Compare Order Editing | Upsell vs Extensiv Order Management

Order Editing | Upsell

Let customers edit their order without contacting support.

Extensiv Order Management

Ecommerce Inventory & Order Management for Brands and Sellers

Order Editing | Upsell

Let customers edit their order without contacting support.

Extensiv Order Management

Ecommerce Inventory & Order Management for Brands and Sellers

Rating

157 Reviews

9.3

79 Reviews

6.3

Pricing

Try for Free More info

Features

Gift card refunds
Ai product recommendations
Increase order value
Self-service order edits
Embedable portal
Instant 3pl/wms sync
Pre-shipment changes
Carrier verified addresses
Add products pre-packing

Inventory control
3pl integration
Automate tasks
Shipping tracking
Real-time dashboards
Order handling
Multiple channels
Advanced routing
Forecast demand

Screenshots

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Pros

Eliminates common support tickets by allowing customers to edit their orders themselves
Drives more sales by recommending AI-suggested products that can be added with one click
Easy to embed the self-service portal into any email or page with customizable branding
Instant synchronization with 3PL or WMS to avoid overselling
Increases average order value through product recommendations
Supports self-serve changes to address, variant, contact details, and products before shipment
Reduces lost orders with carrier-verified shipping address recommendations
Facilitates customers in adding more products before packing
Refund options include gift card or store credit for order downgrades
Positive customer service reviews indicating very responsive support team
Significantly reduces support tickets related to incorrect addresses and order changes

Centralized hub for order and sales activity, inventory, and fulfillment strategies
Automation of routine tasks and order manipulation rules
Multiple sales channels management
Advanced routing and processing tools for order management
Inventory control and replenishment with warehouse and 3PL partner integration
Shipping integration and tracking with orderbots and order routing
Future demand forecasting with integrated inventory automation tools
Centralized insights and real-time dashboards for aggregated data visibility

Cons

Basic plans offer restricted features, limiting functionality without upgrading.
Users reported bugs that affect order modifications, causing occasional glitches.
Inability to edit multiple orders at once frustrates users with high-volume stores.

Potential learning curve due to the comprehensive set of features
May require integration efforts with existing systems
Possible costs associated with advanced features and integrations
Dependence on the app's performance and uptime for critical business operations

Launched

Apr 30, 2023

Aug 23, 2015

Developer

Built by Order Editing

Apps:

Average Rating:

Reviews:

157

Built by Extensiv

Apps:

Average Rating:

3.8

Reviews:

Make Your Choice

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Compare Order Editing | Upsell vs Extensiv Order Management

Order Editing | Upsell

Extensiv Order Management

Order Editing | Upsell

Extensiv Order Management

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

Categories

Categories

Launched

Launched

Developer

Developer

Built by Order Editing

Built by Extensiv

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