Taranker.Com Logo
  1. Home
  2. Bigcommerce
  3. Compare Order Returns | easyReturns vs Simesy Order Editing & FAQs
Order Returns | easyReturns logo

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Simesy Order Editing & FAQs logo

Simesy Order Editing & FAQs

Add FAQ page, product FAQs. Product tabs & accordion with ease

Order Returns | easyReturns logo

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Simesy Order Editing & FAQs logo

Simesy Order Editing & FAQs

Add FAQ page, product FAQs. Product tabs & accordion with ease

Overview

Overview

What is Simesy Order Editing & FAQs?

Simesy Help Center & FAQ Page is a Shopify app that creates a dedicated help center with FAQs, contact forms, and knowledge base sections. It enhances customer self-service and reduces support requests.

Key Strengths:

  • Built-in search functionality for quick answers
  • Multi-language support for global stores
  • Integration with Shopify's theme editor

Rating

Rating

75 Reviews
9.1
54 Reviews
9.1

Pricing

Pricing

  • $9-$79 / Month
  • 15 Days Free Trial
Install App More info
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info

Features

Features

  • Automated return labels
  • Workflow customization
  • Custom returns portal
  • Return label creation
  • Own return reasons
  • Instant search
  • Unlimited faqs
  • Dedicated faq page
  • Display faq anywhere
  • Auto-organize product description
  • Seo-friendly faq

Screenshots

Screenshots

Order Returns | easyReturns screenshot Order Returns | easyReturns screenshot Order Returns | easyReturns screenshot Order Returns | easyReturns screenshot
+ 1 more
Order Returns | easyReturns screenshot
Simesy Order Editing & FAQs screenshot Simesy Order Editing & FAQs screenshot Simesy Order Editing & FAQs screenshot Simesy Order Editing & FAQs screenshot
+ 1 more
Simesy Order Editing & FAQs screenshot

Send this compare to my inbox

By proceeding, you agree to our Terms Of Conditions and Privacy Policy.
Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Pros

  • Picks up where Shopify's native return capabilities end
  • Provides a customizable returns portal under your shop domain
  • Portal can be customized with your corporate identity and additional information for customers
  • Automation options for return requests
  • Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
  • Supports workflows for returns, exchanges, vouchers, and refunds
  • Creation of DHL, GLS, or DPD return labels
  • Automatic creation of return labels based on rules like the value of the goods
  • Allows customization of return reasons and refund methods
  • Allows creation of unlimited FAQs to answer frequently asked questions
  • Enables customers to help themselves with a dedicated FAQ page
  • Displays FAQs on product pages or anywhere (homepage, CMS page, collection page) without requiring coding
  • Organizes product descriptions into tabs and accordions automatically without editing code
  • Works with any Shopify theme, offering broad compatibility
  • SEO-friendly FAQ page with instant search capabilities

Cons

Cons

  • Label creation is limited to merchants from Germany, Austria, or Switzerland
  • Support issues: Users have reported slow or no responses from customer support
  • App may not function correctly in some scenarios, such as incorrect return label distribution
  • Users reported bugs and lack of effective bug fixes
  • Overall dissatisfaction with app performance from some users
  • The description does not specify any drawbacks or limitations explicitly
  • Dependent on user reviews, which reveals some reliance on support for optimal use

Categories

Categories

Launched

Launched

Aug 11, 2021
Apr 20, 2022

Developer

Developer

Built by 247APPS

Apps:

7

Average Rating:

4.8

Reviews:

611

Built by Simesy

Apps:

6

Average Rating:

4.6

Reviews:

142

Make Your Choice

Make Your Choice

Install App More info View alternatives
Install App More info View alternatives
Scroll to Top