Grapevine vs Fairing: Best Post-Purchase Survey Apps

Name: Fairing Post Purchase Surveys
Brand: Fairing

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Fairing Post Purchase Surveys

Surveys for marketing attribution, user feedback, and NPS

Grapevine Post Purchase Survey

Unlimited post-purchase and customer satisfaction surveys

Fairing Post Purchase Surveys

Surveys for marketing attribution, user feedback, and NPS

Overview

What is Fairing Post Purchase Surveys?

Fairing Post-Purchase Surveys is a Shopify app focused on gathering post-purchase feedback to optimize conversions and customer retention. It provides advanced targeting and segmentation options for deeper insights.

Key Strengths:

Advanced targeting based on customer behavior
Integration with popular email marketing tools
AI-powered insights for actionable feedback

Rating

143 Reviews

9.2

189 Reviews

9.1

Pricing

Install App More info

Features

Unlimited surveys
Post-purchase surveys
Customizable surveys
Intuitive ui
Zero-party data
Marketing optimization
Customer satisfaction
Multiple survey types
Multi-question surveys
Flexible publishing

Pre-built templates
Shopify integration
Customer feedback
Product targeting
Personalization
Roi improvement
Attribution surveys
Nps measurement
Cro insights
Research data
Order appending
Hdyhau polls
New vs returning

Screenshots

Grapevine Post Purchase Survey screenshot

+ 4 more

Fairing Post Purchase Surveys screenshot

+ 1 more

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Pros

Unlimited surveys and responses: Allows for comprehensive data collection without restrictions.
Multi-question customer surveys: Provides valuable insights for data-driven marketing and operational decisions.
Flexible publishing options: Enables surveys at each customer journey stage, optimizing feedback collection timing.
Accurate zero-party customer data: Collects first-hand customer data, enhancing marketing potential.
Marketing spend optimization: Pinpoints best-performing marketing channels for efficient budget allocation.
Multiple survey types: Offers fixed response, freeform text, or Net Promoter Score (NPS) options.
Simple set-up: Intuitive UI and supportive setup team make it easy to deploy.
Customizable surveys: Fully customizable surveys with no Grapevine branding, providing a seamless user experience.

Provides actionable insights quickly, within a week
Focuses on marketing attribution, user feedback, and NPS
Helps measure the effectiveness of various marketing channels like Meta, TikTok, Snap, Podcast, TV, etc
Integrates well with various tools like Triple Whale, Klaviyo, Google Sheets, Elevar, and Shopify Flow
Easy to set up and integrate into the Shopify thank you page
Allows for targeted survey questions based on customer type and product purchased
Comes with a template library featuring 25+ pre-built post-purchase survey questions
Compatible with Shopify's Order Status and Thank You Page Checkout Extensions
Highly recommended by users for ease of use and valuable customer insights

Cons

Potential complexity with multi-question surveys: May overwhelm some users or respondents.
Dependence on customer participation: Efficient data collection relies heavily on customer willingness to complete surveys.
No indication of advanced analytics: May lack sophisticated data analysis tools beyond basic survey results.
Possible integration issues: No information on compatibility with other systems or platforms.

No significant cons mentioned in user reviews or descriptions
Potential dependency on app integrations for full functionality

Launched

Aug 16, 2017

May 06, 2018

Developer

Built by Union Works Apps

Apps:

Average Rating:

4.7

Reviews:

385

Built by Fairing

Apps:

Average Rating:

4.9

Reviews:

189

Make Your Choice

Install App More info View alternatives

Grapevine vs Fairing: Best Post-Purchase Survey Apps

Grapevine Post Purchase Survey

Fairing Post Purchase Surveys

Grapevine Post Purchase Survey