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Interakt ‑ WhatsApp Marketing logo

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

TextYess: WhatsApp Marketing logo

TextYess: WhatsApp Marketing

Automate customer support on WhatsApp with AI.

Interakt ‑ WhatsApp Marketing logo

Interakt ‑ WhatsApp Marketing

Recover abandoned carts and improve WhatsApp customer support

TextYess: WhatsApp Marketing logo

TextYess: WhatsApp Marketing

Automate customer support on WhatsApp with AI.

Rating

Rating

168 Reviews
5.5
52 Reviews
8.7

Pricing

Pricing

  • $15-$45 / Month
  • 14 Days Free Trial
Try for Free More info
  • $249-$499 / Month
  • Free Plan Available
  • 7 Days Free Trial
Try for Free More info

Features

Features

  • Automated reminders
  • Order updates
  • Bulk campaigns
  • Double confirmation
  • Shared team inbox
  • Green tick
  • Chat widget
  • Auto-replies
  • Automated responses
  • Order processing
  • Ai-driven chat

Screenshots

Screenshots

Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot
+ 2 more
Interakt ‑ WhatsApp Marketing screenshot Interakt ‑ WhatsApp Marketing screenshot
TextYess: WhatsApp Marketing screenshot TextYess: WhatsApp Marketing screenshot TextYess: WhatsApp Marketing screenshot TextYess: WhatsApp Marketing screenshot

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Pros

Pros

  • Automated WhatsApp reminders for abandoned carts with a checkout link
  • CoD double confirmation flow on WhatsApp to reduce RTOs
  • Automated WhatsApp confirmations for order placement, shipment, and cancellation
  • WhatsApp Chat Widget for website visitors to easily reach out on WhatsApp
  • Auto-replies configuration for answering customer FAQs on WhatsApp
  • Bulk WhatsApp campaigns for product announcements and discounts
  • Shared team inbox for better management of incoming customer chats
  • Option to obtain a WhatsApp Green Tick for improved credibility
  • 24/7 real-time responses to customer inquiries
  • Automates order status updates, product suggestions, and provides checkout links
  • Trained on the entire product catalog and FAQs, enhancing the specificity and accuracy of responses
  • Proactively engages with customers during key moments such as abandoned checkouts and post-purchase follow-ups
  • Enables targeted WhatsApp marketing campaigns with a single click
  • Supports all languages, broadening customer reach
  • Quick setup process (up and running within 5 minutes) without needing technical skills

Cons

Cons

  • Issues with prolonged billing even after service migration
  • Poor customer support as indicated by users
  • Complex platform not easy to use
  • Lack of options for retargeting abandoned carts or sending order notifications
  • Potential for being a waste of money and time as expressed by some users
  • Dependence on AI may lead to occasional inaccuracies in responses
  • Limited customization options for businesses with unique requirements
  • Potential language translation issues for complex queries
  • Privacy concerns regarding customer data and information being handled by AI

Categories

Categories

Launched

Launched

Jul 13, 2021
Sep 13, 2023

Developer

Developer

Built by interakt.shop

Apps:

2

Average Rating:

4.2

Reviews:

454

Built by TextYess

Apps:

1

Average Rating:

4.9

Reviews:

52

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