Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

WAX: marketing on WhatsApp

Conversational marketing on Whatsapp, the most read channel

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

WAX: marketing on WhatsApp

Conversational marketing on Whatsapp, the most read channel

Rating

Rating

1,073 Reviews
2.4
35 Reviews
9.2

Pricing

Pricing

  • $15-$40 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $149-$349 / Month

Features

Features

  • Automated messages
  • Abandoned cart notifications
  • Custom templates
  • Shared team inbox
  • Chat widget
  • Whatsapp campaigns
  • Share widget
  • Automated flows
  • Marketing campaigns
  • Track conversions
  • Recover carts
  • Desktop messaging inbox
  • Customer journeys

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Pros

Pros

  • Provides chat widget & share widget for enhanced customer interaction
  • Enables sending abandoned cart reminders & order updates via WhatsApp
  • Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
  • Paid plans offer access to WhatsApp business API for more professional communication
  • Allows marketing campaigns and custom templates for tailored customer outreach
  • Supports sending WhatsApp messages at scale for broader reach
  • Shared team inbox feature helps manage all customer chats on WhatsApp business API
  • Useful for both automated and manual abandoned cart recovery
  • Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp
  • User-friendly interface for creating engaging marketing campaigns and tracking responses
  • Enables brands to run a GDPR-compliant WhatsApp marketing channel
  • High open rates due to the popularity of WhatsApp as a communication channel
  • Automated conversational flows help recover abandoned carts and remind customers for repeat purchases
  • Effective customer support, including immediate assistance from the support team and even the owner

Cons

Cons

  • Requires paid plans to access certain advanced features like WhatsApp business API
  • May incur additional costs for extensive use due to reliance on WhatsApp
  • Managing a high volume of messages could be challenging without proper team coordination
  • Potential risk of being restricted from WhatsApp, as mentioned by some users
  • Issue with re-logging into WhatsApp after initial setup, causing significant inconvenience

Launched

Launched

Apr 23, 2019
Jul 27, 2023

Developer

Developer

Apps:

1

Average Rating:

3.7

Reviews:

1,073

Apps:

1

Average Rating:

5

Reviews:

35

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