Compare Shiprocket: eCommerce Shipping vs ClickShip

Name: ClickShip | Shipping Platform
Brand: Freightcom

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

ClickShip | Shipping Platform

Your Shipping Platform for Parcel and LTL Shipping Rates

Shiprocket: eCommerce Shipping

eCommerce Shipping Solution Powering 2 Lac+ Online Sellers

ClickShip | Shipping Platform

Your Shipping Platform for Parcel and LTL Shipping Rates

Rating

568 Reviews

2.8

133 Reviews

Pricing

Install App More info

Features

Returns management
International shipping
Branded tracking page
Competitive shipping rates
Courier recommendation
Refund management
Instant order updates
Automated shipping workflows
Buyer communication

Real-time shipping rates
Print shipping labels
Shipment tracking
Batch shipping
Shipping insurance
Free pickups
Exclusive shipping rates
Bulk shipping tools
Multi-box shipping
Ltl and parcel rates

Screenshots

Shiprocket: eCommerce Shipping screenshot

ClickShip | Shipping Platform screenshot

+ 4 more

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Pros

Unified interface to manage shipping with over 25+ courier partners
Serves over 24000+ pincodes in India and 220+ countries and territories worldwide
Offers services such as Courier Recommendation Engine (CORE), branded tracking pages, and instant order updates via email, WhatsApp, and SMS
Includes features like Automated Shipping Workflows, Returns and Refund Management, and Buyer Communication Management
Provides competitive shipping rates

All-in-one eCommerce shipping platform
Real-time shipping rates at checkout
Print shipping labels for cross-border, domestic, and international shipping
Exclusive shipping rates for LTL pallets and courier parcels
Advanced shipping features for streamlined order fulfillment
Real-time shipment tracking
Shipping insurance
Free pickups
Automated shipping label and packing slip generation
Bulk, batch, and manual shipping tools
High ease of use and affordable price
Excellent customer service and support
Seamless integration with platforms like Woocommerce and Shopify

Cons

Frequent issues with on-time deliveries, resulting in significant delays (10-15 days extra)
Poor customer service and support, requiring multiple follow-ups (7-10 calls)
Problems with missed pickups and lack of communication regarding delays
Issues with undelivered RTO (Return to Origin) orders and lack of proper resolution
Unaffected ticket cases and delayed or unpaid reimbursement for lost or damaged shipments
Complaints about inconsistent rate calculations leading to unexpected charges
Problems with early COD payments not being processed timely, affecting cash flow for businesses
Frequent weight discrepancy issues and arbitrary deductions from wallet balances
Customer care often disconnects calls and provides unhelpful responses

Limited to users who are comfortable with integrating third-party apps into their eCommerce platforms
Potential dependency on customer service for initial setup and problem resolution

Launched

Jul 05, 2017

Oct 03, 2017

Developer

Built by Shiprocket - Shipping in India

Apps:

Average Rating:

1.9

Reviews:

573

Built by Freightcom

Apps:

Average Rating:

4.4

Reviews:

133

Make Your Choice

Install App More info View alternatives

Compare Shiprocket: eCommerce Shipping vs ClickShip | Shipping Platform

Shiprocket: eCommerce Shipping

ClickShip | Shipping Platform

Shiprocket: eCommerce Shipping