Facebook & Instagram

Bring your products to people on Facebook and Instagram.

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Facebook & Instagram

Bring your products to people on Facebook and Instagram.

BIK Instagram, Whatsapp, Email

Create intelligent segments to target customers

Rating

Rating

9,153 Reviews
8.1
87 Reviews
9.1

Pricing

Pricing

  • Free App
  • Free Plan Available
  • Free App
  • Free Plan Available

Features

Features

  • Sync inventory
  • Promote products
  • Manage orders
  • Seamless shopping
  • Target accurately
  • Create shoppable posts
  • Shop insights
  • Drive ad performance
  • One-time account setup
  • Abandoned cart recovery
  • Upsell and cross-sell
  • Welcome messages
  • Intelligent segments
  • Conversational messaging
  • Event triggers
  • Higher aov
  • Conversion boosts
  • Custom journeys
  • Growth strategy

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Pros

Pros

  • Easily promote products and target accurately using powerful sales and marketing tools
  • Automatically sync eligible products to Facebook and Instagram shop from one inventory
  • Get shop insights including best performing products and top tagged content
  • Seamless in-app shopping experience from discovery to checkout
  • Live chat and email support from Meta
  • User-friendly interface appreciated by non-tech-savvy users
  • Quick and efficient customer support
  • Integration with existing Facebook business page made easy
  • Enables 2-way communication on revenue generating flows such as Abandoned cart recovery, upsell, cross-sell, welcome messages, and web store event triggers
  • Helps in increasing Average Order Value (AOV), conversion rates, and purchases
  • Offers a dedicated growth strategy manager to help strategize more than 30 revenue-generating flows
  • Provides marketing campaigns and automations for multiple platforms including Whatsapp, Instagram, Email, and SMS
  • Includes a unified helpdesk to address client queries from all channels in a single dashboard
  • Positive customer reviews highlighting excellent customer support and responsiveness
  • Streamlines workflow by simplifying manual tasks, resulting in higher efficiency
  • Cost-effective platform according to user feedback

Cons

Cons

  • Issues with syncing products from Shopify to Facebook business page
  • Inconsistent connectivity with Facebook and Instagram accounts
  • Verification process for products and store can be problematic
  • Region-specific incompatibility issues, especially in Greece and India
  • Complicated setup process for some users
  • Reported issues with tracking and cookie banner affecting data accuracy
  • Some users find it difficult to get effective support from Meta
  • Recurring billing issues for ads without clear communication on problems
  • Negative reviews indicating issues with service continuity after the trial period ended
  • Complaints about the responsiveness and helpfulness of customer care after initial engagement
  • High pricing plans that may not be suitable for smaller businesses or startups
  • Instances of miscommunication regarding billing and plan upgrades

Launched

Launched

Oct 03, 2018
May 08, 2023

Developer

Developer

Apps:

1

Average Rating:

4.2

Reviews:

9,153

Apps:

2

Average Rating:

4.7

Reviews:

133

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