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  3. Compare Grapevine Post Purchase Survey vs Gojiberry Survey & Feedback
Grapevine Post Purchase Survey logo

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Gojiberry Survey & Feedback logo

Gojiberry Survey & Feedback

Easy-setup survey w/ links for improved marketing & conversion

Grapevine Post Purchase Survey logo

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Gojiberry Survey & Feedback logo

Gojiberry Survey & Feedback

Easy-setup survey w/ links for improved marketing & conversion

Rating

Rating

180 Reviews
9.2
22 Reviews
9.1

Pricing

Pricing

  • $25 / Month
  • 14 Days Free Trial
Try for Free More info
  • $15 / Month
Try for Free More info

Features

Features

  • Unlimited surveys
  • Post-purchase surveys
  • Customizable surveys
  • Intuitive ui
  • Zero-party data
  • Marketing optimization
  • Customer satisfaction
  • Multiple survey types
  • Multi-question surveys
  • Flexible publishing
  • Easy-setup templates
  • 1-click survey tool
  • Link/qr code surveys
  • Analytics for optimization
  • Shopify checkout extensibility
  • Custom coupons & points
  • White label feature

Screenshots

Screenshots

Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot
+ 4 more
Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot Grapevine Post Purchase Survey screenshot
Gojiberry Survey & Feedback screenshot Gojiberry Survey & Feedback screenshot Gojiberry Survey & Feedback screenshot Gojiberry Survey & Feedback screenshot
+ 3 more
Gojiberry Survey & Feedback screenshot Gojiberry Survey & Feedback screenshot Gojiberry Survey & Feedback screenshot

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Pros

Pros

  • Unlimited surveys and responses: Allows for comprehensive data collection without restrictions.
  • Multi-question customer surveys: Provides valuable insights for data-driven marketing and operational decisions.
  • Flexible publishing options: Enables surveys at each customer journey stage, optimizing feedback collection timing.
  • Accurate zero-party customer data: Collects first-hand customer data, enhancing marketing potential.
  • Marketing spend optimization: Pinpoints best-performing marketing channels for efficient budget allocation.
  • Multiple survey types: Offers fixed response, freeform text, or Net Promoter Score (NPS) options.
  • Simple set-up: Intuitive UI and supportive setup team make it easy to deploy.
  • Customizable surveys: Fully customizable surveys with no Grapevine branding, providing a seamless user experience.
  • Easy and quick setup with no code required, even on mobile devices
  • High response rate with 1-click survey tool saving time
  • Ability to send surveys using links or QR codes via email or product inserts
  • Templates available for marketing attribution, NPS, and more
  • Use of analytics to optimize marketing spend and conversion rate
  • Supports Shopify checkout extensibility, integrating smoothly with platforms
  • Custom coupons and points for longer surveys to incentivize feedback and increase repeat customers
  • Actionable post-purchase data with connection to customer list and purchase history
  • Option to hide the Gojiberry logo with the white label survey feature
  • Highly praised customer support and guidance
  • Positive user reviews highlighting ease of use and effective support team

Cons

Cons

  • Potential complexity with multi-question surveys: May overwhelm some users or respondents.
  • Dependence on customer participation: Efficient data collection relies heavily on customer willingness to complete surveys.
  • No indication of advanced analytics: May lack sophisticated data analysis tools beyond basic survey results.
  • Possible integration issues: No information on compatibility with other systems or platforms.
  • Lack of detailed cons in user feedback and reviews
  • Repetition in app descriptions may indicate limited differentiation

Categories

Categories

Launched

Launched

Aug 16, 2017
Mar 07, 2023

Developer

Developer

Built by Union Works Apps

Apps:

6

Average Rating:

4.8

Reviews:

498

Built by EDOCODE

Apps:

2

Average Rating:

5

Reviews:

24

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