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SmartBot: Leading AI Chatbot logo

SmartBot: Leading AI Chatbot

AI Chat Innovation: Enhancing Sales and Improving Service

NS AI Chatbot, Helpdesk & FAQs logo

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

SmartBot: Leading AI Chatbot logo

SmartBot: Leading AI Chatbot

AI Chat Innovation: Enhancing Sales and Improving Service

NS AI Chatbot, Helpdesk & FAQs logo

NS AI Chatbot, Helpdesk & FAQs

Improve customer service with Live chat, Messenger & Helpdesk.

Rating

Rating

357 Reviews
9.1
96 Reviews
7.3

Pricing

Pricing

  • $30-$300 / Month
  • Free Plan Available
Try for Free More info
  • $5.99-$34.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Order tracking
  • Easy integration
  • Personalized shopping
  • Product search
  • Real-time recommendations
  • Instant support
  • Custom chat widget
  • Personalized invitations
  • Post-sale services
  • Product recommendations
  • Mobile app support
  • Order tracking
  • Chatbot automation
  • Real-time visitor tracking
  • Customer behavior tracking
  • Customer profiles
  • Unified inbox
  • Messenger integration
  • 24/7 customer service
  • Smart conversation management
  • Helpdesk widget
  • Saved responses

Screenshots

Screenshots

SmartBot: Leading AI Chatbot screenshot SmartBot: Leading AI Chatbot screenshot SmartBot: Leading AI Chatbot screenshot SmartBot: Leading AI Chatbot screenshot
+ 2 more
SmartBot: Leading AI Chatbot screenshot SmartBot: Leading AI Chatbot screenshot
NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot
+ 8 more
NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot NS AI Chatbot, Helpdesk & FAQs screenshot

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Pros

Pros

  • Provides instant support to customers, enhancing customer service experience
  • Delivers personalized shopping experiences with tailored recommendations
  • Facilitates seamless store interaction, making it easier for visitors to search for products
  • Enables customers to check their order status in real-time, optimizing the post-sales journey
  • No-code platform, simplifying the integration and setup process for store owners
  • Effortless integration with Shopify, making it accessible for many eCommerce stores
  • Customizable chat widget to match the store's branding, providing a cohesive look
  • Potential to increase consultation volumes and conversions through personalized invitations
  • Centralizes support conversations from different stores and channels into one unified inbox
  • Provides detailed customer behavior insights and product recommendations to unlock sales from chat interactions
  • Enables 24/7 proactive customer service through Helpdesk and Chatbot features, improving efficiency
  • Smart conversation management aids in helping more customers in less time
  • Intuitive mobile app allows support agents to assist customers from anywhere
  • Manages and responds to Facebook Messenger and Live Chat messages from a single inbox
  • Facilitates product recommendations, inventory browsing, and order creation while chatting
  • Includes features for customer profiles, cart previews, and real-time website visitor tracking
  • Enhances responsiveness and automates support with chatbot and saved responses

Cons

Cons

  • May not provide advanced customizability beyond basic customization options
  • Possibly limited to Shopify, reducing applicability for stores on other platforms
  • Initial configurations and understanding of the tool might require some learning curve
  • Dependence on AI accuracy, which may sometimes result in less accurate recommendations or responses
  • Few user reviews available to gauge broader user experience and potential issues
  • Dependency on internet connection and mobile device performance for optimal use of mobile app features
  • Complexity of integrating the app across multiple support channels may require a learning curve

Categories

Categories

Launched

Launched

Jul 31, 2023
Jun 20, 2022

Developer

Developer

Built by BestChat

Apps:

2

Average Rating:

4.8

Reviews:

559

Built by NestScale

Apps:

8

Average Rating:

4.9

Reviews:

551

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