Navidium vs ShipInsure: Best Shipping Protection for Shopify

Name: ShipInsure Shipping Protection
Brand: ShipInsure

Navidium Shipping Protection

Inhouse shipping insurance or shipping protection alternative.

ShipInsure Shipping Protection

Give customers the option for a protected checkout experience

Navidium Shipping Protection

Inhouse shipping insurance or shipping protection alternative.

ShipInsure Shipping Protection

Give customers the option for a protected checkout experience

Overview

What is Navidium Shipping Protection?

Navidium Shipping Protection safeguards your Shopify orders against lost, stolen, or damaged shipments. It integrates seamlessly with Shopify and automates claims processing.

Key Strengths:

Automated claims handling for faster resolution
Customizable protection plans based on order value
No upfront costs—pay per protected order

What is ShipInsure Shipping Protection?

ShipInsure Shipping Protection offers comprehensive coverage for Shopify merchants, protecting against lost, damaged, or delayed shipments with a straightforward claims process.

Key Strengths:

Simple flat-rate pricing per order
Quick claims approval (often within 48 hours)
No deductibles or hidden fees

Rating

304 Reviews

5.5

37 Reviews

7.8

Pricing

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Features

Claims management
1-click refunds/reorders
Self-service platform
Upsell integration
Digital product upsells
Control on pricing

Protected checkout experience
Full coverage orders
Prompt refunds/reorders
Boost revenue
Smart tech support
2-minute claims resolution
Revenue sharing

Screenshots

ShipInsure Shipping Protection screenshot

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Pros

Self-service platform gives flexibility and control to the users
Enables creation of a self-funded shipping protection plan, eliminating the need for third-party insurance
Users keep 100% of what is collected from shipping protection premiums, increasing potential profits
Ability to upsell digital products and order protection during cart checkout
Includes reporting features, price control, claims portal, and options for 1-click refunds/reorders
Integration with popular apps and services such as Recharge, Rebuy, Bold, Slide Cart, Subscriptions, Tapcart, and AntiFraud
Offsets the cost of lost or damaged shipments through digital product upsells

Provides peace of mind from checkout to delivery
Full coverage for lost, damaged, or stolen orders
More than half of shoppers opt for the service, enhancing the purchasing experience
Prompt refunds or reorder process in the rare event of an issue
No cost to the merchant for the service
Decrease in customer support time and costs using smart tech, AI, and a skilled team
Minimizes losses and boosts revenue through order protection
2-minute claims resolution increases customer lifetime value
Option for merchants to choose their own pricing and revenue share

Cons

Not an official insurance provider, meaning it does not underwrite plans
Risk of increased customer claims without third-party underwriting support
Managing claims and issues internally may require additional resources and customer service effort
Potential financial risk for businesses if claims exceed the collected protection fees
May require specialized knowledge to fully leverage the platform's features and integrations

Potential dependency on the app for customer satisfaction and order protection
Merchants may need to handle the logistics of reorders

Launched

Nov 25, 2021

Sep 09, 2021

Developer

Built by Ecom Propeller

Apps:

Average Rating:

4.6

Reviews:

324

Built by ShipInsure

Apps:

Average Rating:

3.7

Reviews:

Make Your Choice

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Frequently Asked Questions (FAQ)

Which app has better coverage—Navidium or ShipInsure?

Both cover lost, stolen, and damaged shipments, but Navidium offers more flexible pricing tiers, while ShipInsure has a flat-rate model.
How do claims work with Navidium and ShipInsure?

Navidium automates claims via Shopify integration, while ShipInsure requires manual submission but promises faster approvals.
Is there a cost difference between Navidium and ShipInsure?

Navidium charges a percentage of the order value, while ShipInsure uses a flat fee per order. Costs vary based on order volume and value.
Do these apps work with all Shopify shipping carriers?

Yes, both support major carriers like USPS, UPS, and FedEx, but check their documentation for full compatibility.
Can I switch between Navidium and ShipInsure easily?

Yes, both apps can be uninstalled/reinstalled without disrupting orders, but existing claims must be resolved first.

Navidium vs ShipInsure: Best Shipping Protection for Shopify

Navidium Shipping Protection

ShipInsure Shipping Protection

Navidium Shipping Protection