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WAX: marketing on WhatsApp logo

WAX: marketing on WhatsApp

Conversational marketing on Whatsapp, the most read channel

Whatsapp Marketing & Support logo

Whatsapp Marketing & Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

WAX: marketing on WhatsApp logo

WAX: marketing on WhatsApp

Conversational marketing on Whatsapp, the most read channel

Whatsapp Marketing & Support logo

Whatsapp Marketing & Support

Elevate D2C growth with WhatsApp automation and customer engagement tools.

Rating

Rating

35 Reviews
9.2
80 Reviews
9.1

Pricing

Pricing

  • $149-$349 / Month
Try for Free More info
  • $4.99 / Month
  • 14 Days Free Trial
Try for Free More info

Features

Features

  • Automated flows
  • Marketing campaigns
  • Track conversions
  • Recover carts
  • Desktop messaging inbox
  • Customer journeys
  • Cart recovery
  • Order updates
  • Smart automation
  • Whatsapp commerce
  • Agent support

Screenshots

Screenshots

WAX: marketing on WhatsApp screenshot WAX: marketing on WhatsApp screenshot WAX: marketing on WhatsApp screenshot WAX: marketing on WhatsApp screenshot
+ 1 more
WAX: marketing on WhatsApp screenshot
Whatsapp Marketing & Support screenshot Whatsapp Marketing & Support screenshot Whatsapp Marketing & Support screenshot Whatsapp Marketing & Support screenshot
+ 2 more
Whatsapp Marketing & Support screenshot Whatsapp Marketing & Support screenshot

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Pros

Pros

  • User-friendly interface for creating engaging marketing campaigns and tracking responses
  • Enables brands to run a GDPR-compliant WhatsApp marketing channel
  • High open rates due to the popularity of WhatsApp as a communication channel
  • Automated conversational flows help recover abandoned carts and remind customers for repeat purchases
  • Effective customer support, including immediate assistance from the support team and even the owner
  • Exceptional customer service and support team, praised for being proactive, professional, and highly responsive.
  • Effective automation tools for customer engagement across multiple channels like WhatsApp, Instagram, Email, and Chat.
  • Improves cart recovery and boosts sales through smart automation and personalized experiences.
  • Streamlines customer support and sales with real-time messaging and automated responses, enhancing customer retention.
  • User-friendly interface with intuitive tools that simplify campaign setup and management.
  • Cost-effective solution for customer acquisition and re-engagement campaigns.
  • Offers robust analytics for agent performance and customer insights to optimize engagement strategies.
  • AI-powered chatbot and omnichannel support improve customer interactions and retention.
  • Highly recommended for D2C brands aiming to enhance their customer journey and streamline operations.

Cons

Cons

  • Potential risk of being restricted from WhatsApp, as mentioned by some users
  • Issue with re-logging into WhatsApp after initial setup, causing significant inconvenience
  • Minimal negative feedback noted explicitly in the reviews, presenting a potential need for broader user feedback for balanced insights.
  • Dependency on account managers for optimal usage might limit self-service capabilities for some users.

Categories

Categories

Launched

Launched

Jul 27, 2023
Oct 02, 2023

Developer

Developer

Built by Wax IO

Apps:

1

Average Rating:

5

Reviews:

35

Built by BusinessOnBot

Apps:

1

Average Rating:

5

Reviews:

80

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