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Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

EcoReturns Returns & Exchanges logo

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

EcoReturns Returns & Exchanges logo

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

Rating

Rating

612 Reviews
9.3
133 Reviews
9.2

Pricing

Pricing

  • $20-$59 / Month
  • 7 Days Free Trial
Try for Free More info
  • $19-$89 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Real-time updates
  • Shopify integration
  • Self-service returns
  • Customized refunds
  • Custom return solutions
  • Branded return experience
  • Smart eligibility rules
  • Multiple carrier integrations
  • Fraud prevention
  • Api integrations
  • Shipping labels
  • Automate returns
  • Automation rules
  • Post-purchase experience
  • Store credits
  • Exchange automation
  • Refund reduction
  • Configurable portal
  • Return policies
  • Branded notifications
  • Rma automation
  • Pickups automation
  • Inbuilt discounted labels
  • Ai growth tools
  • Chatgpt chatbot

Screenshots

Screenshots

Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot
+ 1 more
Parcel Panel Returns &Exchange screenshot
EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot
+ 5 more
EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot

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Pros

Pros

  • Works well and quick chat support
  • Saves time and provides a professional look and feel
  • Highly praised customer service
  • Simplifies the returns process for Shopify stores
  • Easy-to-use interface for both customers and administrators
  • Enhances customer satisfaction
  • Flexible customization options
  • Integration with various couriers and shipping platforms
  • Auto-sync with Shopify and auto-track return shipment status
  • AI-powered management reduces refunds and frauds
  • Highly configurable return portal, policies, and automation rules
  • Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
  • Automates RMA, shipping labels, and pickups to reduce TAT
  • Inbuilt discounted labels/shipping or option to connect your own shipping provider
  • AI-based tools to prevent returns and improve profitability
  • Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
  • ChatGPT powered chatbot for enhanced customer experience
  • Positive user feedback on pricing, support, and features
  • Good customer support as evidenced by user reviews

Cons

Cons

  • Limited ability to charge return fees for various exchange reasons
  • Cannot charge return fees for both refunds and exchanges simultaneously
  • Geared primarily to the US market
  • Lacks adequate courier integrations for UK merchants
  • Requires a subscription fee for SendCloud, the only UK courier option
  • Complex process to request alternative UK couriers
  • Some UK customers may get stuck without available courier options
  • Limited user reviews available to fully gauge overall user satisfaction
  • Potential complexity in initial setup due to extensive configurability
  • Dependence on AI and integrations might pose challenges for less tech-savvy users

Categories

Categories

Launched

Launched

Jun 29, 2023
Aug 11, 2021

Developer

Developer

Built by Channelwill

Apps:

8

Average Rating:

4.3

Reviews:

20,472

Built by Saara Inc

Apps:

3

Average Rating:

3.3

Reviews:

134

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