HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Juphy: AI Chatbot & ChatGPT

24/7 AI Chatbot for after-hours sales and support

HeiChat: ChatGPT Sales Chatbot

Advanced AI, reply to customer inquiries within seconds.

Juphy: AI Chatbot & ChatGPT

24/7 AI Chatbot for after-hours sales and support

Rating

Rating

72 Reviews
9.2
23 Reviews
9.1

Pricing

Pricing

  • $19.9-$299 / Month
  • Free Plan Available
  • 3 Days Free Trial
  • $99-$399 / Month
  • Free Plan Available
  • 14 Days Free Trial

Features

Features

  • Multilingual support
  • Track orders
  • 24/7 support
  • Trainable ai
  • Reply within seconds
  • Convert inquiries
  • Recommend products
  • Answer policies
  • Customizable branding
  • Personalized recommendations
  • Automatic catalog sync
  • 24/7 sales support
  • Detailed product answers
  • Return/refund assistance
  • One-click shopify setup
  • Frequent chatbot testing

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Pros

Pros

  • Advanced AI based on ChatGPT models (GPT-3.5 & GPT-4) and Claude (Claude 3 Opus).
  • Operates 24/7, ensuring constant customer support availability.
  • Capable of converting general inquiries into sales effectively.
  • Helps in checking and responding accurately to 'Where is my order' inquiries.
  • Can handle many tasks typically performed by human customer service representatives.
  • Supports answers related to discounts, store policies, and shipping policies.
  • Allows customization and training of the chatbot using a PDF/TXT based knowledge base.
  • Real-time awareness of store product listings and delistings.
  • Supports over 95 languages, including English (EN), Spanish (ES), Chinese (ZH), French (FR), German (DE), Arabic (AR), Japanese (JA), and Russian (RU).
  • 24/7 AI-powered support for after-hours sales and customer service
  • Personalized product recommendations for visitors
  • Answers detailed questions about product materials, ingredients, and FAQs
  • Improves customer satisfaction with continuous service
  • Converts website visitors into actual customers
  • One-click setup with Shopify, requiring no technical skills
  • Automatic synchronization with Shopify product catalog and FAQs
  • Options for customizable branding to reflect the store's identity
  • Ability to test the chatbot before publishing it on the website

Cons

Cons

  • The advanced AI models may require significant computational resources.
  • Potential initial setup and training of the chatbot might be time-consuming.
  • May need continuous updates and corrections to maintain accuracy.
  • Could lead to reduced human customer service roles, impacting jobs.
  • Effectiveness relies on the quality of the knowledge base provided by the user.
  • High dependence on accurate and timely data for real-time store product listings.
  • Potential over-reliance on AI which may not handle complex or unique customer inquiries well
  • Might require fine-tuning and ongoing adjustments to maintain high accuracy
  • Could be perceived as less personal than human customer service
  • Initial setup and customization, while easy, might still pose minor challenges for non-tech-savvy users
  • AI responses might sometimes be less contextually perfect compared to human interaction

Categories

Categories

Launched

Launched

Apr 25, 2023
Dec 17, 2023

Developer

Developer

Apps:

4

Average Rating:

4.7

Reviews:

82

Apps:

1

Average Rating:

5

Reviews:

23

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