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Order Returns | easyReturns logo

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Simesy Product FAQs & FAQ Page logo

Simesy Product FAQs & FAQ Page

Add FAQ page, product FAQs. Product tabs & accordion with ease

Order Returns | easyReturns logo

Order Returns | easyReturns

Simplifies your Order Returns, for you and your Customers!

Simesy Product FAQs & FAQ Page logo

Simesy Product FAQs & FAQ Page

Add FAQ page, product FAQs. Product tabs & accordion with ease

Overview

Overview

What is Simesy Product FAQs & FAQ Page?

Simesy Help Center & FAQ Page is a Shopify app that creates a dedicated help center with FAQs, contact forms, and knowledge base sections. It enhances customer self-service and reduces support requests.

Key Strengths:

  • Built-in search functionality for quick answers
  • Multi-language support for global stores
  • Integration with Shopify's theme editor

Rating

Rating

62 Reviews
9.1
31 Reviews
9.1

Pricing

Pricing

  • $9-$79 / Month
  • 15 Days Free Trial
Install App More info
  • $4.99 / Month
  • Free Plan Available
  • 7 Days Free Trial
Install App More info

Features

Features

  • Automated return labels
  • Workflow customization
  • Custom returns portal
  • Return label creation
  • Own return reasons
  • Instant search
  • Unlimited faqs
  • Dedicated faq page
  • Display faq anywhere
  • Auto-organize product description
  • Seo-friendly faq

Screenshots

Screenshots

Order Returns | easyReturns screenshot Order Returns | easyReturns screenshot Order Returns | easyReturns screenshot Order Returns | easyReturns screenshot
+ 1 more
Order Returns | easyReturns screenshot
Simesy Product FAQs & FAQ Page screenshot Simesy Product FAQs & FAQ Page screenshot Simesy Product FAQs & FAQ Page screenshot Simesy Product FAQs & FAQ Page screenshot
+ 1 more
Simesy Product FAQs & FAQ Page screenshot

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Pros

Pros

  • Picks up where Shopify's native return capabilities end
  • Provides a customizable returns portal under your shop domain
  • Portal can be customized with your corporate identity and additional information for customers
  • Automation options for return requests
  • Creation of return labels and return slips (limited to Germany, Austria, and Switzerland)
  • Supports workflows for returns, exchanges, vouchers, and refunds
  • Creation of DHL, GLS, or DPD return labels
  • Automatic creation of return labels based on rules like the value of the goods
  • Allows customization of return reasons and refund methods
  • Allows creation of unlimited FAQs to answer frequently asked questions
  • Enables customers to help themselves with a dedicated FAQ page
  • Displays FAQs on product pages or anywhere (homepage, CMS page, collection page) without requiring coding
  • Organizes product descriptions into tabs and accordions automatically without editing code
  • Works with any Shopify theme, offering broad compatibility
  • SEO-friendly FAQ page with instant search capabilities

Cons

Cons

  • Label creation is limited to merchants from Germany, Austria, or Switzerland
  • Support issues: Users have reported slow or no responses from customer support
  • App may not function correctly in some scenarios, such as incorrect return label distribution
  • Users reported bugs and lack of effective bug fixes
  • Overall dissatisfaction with app performance from some users
  • The description does not specify any drawbacks or limitations explicitly
  • Dependent on user reviews, which reveals some reliance on support for optimal use

Categories

Categories

Launched

Launched

Aug 11, 2021
Apr 20, 2022

Developer

Developer

Built by 247APPS

Apps:

7

Average Rating:

4.8

Reviews:

506

Built by Simesy

Apps:

6

Average Rating:

4.6

Reviews:

92

Make Your Choice

Make Your Choice

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