1. Home
  3. Compare ExchangeIt Returns & Exchange vs Rich Returns & Exchanges
ExchangeIt Returns & Exchange logo

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Rich Returns & Exchanges logo

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

ExchangeIt Returns & Exchange logo

ExchangeIt Returns & Exchange

Boost customer retention with easy returns, refunds & exchange

Rich Returns & Exchanges logo

Rich Returns & Exchanges

Allow customers to process returns, exchanges, and refunds

Rating

Rating

99 Reviews
9.2
88 Reviews
9.2

Pricing

Pricing

  • $9.99-$19.99 / Month
  • 5 Days Free Trial
Try for Free More info
  • $19-$199 / Month
  • 30 Days Free Trial
Try for Free More info

Features

Features

  • Return management portal
  • Seamless returns processing
  • Efficient exchanges handling
  • Refunds management
  • Inventory restocking
  • Order management optimization
  • Cancellation handling
  • Integrated with shopify
  • Aftership order compatibility
  • Flexible inventory locations
  • Streamlined exchange creation
  • Auto-calculation of refunds
  • Customer detail autocompletion
  • Customizable shipping modifications
  • Automated return labels
  • Automated email notifications
  • Custom-branded portal
  • Integrates with systems
  • Custom return rules

Screenshots

Screenshots

ExchangeIt Returns & Exchange screenshot ExchangeIt Returns & Exchange screenshot ExchangeIt Returns & Exchange screenshot ExchangeIt Returns & Exchange screenshot
+ 1 more
ExchangeIt Returns & Exchange screenshot
Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot
+ 5 more
Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot Rich Returns & Exchanges screenshot

Send this compare to my inbox

By proceeding, you agree to our Terms Of Conditions and Privacy Policy.
Your request is being processed and will be delivered shortly. If you do not receive an email from Taranker within the next 5 minutes, please check your spam folder and mark it as "Not Spam" to ensure future emails reach your inbox.

Pros

Pros

  • Seamlessly process returns and exchanges from Shopify Admin
  • Works with orders fulfilled by Aftership
  • Efficiently handle cancellation and refund requests
  • Streamline order and inventory management
  • Simplify the return form process
  • Manage returns and refunds directly within Shopify Admin for streamlined operations
  • Flexible inventory restock by choosing products and selecting inventory locations
  • Create exchange orders directly within your orders page, simplifying the fulfillment process
  • Flexible refund options: auto-calculate or customize refunds from returned items
  • Autocomplete customer details and modify shipping as needed for seamless returns
  • Streamline returns and exchanges to save valuable time and improve customer satisfaction
  • Custom-branded returns portal directly integrates with your store
  • Allows customers to quickly process returns and exchanges
  • Suggest exchanges instead of returns to recapture potential lost revenue
  • Automatically generate prepaid return labels from 50+ carriers worldwide
  • Automated emails keep customers informed throughout the entire process
  • Self-service portal reduces return processing time
  • Automate shipping return labels to make the process smooth for customers
  • Set up automated rules to accommodate return policy and exchange terms
  • Easy integration with business processes like ERP, IMS, CRM, & 3PL systems
  • Cost-effective compared to other return apps
  • Responsive customer support and customization options

Cons

Cons

  • Limited to Shopify Admin, may not be suitable for non-Shopify platforms
  • Dependent on Aftership for order fulfillment, which may not be preferable for all users
  • Potential learning curve for new users in integrating and utilizing all features efficiently
  • Customer support response times can vary

Categories

Categories

Launched

Launched

Sep 27, 2015
Jan 22, 2019

Developer

Developer

Built by Small Apps

Apps:

2

Average Rating:

4.9

Reviews:

164

Built by Rich Returns & Exchanges

Apps:

1

Average Rating:

4.9

Reviews:

88

Make Your Choice

Make Your Choice

Try for Free More info View alternatives
Try for Free More info View alternatives
Scroll to Top