Compare Wix Chat vs Live Chat

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Live Chat

Boost engagement with proactive chat, improving sales through instant communication.

Wix Chat

Instantly engage and assist visitors to boost sales and relationships.

Live Chat

Boost engagement with proactive chat, improving sales through instant communication.

Rating

3,696 Reviews

6.4

74 Reviews

6.4

Pricing

Try for Free More info

Features

Lead capture forms
Automated greetings
Instant visitor engagement
Saved replies

Conversion rate optimization
Multi-channel support
Instant communication
Mobile app access
Proactive chat greetings
Asynchronous messaging
Custom chat greetings
Shopping cart prevention

Screenshots

+ 1 more

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Pros

Instantly engage and assist visitors, which can help boost sales and improve customer relationships
Real-time notifications for visitors, messages, and sales assist in quick responses and actions
Automatic greeting of visitors and ability to reply to their first chat enhances user experience
Lead capture forms ensure no potential lead is missed
Capability to save replies for quick answers, increasing efficiency in communications
Mobile accessibility allows managers to chat back anytime, enhancing flexibility

Boosts engagement with proactive chat greetings and targeted messages
Improves sales through instant communication with website visitors
Offers instant customer service across multiple channels (website chat widget, Messenger, Apple Business Chat, etc)
Mobile apps available on iOS and Android allow communication on the go
Supports asynchronous communication enabling customers to continue with other activities while waiting for a response
Enhances the visual appeal of the website with a modern chat window
Increases customer interaction and conversion rates with chat greetings based on specific pages
Ability to send coupons, sales deals, and announcements to encourage purchasing and reduce cart abandonment
Positive user feedback, rated 5/5 for helping in closing sales
Free 14-day trial available, providing an opportunity for users to explore the app's features

Cons

Potential for missing important chats during high-traffic periods if not monitored closely
Reliance on automatic greetings might come off as impersonal to some visitors
Requires consistent monitoring to leverage its benefits fully, possibly increasing workload

May require time and effort to set up personalized chat greetings and automations
Potential dependency on internet connectivity for mobile response capability
Users may need to manage multiple communication channels

Launched

Feb 23, 2025

Developer

Built by Wix

Apps:

Average Rating:

2.8

Reviews:

27,859

Built by Text

Apps:

Average Rating:

3.9

Reviews:

Make Your Choice

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Compare Wix Chat vs Live Chat

Wix Chat

Live Chat

Wix Chat

Live Chat

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

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Launched

Launched

Developer

Developer

Built by Wix

Built by Text

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