Kno vs Fairing: Best Post-Purchase Surveys for Shopify

Name: Fairing Post Purchase Surveys
Brand: Fairing

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Fairing Post Purchase Surveys

Surveys for marketing attribution, user feedback, and NPS

KNO Post Purchase Surveys

Surveys for attribution, customer insights, and feedback.

Fairing Post Purchase Surveys

Surveys for marketing attribution, user feedback, and NPS

Overview

What is KNO Post Purchase Surveys?

Kno Post-Purchase Surveys is a Shopify app designed to help merchants collect customer feedback through customizable surveys after purchase. It integrates seamlessly with Shopify and offers actionable insights to improve customer experience.

Key Strengths:

Easy-to-use survey builder with no coding required
Customizable templates for quick setup
Real-time analytics to track responses

What is Fairing Post Purchase Surveys?

Fairing Post-Purchase Surveys is a Shopify app focused on gathering post-purchase feedback to optimize conversions and customer retention. It provides advanced targeting and segmentation options for deeper insights.

Key Strengths:

Advanced targeting based on customer behavior
Integration with popular email marketing tools
AI-powered insights for actionable feedback

Rating

77 Reviews

9.1

189 Reviews

9.1

Pricing

Install App More info

Features

Pre-built templates
Platform integration
Zero-party data
Customer segments
Advanced attribution
Multi-question surveys
Targeted audiences
Benchmarking
Attribution reports
Logic flows

Pre-built templates
Shopify integration
Customer feedback
Product targeting
Personalization
Roi improvement
Attribution surveys
Nps measurement
Cro insights
Research data
Order appending
Hdyhau polls
New vs returning

Screenshots

+ 3 more

Fairing Post Purchase Surveys screenshot

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Pros

Easy-to-use interface for post-purchase surveys
Provides targeted audiences for more relevant feedback
Includes pre-built templates to simplify survey creation
Offers benchmarking to compare performance
Advanced attribution models to understand revenue impact
Utilizes zero-party data for deep customer insights
Comprehensive feedback through multi-question surveys
Enables informed marketing decisions
Quick 5-minute setup with over 30 full survey templates
Logic flows for in-depth analysis and increased engagement
Attribution reports and analyses for better understanding of ad performance
Ability to target surveys to specific customer segments using filters
Integrations with top platforms
Data dispersion via REST API

Provides actionable insights quickly, within a week
Focuses on marketing attribution, user feedback, and NPS
Helps measure the effectiveness of various marketing channels like Meta, TikTok, Snap, Podcast, TV, etc
Integrates well with various tools like Triple Whale, Klaviyo, Google Sheets, Elevar, and Shopify Flow
Easy to set up and integrate into the Shopify thank you page
Allows for targeted survey questions based on customer type and product purchased
Comes with a template library featuring 25+ pre-built post-purchase survey questions
Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Highly recommended by users for ease of use and valuable customer insights

Cons

Complexity of data analysis might require a learning curve
Integration issues with certain platforms might arise
Cost may be a factor for smaller businesses
Some users might find too many features overwhelming

No significant cons mentioned in user reviews or descriptions
Potential dependency on app integrations for full functionality

Launched

Oct 18, 2020

May 06, 2018

Developer

Built by KnoCommerce Inc

Apps:

Average Rating:

4.9

Reviews:

Built by Fairing

Apps:

Average Rating:

4.9

Reviews:

189

Make Your Choice

Install App More info View alternatives

Frequently Asked Questions (FAQ)

Which app is easier to set up, Kno or Fairing?

Kno is generally easier to set up with its drag-and-drop survey builder, while Fairing offers more advanced customization options that may require additional configuration.
Does Fairing offer better analytics than Kno?

Fairing provides AI-powered insights and advanced segmentation, making its analytics more detailed compared to Kno's straightforward reporting.
Can I use Kno or Fairing on platforms other than Shopify?

Both Kno and Fairing are currently designed for Shopify stores and do not support other eCommerce platforms.
Which app is more affordable for small businesses?

Kno typically offers lower pricing tiers, making it more budget-friendly for small businesses, while Fairing’s advanced features come at a higher cost.
Do these apps integrate with email marketing tools?

Yes, both Kno and Fairing integrate with popular email marketing platforms like Klaviyo and Mailchimp for follow-up campaigns.

Kno vs Fairing: Best Post-Purchase Surveys for Shopify

KNO Post Purchase Surveys

Fairing Post Purchase Surveys

KNO Post Purchase Surveys