Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Hextom: WhatsApp, SMS & Push

WhatsApp, SMS, Web Push marketing and abandoned cart recovery

FAQPRIME: FAQ, WhatsApp, Track

All-in-one support app for Track order, Contact us, FAQ & Chat

Rating

Rating

1,773 Reviews
8.6
109 Reviews
7.5

Pricing

Pricing

  • $15-$50 / Month
  • Free Plan Available
  • $10 / Month
  • 3 Days Free Trial

Features

Features

  • Customizable popups
  • Abandoned cart recovery
  • Whatsapp marketing
  • Sms marketing
  • Web push marketing
  • Checkout automations
  • Back-in-stock alerts
  • Price-drop alerts
  • Smart balancing algorithm
  • Multi-channel campaigns
  • Automated reminders
  • Social media integration
  • Order tracking
  • Seo boost
  • Email support
  • Chat support
  • Ai-generated faqs
  • Video call shopping

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Pros

Pros

  • All-in-one platform includes WhatsApp, SMS, and Web Push marketing channels
  • Easily create customizable popups to grow subscriber lists
  • Create multi-channel campaigns in minutes
  • Automated recovery of abandoned carts, checkout, and browser
  • Automated notifications for back-in-stock and price-drop alerts
  • Smart balancing algorithm ensures messages are delivered through the optimal channel, preventing duplicates
  • Highly rated by users for ease of use and effective customer support
  • All-in-one support solution combining FAQ, order tracking, and various communication channels
  • Beautifully designed chat-style support widget for a better user experience
  • AI-generated FAQs and Q&A improve efficiency and provide accurate information
  • Order tracking feature supports both email ID and phone number
  • Easy one-click installation with no coding required, going live in just 5 minutes
  • Contact form includes Captcha to prevent spam and receive support inquiries via email
  • Support for multiple communication channels, including WhatsApp, Messenger, Tidio, Tawkto, and email
  • Boosts SEO ranking with integrated native FAQ, contact us, and order tracking pages
  • Option to add social media icons and a floating bar to enhance social media likes and engagement
  • Live video call shopping option enhances customer shopping experience

Cons

Cons

  • No specific cons mentioned in the description or review
  • Potential learning curve for beginners unfamiliar with multi-channel marketing platforms
  • Dependence on the availability and performance of multiple communication channels (WhatsApp, SMS, Web Push)
  • Limited customization options for advanced users who want more control over the design and functionality
  • Potential dependency on third-party messaging apps, which may affect the app's functionality if these services go down
  • AI-generated responses might not always be perfect, requiring occasional manual updating
  • Lack of detailed documentation could pose a learning curve for new users unfamiliar with such apps
  • Limited multi-language support could be a setback for global users
  • Possible privacy concerns related to integrating multiple communication platforms and storing customer data

Launched

Launched

Sep 25, 2018
Nov 11, 2020

Developer

Developer

Apps:

13

Average Rating:

4.8

Reviews:

39,861

Apps:

1

Average Rating:

4.6

Reviews:

109

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