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Rich Returns & Exchanges logo

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

EcoReturns Returns & Exchanges logo

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

Rich Returns & Exchanges logo

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

EcoReturns Returns & Exchanges logo

EcoReturns Returns & Exchanges

Automate Returns, Exchanges, Credits & Lower refunds with AI

Rating

Rating

88 Reviews
9.2
133 Reviews
9.2

Pricing

Pricing

  • $19-$199 / Month
  • 30 Days Free Trial
Try for Free More info
  • $19-$89 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Automated return labels
  • Automated email notifications
  • Custom-branded portal
  • Integrates with systems
  • Custom return rules
  • Fraud prevention
  • Api integrations
  • Shipping labels
  • Automate returns
  • Automation rules
  • Post-purchase experience
  • Store credits
  • Exchange automation
  • Refund reduction
  • Configurable portal
  • Return policies
  • Branded notifications
  • Rma automation
  • Pickups automation
  • Inbuilt discounted labels
  • Ai growth tools
  • Chatgpt chatbot

Screenshots

Screenshots

Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot
+ 5 more
Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot
EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot
+ 5 more
EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot EcoReturns Returns & Exchanges screenshot

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Pros

Pros

  • Streamline returns and exchanges to save valuable time and improve customer satisfaction
  • Custom-branded returns portal directly integrates with your store
  • Allows customers to quickly process returns and exchanges
  • Suggest exchanges instead of returns to recapture potential lost revenue
  • Automatically generate prepaid return labels from 50+ carriers worldwide
  • Automated emails keep customers informed throughout the entire process
  • Self-service portal reduces return processing time
  • Automate shipping return labels to make the process smooth for customers
  • Set up automated rules to accommodate return policy and exchange terms
  • Easy integration with business processes like ERP, IMS, CRM, & 3PL systems
  • Cost-effective compared to other return apps
  • Responsive customer support and customization options
  • AI-powered management reduces refunds and frauds
  • Highly configurable return portal, policies, and automation rules
  • Easy migration from other return solutions like Loop Returns, Aftership, Return prime, Postco, and Sorted
  • Automates RMA, shipping labels, and pickups to reduce TAT
  • Inbuilt discounted labels/shipping or option to connect your own shipping provider
  • AI-based tools to prevent returns and improve profitability
  • Integrations with various platforms like shipping carriers, 3PL, ERP, OMS, CRM, Dropship etc
  • ChatGPT powered chatbot for enhanced customer experience
  • Positive user feedback on pricing, support, and features
  • Good customer support as evidenced by user reviews

Cons

Cons

  • Limited user reviews available to fully gauge overall user satisfaction
  • Potential complexity in initial setup due to extensive configurability
  • Dependence on AI and integrations might pose challenges for less tech-savvy users

Categories

Categories

Launched

Launched

Jan 22, 2019
Aug 11, 2021

Developer

Developer

Built by Rich Returns & Exchanges

Apps:

1

Average Rating:

4.9

Reviews:

88

Built by Saara Inc

Apps:

3

Average Rating:

3.3

Reviews:

134

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