Compare Willdesk: Live Chat&AI Chatbot vs POWR: Live Chat

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Willdesk: Live Chat&AI Chatbot

Drive sales with Facebook Instagram,WhatsApp,Email,Help Center

POWR: Live Chat

Customer support live chat in real-time w/ Facebook Messenger.

Rating

804 Reviews

8.9

136 Reviews

7.6

Pricing

Try for Free More info

Features

Social media integration
Customizable interface
Mobile app support
Order tracking
Email marketing integration
Chatbot automation
Shopify flow integration
Faq integration
Help center support
Multi-channel communication
Ticket management
Multiple stores support
Parcel tracking
Dropship management
Branded widgets
Sales live chat
Efficiency tools
Multi-platform inbox
Customer analytics

Customizable design
Automated messages
Instant live chat
Custom chat settings
Mobile notifications

Screenshots

Willdesk: Live Chat&AI Chatbot screenshot

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Pros

Integration with multiple platforms (Facebook, Instagram, WhatsApp, Email, etc)
Comprehensive tool combining order tracking, FAQ page, Help center, and Chatbot
Ticketing system for managing inquiries from multiple social platforms and emails
Streamlines Shopify store operations and integrates with Shopify Flow
Branded self-service widget with Order Tracking, FAQs, and Contact form
Live chat feature to increase sales and efficiency
Multi-store integration with customization support (Fonts, FAQs, Style)
Integration with third-party marketing tools like Klaviyo, Mailchimp, Privy, and SMSBump
Positive feedback on customer support and ease of use
Helpful and competent support team

Provides real-time customer support via Facebook Messenger
Easy installation directly into Shopify without any coding required
Allows customization to match personal branding
Automated chat initiation enhances user experience
Instant notifications to promptly address customer inquiries
Helps in staying competitive, closing more sales, and retaining customers
Customizable chat settings, including triggers, delay, bubble icon, and button text
Option to set an automated personal message upon starting a chat
Fully customizable design, including avatar, colors, shape, and position

Cons

Limited user feedback available due to only two reviews provided
Initial setup and integration may require assistance from support

Dependence on Facebook Messenger may not suit all businesses
Potential privacy concerns associated with Facebook's platform
Limited to Shopify integration, potentially excluding other e-commerce platforms
May require continuous active monitoring to respond quickly

Launched

Feb 21, 2021

Dec 01, 2017

Developer

Built by Channelwill

Apps:

Average Rating:

4.3

Reviews:

20,472

Built by POWR.io

Apps:

Average Rating:

4.4

Reviews:

5,201

Make Your Choice

Try for Free More info View alternatives

Compare Willdesk: Live Chat&AI Chatbot vs POWR: Live Chat

Willdesk: Live Chat&AI Chatbot

POWR: Live Chat

Willdesk: Live Chat&AI Chatbot

POWR: Live Chat

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Channelwill

Built by POWR.io

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