Influence ‑ Loyalty & Referral

Your all-in-one solution for loyalty, referrals & affiliates

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Influence ‑ Loyalty & Referral

Your all-in-one solution for loyalty, referrals & affiliates

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Rating

Rating

25 Reviews
9.1
195 Reviews
7.4

Pricing

Pricing

  • $49-$799 / Month
  • Free Plan Available
  • 30 Days Free Trial
  • $50-$250 / Month
  • Free Plan Available

Features

Features

  • Customer referrals
  • Affiliate management
  • Point rewards system
  • Custom loyalty tiers
  • Digital stampcard
  • Quick installation
  • Embed testimonials
  • Segmented satisfaction tracking
  • Product-based satisfaction analysis
  • Time-specific feedback
  • Order-frequency insights
  • Geographic feedback analysis
  • Trend discovery
  • Increased survey responses

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Pros

Pros

  • All-in-one solution for loyalty, referrals, and affiliate programs
  • Easy to implement and customize with a simple structure
  • Offers a points reward system, customizable loyalty tiers, and referral capabilities
  • Allows for management of affiliates, improving customer retention
  • Inclusion of a digital 'StampCard' to encourage repeat purchases
  • Positive feedback on effective customer support and availability of setup guides
  • Ability to assign points to individual customers and analyze performance through dashboard
  • Quick installation process taking only 30 seconds
  • Increased survey response rates due to smart follow-ups
  • Ability to embed testimonials and reviews for better visibility
  • Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
  • Helps discover trends in customer opinions

Cons

Cons

  • Limited information on specific integration capabilities with other platforms
  • No mention of pricing details or potential costs associated with advanced features
  • Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
  • Some potential users might find the features too basic or not sufficiently customizable for their needs

Launched

Launched

Dec 19, 2021
Aug 30, 2016

Developer

Developer

Apps:

2

Average Rating:

4.7

Reviews:

759

Apps:

1

Average Rating:

4.5

Reviews:

195

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