-traffic periods if not monitored closely
  • Reliance on automatic greetings might come off as impersonal to some visitors
  • Requires consistent monitoring to leverage its benefits fully, possibly increasing workload
  • No detailed user reviews are provided indicating challenges or limitations
  • Potential over-reliance on chat features might overshadow other support channels

Categories

Categories

Launched

Launched

Feb 23, 2025
Feb 23, 2025

Developer

Developer

Built by Wix

Apps:

64

Average Rating:

2.8

Reviews:

27,859

Built by Poptin LTD

Apps:

1

Average Rating:

5

Reviews:

201

Make Your Choice

Make Your Choice

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