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OrderEditing.com logo

OrderEditing.com

Let customers edit their order without contacting support.

Editify Order Editor & Upsell logo

Editify Order Editor & Upsell

Efficiently manage orders for a better organised store

OrderEditing.com logo

OrderEditing.com

Let customers edit their order without contacting support.

Editify Order Editor & Upsell logo

Editify Order Editor & Upsell

Efficiently manage orders for a better organised store

Rating

Rating

212 Reviews
9.3
26 Reviews
9.1

Pricing

Pricing

  • $39-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • Unlock Deals
Install App More info
  • $19-$199 / Month
  • 3 Days Free Trial
Install App More info

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • Customer portal
  • Edit order
  • Search orders
  • Backdate orders
  • Edit shipping & billing

Screenshots

Screenshots

OrderEditing.com screenshot OrderEditing.com screenshot OrderEditing.com screenshot OrderEditing.com screenshot
+ 1 more
OrderEditing.com screenshot
Editify Order Editor & Upsell screenshot Editify Order Editor & Upsell screenshot Editify Order Editor & Upsell screenshot Editify Order Editor & Upsell screenshot
+ 3 more
Editify Order Editor & Upsell screenshot Editify Order Editor & Upsell screenshot Editify Order Editor & Upsell screenshot

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Efficiently manage order dates, saving time and reducing manual updates
  • Allows customers to amend their orders through a new customer portal
  • Merchants can toggle customer portal feature for added flexibility
  • Enables editing of order dates, ensuring accurate and up-to-date records
  • Includes additional features like editing order, searching orders, backdating orders, and modifying shipping cost and billing address

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • Potential complexity if not familiar with managing various order details
  • May require initial time investment to understand and fully utilize all features
  • Customer portal feature might introduce additional support requests from customers

Categories

Categories

Launched

Launched

Apr 30, 2023
Feb 05, 2023

Developer

Developer

Built by Order Editing

Apps:

1

Average Rating:

5

Reviews:

212

Built by Forty Seven Jane LLC

Apps:

1

Average Rating:

4.4

Reviews:

26

Make Your Choice

Make Your Choice

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