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Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Rich Returns & Exchanges logo

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

Parcel Panel Returns &Exchange logo

Parcel Panel Returns &Exchange

Returns and exchanges, Return labels, Return policy, Refunds

Rich Returns & Exchanges logo

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

Rating

Rating

612 Reviews
9.3
88 Reviews
9.2

Pricing

Pricing

  • $20-$59 / Month
  • 7 Days Free Trial
Try for Free More info
  • $19-$199 / Month
  • 30 Days Free Trial
Try for Free More info

Features

Features

  • Real-time updates
  • Shopify integration
  • Self-service returns
  • Customized refunds
  • Custom return solutions
  • Branded return experience
  • Smart eligibility rules
  • Multiple carrier integrations
  • Automated return labels
  • Automated email notifications
  • Custom-branded portal
  • Integrates with systems
  • Custom return rules

Screenshots

Screenshots

Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot Parcel Panel Returns &Exchange screenshot
+ 1 more
Parcel Panel Returns &Exchange screenshot
Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot
+ 5 more
Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot

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Pros

Pros

  • Works well and quick chat support
  • Saves time and provides a professional look and feel
  • Highly praised customer service
  • Simplifies the returns process for Shopify stores
  • Easy-to-use interface for both customers and administrators
  • Enhances customer satisfaction
  • Flexible customization options
  • Integration with various couriers and shipping platforms
  • Auto-sync with Shopify and auto-track return shipment status
  • Streamline returns and exchanges to save valuable time and improve customer satisfaction
  • Custom-branded returns portal directly integrates with your store
  • Allows customers to quickly process returns and exchanges
  • Suggest exchanges instead of returns to recapture potential lost revenue
  • Automatically generate prepaid return labels from 50+ carriers worldwide
  • Automated emails keep customers informed throughout the entire process
  • Self-service portal reduces return processing time
  • Automate shipping return labels to make the process smooth for customers
  • Set up automated rules to accommodate return policy and exchange terms
  • Easy integration with business processes like ERP, IMS, CRM, & 3PL systems
  • Cost-effective compared to other return apps
  • Responsive customer support and customization options

Cons

Cons

  • Limited ability to charge return fees for various exchange reasons
  • Cannot charge return fees for both refunds and exchanges simultaneously
  • Geared primarily to the US market
  • Lacks adequate courier integrations for UK merchants
  • Requires a subscription fee for SendCloud, the only UK courier option
  • Complex process to request alternative UK couriers
  • Some UK customers may get stuck without available courier options

Categories

Categories

Launched

Launched

Jun 29, 2023
Jan 22, 2019

Developer

Developer

Built by Channelwill

Apps:

8

Average Rating:

4.3

Reviews:

20,472

Built by Rich Returns & Exchanges

Apps:

1

Average Rating:

4.9

Reviews:

88

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Make Your Choice

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