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Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Marsello: Omnichannel Loyalty

Customer loyalty software. Rewards, points, VIP tiers, & more

Rivo: Loyalty Program, Rewards

DTC Retention platform || Loyalty, Referrals & Memberships

Marsello: Omnichannel Loyalty

Customer loyalty software. Rewards, points, VIP tiers, & more

Rating

Rating

2,550 Reviews
9.2
386 Reviews
4.6

Pricing

Pricing

  • $49-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $125-$135 / Month
  • 14 Days Free Trial

Features

Features

  • Regular updates
  • Referral programs
  • Customizable loyalty
  • Membership integration
  • Stack integration
  • Developer toolkit
  • Marketing automation
  • Vip tiers
  • Product recommendations
  • Custom rewards
  • No-code setup
  • Email campaigns
  • Referral programs
  • Pos integration
  • Customer insights
  • Advanced reporting
  • Welcome emails
  • Sms campaigns
  • Abandoned cart emails
  • Points rewards
  • Drip campaigns
  • Social media integrations

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Pros

Pros

  • Fully customizable loyalty and referrals platform
  • Built for fast growing DTC brands
  • 24/7 world class live chat support
  • Instant integration with various tech stacks (Klaviyo, Gorgias, Postscript, etc)
  • Weekly product updates using the latest Shopify tech
  • Variety of loyalty programs and reward options
  • Extremely positive customer reviews, especially regarding support team
  • Cost-effective compared to other loyalty solutions
  • Offers full customization with the Rivo Developer Toolkit
  • Helps brands launch a world-class loyalty & rewards program
  • Works seamlessly with Shopify and existing POS systems
  • Enables acquisition of loyalty members through points, rewards, discounts, VIP tiers, and referrals
  • Offers powerful email marketing and SMS campaign tools
  • Uses sales data from POS & Shopify for marketing insights
  • Integrated loyalty rewards and marketing automation tools
  • Provides insights into customer behavior to improve marketing decisions
  • Allows design and launch of an omnichannel loyalty program with no coding required
  • Enhances customer growth with email campaigns, automations, and notifications
  • Creates a seamless loyalty experience by connecting eCommerce & POS systems
  • Increases customer retention with customizable rewards, points, and VIP tiers
  • Includes advanced reporting tools to review which tactics deliver the best results

Cons

Cons

  • Setup can be time-consuming (up to 3 hours for some users)
  • Initial hiccups with understanding all features and settings
  • Limited training courses available for newbies
  • Some users experienced issues with fraud detection tools
  • Flat-rate support option or additional training might be beneficial
  • Limited to integration primarily with Shopify and existing POS systems, which may exclude non-Shopify users
  • Potential complexity in setting up and managing various marketing tools and campaigns
  • Possibly high learning curve for users unfamiliar with loyalty programs and marketing automation
  • Additional costs for SMS campaigns may impact budget

Launched

Launched

Apr 19, 2025
Apr 19, 2025

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

2,550

Apps:

3

Average Rating:

4.4

Reviews:

1,340

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