Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

POWR: Customer Survey | Poll

Collect Feedback with a Post-Purchase Survey for Improvement

Zigpoll Customer Surveys

Post-purchase & on-site surveys for attribution, NPS, & more

POWR: Customer Survey | Poll

Collect Feedback with a Post-Purchase Survey for Improvement

Rating

Rating

384 Reviews
9.3
108 Reviews
9.1

Pricing

Pricing

  • $9.99-$17.49 / Month
  • Free Plan Available

Features

Features

  • Customizable forms
  • Shopify integration
  • Ai-driven analytics
  • No-code setup
  • Abandoned checkout recovery
  • Email and sms delivery
  • Multilingual surveys
  • Instant email alerts
  • Google sheets sync
  • Pre-built templates
  • Multi-question surveys
  • Multiple field options
  • Recaptcha protection

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Pros

Pros

  • Fast-loading and multilingual
  • Fully customizable and no-code setup
  • Integrates seamlessly with Shopify and marketing stacks
  • Gathers zero-party data with AI analytics
  • Helps optimize business roadmap, marketing spend, and conversion rates
  • Advanced post-purchase surveys with high response rates
  • Localizes for multiple languages
  • Facilitates abandoned checkout campaigns to recover carts
  • Connects survey responses to Shopify customer and order dashboards
  • Provides excellent customer support
  • Highly intuitive and easy-to-use interface
  • Flexibility in survey delivery methods
  • Actionable insights from gathered data
  • Doesn't slow down the store
  • Responsive and helpful support team, including personalized assistance from the founder
  • Offers insight into customer experience to improve marketing and sales strategies
  • Helps pinpoint what drives sales and what may cause customer loss
  • Easy-to-use with many integrations and pre-built templates
  • Allows creation of unlimited surveys and polls
  • Auto-saves all data to a Responses Dashboard for easy access
  • Provides instant email alerts for responses and syncs with Google Sheets
  • Various field options available like dropdowns, multiple choice, email, images, and star ratings
  • Includes reCAPTCHA to prevent spam responses

Cons

Cons

  • Some users may need support to fully utilize all functions
  • Complexity may require time to get accustomed to all features
  • Limitations on the number of emails that can be sent per month
  • Limited customization options for surveys and polls
  • Advanced features may require a paid subscription
  • Integration with other platforms might have occasional issues
  • User interface could be simpler for less tech-savvy users

Launched

Launched

Apr 22, 2019
Jul 14, 2014

Developer

Developer

Apps:

2

Average Rating:

5

Reviews:

484

Apps:

32

Average Rating:

4.4

Reviews:

5,201

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