Order Editing | Upsell

Let customers edit their order without contacting support.

OrderBump ‑ Checkout Upsells

Boost sales w/ in cart, checkout page, & post purchase upsells

Order Editing | Upsell

Let customers edit their order without contacting support.

OrderBump ‑ Checkout Upsells

Boost sales w/ in cart, checkout page, & post purchase upsells

Rating

Rating

157 Reviews
9.3
23 Reviews
9.1

Pricing

Pricing

  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial
  • $39-$139 / Month
  • 14 Days Free Trial

Features

Features

  • Gift card refunds
  • Ai product recommendations
  • Increase order value
  • Self-service order edits
  • Embedable portal
  • Instant 3pl/wms sync
  • Pre-shipment changes
  • Carrier verified addresses
  • Add products pre-packing
  • One-click upsells
  • Post purchase upsells
  • Customizable titles
  • Cart conditions
  • Checkout page upsells
  • Ai matching

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Pros

Pros

  • Eliminates common support tickets by allowing customers to edit their orders themselves
  • Drives more sales by recommending AI-suggested products that can be added with one click
  • Easy to embed the self-service portal into any email or page with customizable branding
  • Instant synchronization with 3PL or WMS to avoid overselling
  • Increases average order value through product recommendations
  • Supports self-serve changes to address, variant, contact details, and products before shipment
  • Reduces lost orders with carrier-verified shipping address recommendations
  • Facilitates customers in adding more products before packing
  • Refund options include gift card or store credit for order downgrades
  • Positive customer service reviews indicating very responsive support team
  • Significantly reduces support tickets related to incorrect addresses and order changes
  • Boosts sales through in-cart, checkout page, and post-purchase upsells
  • Easy to set up with helpful support
  • Allows setting of cart conditions for targeted upsell offers
  • Customizable product titles, descriptions, and CTA buttons to enhance persuasion
  • Automation of upselling with AI that matches customers with the best upsell offers
  • Triggers upsell and cross-sell offers based on product tags, SKU, Cart Value, etc
  • 1-click post-purchase upsell offers to increase the average order value
  • Specific features for Shopify Plus to modify the checkout page with order bump upsells

Cons

Cons

  • Basic plans offer restricted features, limiting functionality without upgrading.
  • Users reported bugs that affect order modifications, causing occasional glitches.
  • Inability to edit multiple orders at once frustrates users with high-volume stores.
  • Certain features are exclusive to Shopify Plus, limiting functionality for standard users
  • Potentially overwhelming and intrusive for customers if not implemented correctly
  • Requires consistent monitoring and updating to ensure relevance and effectiveness of offers

Launched

Launched

Apr 30, 2023
Oct 15, 2020

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

157

Apps:

1

Average Rating:

4.9

Reviews:

23

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