Willdesk vs Verifast: Chatbot and Live Chat Comparison

Name: Verifast AI Chatbot +Sales Bot
Brand: Verifast

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Verifast AI Chatbot +Sales Bot

Provide personalised interaction to customers with AI

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

Verifast AI Chatbot +Sales Bot

Provide personalised interaction to customers with AI

Rating

814 Reviews

9.1

53 Reviews

9.2

Pricing

Install App More info

Features

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
Shopify flow integration
Faq integration
Help center support
Multi-channel communication
Ticket management
Multiple stores support
Parcel tracking
Dropship management
Branded widgets
Sales live chat
Efficiency tools
Multi-platform inbox
Customer analytics

Personalized customer interaction
Automated sales conversations
Engagement to conversion
Ai-powered responses

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot

+ 6 more

Verifast AI Chatbot +Sales Bot screenshot

+ 2 more

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Pros

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Provides highly personalized interactions, enhancing customer engagement and sales
Operates 24/7, acting like an extra team member and reducing the workload on live agents
Supports over 100 languages, catering to diverse audiences and improving online sales
Customizable responses to match brand tone, increasing the relevance of customer interactions
Increases average order value (AOV) and conversion rate (CVR) significantly
Excellent support team that is proactive in ensuring smooth operation and customizations
Efficient at resolving customer inquiries and converting leads, boosting overall sales performance

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

Occasionally provides suboptimal responses, though these can be adjusted with support team intervention
May require initial setup and customization time to align with specific brand needs

Launched

Feb 21, 2021

Dec 10, 2023

Developer

Built by Channelwill

Apps:

Average Rating:

4.9

Reviews:

21,358

Built by Verifast

Apps:

Average Rating:

Reviews:

Make Your Choice

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Willdesk vs Verifast: Chatbot and Live Chat Comparison

Willdesk: Live Chat&AI Chatbot

Verifast AI Chatbot +Sales Bot

Willdesk: Live Chat&AI Chatbot