Compare Live Chat vs Live Chat Support

Live Chat

Boost engagement with proactive chat, improving sales through instant communication.

Live Chat Support

Chat seamlessly with website visitors via Slack or Wix integration.

Live Chat

Boost engagement with proactive chat, improving sales through instant communication.

Live Chat Support

Chat seamlessly with website visitors via Slack or Wix integration.

Rating

74 Reviews

6.4

40 Reviews

5.4

Pricing

Try for Free More info

Features

Conversion rate optimization
Multi-channel support
Instant communication
Mobile app access
Proactive chat greetings
Asynchronous messaging
Custom chat greetings
Shopping cart prevention

Customizable chat widget
Seamless chat integration
Unlimited team members
Proactive chat invites

Screenshots

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Pros

Boosts engagement with proactive chat greetings and targeted messages
Improves sales through instant communication with website visitors
Offers instant customer service across multiple channels (website chat widget, Messenger, Apple Business Chat, etc)
Mobile apps available on iOS and Android allow communication on the go
Supports asynchronous communication enabling customers to continue with other activities while waiting for a response
Enhances the visual appeal of the website with a modern chat window
Increases customer interaction and conversion rates with chat greetings based on specific pages
Ability to send coupons, sales deals, and announcements to encourage purchasing and reduce cart abandonment
Positive user feedback, rated 5/5 for helping in closing sales
Free 14-day trial available, providing an opportunity for users to explore the app's features

Seamless integration with Slack and Wix makes it easy for users already using these platforms
Supports unlimited agents and team members on all plans, which is beneficial for growing businesses
Customizable chat widgets allow businesses to tailor the appearance to match their branding
Proactive chat invites and pre-sales forms help engage customers effectively
No login or sign-up required, providing a hassle-free setup experience
Available for use on both desktop and phone, enhancing accessibility and flexibility
Free to get started, lowering the barrier for initial adoption

Cons

May require time and effort to set up personalized chat greetings and automations
Potential dependency on internet connectivity for mobile response capability
Users may need to manage multiple communication channels

Limited to Slack and Wix integrations, which might not cater to businesses using other platforms
May become less effective for websites with high traffic if not managed properly, leading to overwhelming chat requests
Customizing settings might require a learning curve for users not familiar with integration tools
Dependence on third-party platforms (Slack/Wix) means that any issues with these services might affect chat functionality

Launched

Feb 22, 2025

Developer

Built by Text

Apps:

Average Rating:

3.9

Reviews:

Built by Social Intents

Apps:

Average Rating:

Reviews:

126

Make Your Choice

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Compare Live Chat vs Live Chat Support

Live Chat

Live Chat Support

Live Chat

Live Chat Support

Rating

Rating

Pricing

Pricing

Features

Features

Screenshots

Screenshots

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Pros

Pros

Cons

Cons

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Launched

Launched

Developer

Developer

Built by Text

Built by Social Intents

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