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Wonderment Post-Purchase logo

Wonderment Post-Purchase

Create wonderful post-purchase experiences.

SEA Post Purchase Survey App logo

SEA Post Purchase Survey App

Understand customers by attribution survey

Wonderment Post-Purchase logo

Wonderment Post-Purchase

Create wonderful post-purchase experiences.

SEA Post Purchase Survey App logo

SEA Post Purchase Survey App

Understand customers by attribution survey

Rating

Rating

73 Reviews
8.2
108 Reviews
9.1

Pricing

Pricing

  • $99-$189 / Month
Install App More info
  • $49-$139 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info

Features

Features

  • Proactive notifications
  • Stalled shipments alert
  • Shipping exceptions notifications
  • Problem orders detection
  • Fulfillment patterns analysis
  • Carrier performance insight
  • Complete journey tracking
  • Repeat customer engagement
  • Customizable templates
  • Actionable insights
  • Detailed tracking
  • Targeted surveys
  • Dynamic questionnaires
  • Survey distribution

Screenshots

Screenshots

Wonderment Post-Purchase screenshot Wonderment Post-Purchase screenshot Wonderment Post-Purchase screenshot Wonderment Post-Purchase screenshot
SEA Post Purchase Survey App screenshot SEA Post Purchase Survey App screenshot SEA Post Purchase Survey App screenshot SEA Post Purchase Survey App screenshot
+ 2 more
SEA Post Purchase Survey App screenshot SEA Post Purchase Survey App screenshot

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Pros

Pros

  • Quick identification of stalled shipments, shipping exceptions, and problem orders.
  • Ability to reveal patterns within fulfillment and carrier processes.
  • Ownership of the entire post-purchase journey with the use of proactive notifications.
  • Reduction of shipping blindspots.
  • Prevention of 'Where's My Order?' inquiries.
  • Potential to drive repeat customers.
  • Offers customizable survey templates tailored for post-purchase, customer satisfaction, and marketing attribution
  • Ability to target surveys efficiently using customer tags, pages viewed, or products purchased
  • Dynamic questionnaires that support diverse question types, including star-rating and short answer
  • Centralized management of surveys with detailed response tracking for actionable insights
  • Flexible distribution method allowing surveys to be sent via any custom page, enhancing customer response rates
  • Helps understand customers better with focused attribution surveys
  • Simplified measurement of customer satisfaction with number scale-based questions

Cons

Cons

  • The app's description and features are somewhat repetitive.
  • Lack of detailed information on integration with various carrier services.
  • Unclear pricing model in the provided description.
  • Limited user reviews and ratings provided to gauge real-world performance.
  • May require integration efforts for distributing surveys effectively based on specific customer tags or purchase data
  • Potential learning curve associated with managing all features and customizing templates effectively
  • Reliance on customer engagement for meaningful insights, which might be challenging without effective survey incentives

Categories

Categories

Launched

Launched

Oct 04, 2020
Dec 09, 2024

Developer

Developer

Built by Shopify

Apps:

1689

Average Rating:

2.7

Reviews:

46,973

Built by SEA Commerce

Apps:

2

Average Rating:

5

Reviews:

204

Make Your Choice

Make Your Choice

Install App More info View alternatives
Install App More info View alternatives

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