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SMPS Product Question & Answer logo

SMPS Product Question & Answer

Quickly respond product related queries for your online store.

Reveal: Customer Data & NPS logo

Reveal: Customer Data & NPS

Turn one-time buyers into lifetime customers

SMPS Product Question & Answer logo

SMPS Product Question & Answer

Quickly respond product related queries for your online store.

Reveal: Customer Data & NPS logo

Reveal: Customer Data & NPS

Turn one-time buyers into lifetime customers

Rating

Rating

270 Reviews
5.5
95 Reviews
8.2

Pricing

Pricing

  • $1.99-$4.99 / Month
  • Free Plan Available
Try for Free More info
  • $299 / Month
  • Free Plan Available
  • 30 Days Free Trial
Try for Free More info

Features

Features

  • Mailchimp integration
  • Email notifications
  • Klaviyo integration
  • Simplified dashboard
  • Faq page creation
  • Customizable q&a widgets
  • Advanced reporting
  • Dynamic audience builder
  • Rfm customer segmentation
  • Automated nps tool
  • Buying habits reports

Screenshots

Screenshots

SMPS Product Question & Answer screenshot SMPS Product Question & Answer screenshot SMPS Product Question & Answer screenshot SMPS Product Question & Answer screenshot
+ 3 more
SMPS Product Question & Answer screenshot SMPS Product Question & Answer screenshot SMPS Product Question & Answer screenshot
Reveal: Customer Data & NPS screenshot Reveal: Customer Data & NPS screenshot Reveal: Customer Data & NPS screenshot Reveal: Customer Data & NPS screenshot
+ 2 more
Reveal: Customer Data & NPS screenshot Reveal: Customer Data & NPS screenshot

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Pros

Pros

  • Allows for quick response to product-related queries, improving customer service
  • Option to answer questions publicly or privately, providing flexibility
  • Store-friendly Q&A widgets enhance visitor engagement
  • Ability to build and maintain an FAQ page, aiding in SEO and customer information
  • Organized dashboard provides a comprehensive overview of all questions
  • User-generated content can improve search rankings
  • Email notifications for quick responses to queries
  • Customizable Q&A widgets ensuring theme compatibility
  • Integration with MailChimp and Klaviyo for email marketing
  • Highlights best options for generating new growth in acquisition, retention, and customer loyalty
  • Allows experimentation and fixing of business models for better performance
  • Provides an advanced eCommerce approach to reach business targets and save time
  • Empowers users to monitor crucial metrics and make better decisions
  • Dynamic Audience Builder to enhance Meta & Google ad campaigns using RFM
  • RFM Customer Segmentation to identify best and worst clients and treat them accordingly
  • Automated NPS tool for fixing customer journeys with real-time alerts and advanced data
  • Buying Habits reports to identify best and worst-performing product SKUs by Customer Lifetime Value (CLV)
  • Advanced Reporting to track essential metrics and promote a customer-centric approach

Cons

Cons

  • May require a steep learning curve for users unfamiliar with advanced eCommerce analytics
  • Dependency on accurate data input for effective analysis and results
  • Potentially costly for small businesses or startups with limited budgets
  • Requires continuous monitoring and updates to maintain optimal performance

Categories

Categories

Launched

Launched

Aug 03, 2016
Mar 09, 2020

Developer

Developer

Built by Simprosys InfoMedia

Apps:

8

Average Rating:

4.8

Reviews:

7,584

Built by Omniconvert SRL

Apps:

2

Average Rating:

2.5

Reviews:

95

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