DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

DC WhatsApp Marketing+Helpdesk

Manage Customer Service on WhatsApp, send Marketing Broadcasts

Whatsy: WhatsApp Chat & Share

Improve customer service & sales with WhatsApp live chat

Rating

Rating

158 Reviews
9
135 Reviews
8.1

Pricing

Pricing

  • $49-$299 / Month
  • 14 Days Free Trial

Features

Features

  • Email integration
  • Unified dashboard
  • Whatsapp broadcasts
  • Multichannel messaging
  • Whatsapp chat
  • Whatsapp share
  • Auto welcome message
  • Multiple chat agents
  • Proactive messages

Screenshots

Screenshots

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Pros

Pros

  • Superb customer service with prompt issue resolution, often within hours
  • Easy API integration, making it user-friendly even for those not technically inclined
  • Useful and feature-rich for customer service and marketing broadcasts
  • Highly recommended by long-term users who have used it for multiple brands
  • Value for money with a fair offering of features
  • Improves customer service and sales by facilitating direct communication
  • Easy to install and use, no coding skills required
  • Supports multiple free chat agents, enhancing customer support capabilities
  • Features auto welcome messages or proactive messages to engage customers promptly
  • Allows visitors to quickly share information via WhatsApp
  • Taps into the widespread popularity and user base of WhatsApp

Cons

Cons

  • Occasional bugs, particularly related to Meta issues
  • Some features may still be in development or need updates/fixes
  • Limited to users who have WhatsApp, potentially excluding some customers
  • Dependence on WhatsApp's uptime and functionality; any issues with WhatsApp impact this app
  • Lacks integration with other messaging platforms, restricting multichannel support

Launched

Launched

Jan 24, 2021
Mar 22, 2021

Developer

Developer

Apps:

1

Average Rating:

4.9

Reviews:

158

Apps:

7

Average Rating:

4.6

Reviews:

9,190

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