Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Marketing+Support on WhatsApp

Send abandoned cart notifications & campaigns over WhatsApp

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Rating

Rating

1,073 Reviews
2.4
158 Reviews
9

Pricing

Pricing

  • $15-$40 / Month
  • Free Plan Available
  • 7 Days Free Trial
  • $49-$299 / Month
  • 14 Days Free Trial

Features

Features

  • Automated messages
  • Abandoned cart notifications
  • Custom templates
  • Shared team inbox
  • Chat widget
  • Whatsapp campaigns
  • Share widget
  • Email integration
  • Unified dashboard
  • Whatsapp broadcasts
  • Multichannel messaging

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Pros

Pros

  • Provides chat widget & share widget for enhanced customer interaction
  • Enables sending abandoned cart reminders & order updates via WhatsApp
  • Automated WhatsApp messages can be used for upselling, feedback, and COD confirmation
  • Paid plans offer access to WhatsApp business API for more professional communication
  • Allows marketing campaigns and custom templates for tailored customer outreach
  • Supports sending WhatsApp messages at scale for broader reach
  • Shared team inbox feature helps manage all customer chats on WhatsApp business API
  • Useful for both automated and manual abandoned cart recovery
  • Capabilities to send order confirmation, order tracking, and COD notifications through WhatsApp
  • Superb customer service with prompt issue resolution, often within hours
  • Easy API integration, making it user-friendly even for those not technically inclined
  • Useful and feature-rich for customer service and marketing broadcasts
  • Highly recommended by long-term users who have used it for multiple brands
  • Value for money with a fair offering of features

Cons

Cons

  • Requires paid plans to access certain advanced features like WhatsApp business API
  • May incur additional costs for extensive use due to reliance on WhatsApp
  • Managing a high volume of messages could be challenging without proper team coordination
  • Occasional bugs, particularly related to Meta issues
  • Some features may still be in development or need updates/fixes

Launched

Launched

Apr 23, 2019
Jan 24, 2021

Developer

Developer

Apps:

1

Average Rating:

3.7

Reviews:

1,073

Apps:

1

Average Rating:

4.9

Reviews:

158

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