C:Hub Customer Accounts

Build your UI, ++Retention, Capture Data, Add 75 Apps & more

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

C:Hub Customer Accounts

Build your UI, ++Retention, Capture Data, Add 75 Apps & more

Customer.guru Net Promoter NPS

Survey Net Promoter Score, get testimonials & product reviews

Rating

Rating

82 Reviews
9.1
195 Reviews
7.4

Pricing

Pricing

  • $5-$29 / Month
  • 14 Days Free Trial
  • $50-$250 / Month
  • Free Plan Available

Features

Features

  • Reorder functionality
  • Draft orders
  • Branded account portal
  • Custom navigation
  • Add custom content
  • Page integrations
  • Marketing data capture
  • Targeted emails & sms
  • Shopify app integrations
  • Cancel order option
  • Profile editor
  • Password editor
  • Quick installation
  • Embed testimonials
  • Segmented satisfaction tracking
  • Product-based satisfaction analysis
  • Time-specific feedback
  • Order-frequency insights
  • Geographic feedback analysis
  • Trend discovery
  • Increased survey responses

Screenshots

Screenshots

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Pros

Pros

  • Branded, tailor-made account portal and widget enhance customer experience
  • Customization options for look & feel, navigation, content, and pages
  • Integration with 78 Shopify apps enhances account features and functionality
  • Visibility into critical account, order, and shop information for customers
  • Ability to capture marketing data by adding custom fields to profiles & registrations
  • Targeted email & SMS campaigns via Klaviyo using custom profile fields
  • Additional functionalities like Reorder, Cancel Order, Draft Orders, Profile & Password Editor
  • Quick installation process taking only 30 seconds
  • Increased survey response rates due to smart follow-ups
  • Ability to embed testimonials and reviews for better visibility
  • Offers detailed insights into customer satisfaction based on various factors like product ordered and purchase date
  • Helps discover trends in customer opinions

Cons

Cons

  • Potential initial conflicts with old account page loading before the new customized one
  • Learning curve for integrating and customizing various features and apps
  • Limited to Net Promoter Score (NPS) surveys, may not offer other types of customer feedback options
  • Some potential users might find the features too basic or not sufficiently customizable for their needs

Launched

Launched

Nov 28, 2021
Aug 30, 2016

Developer

Developer

Apps:

1

Average Rating:

5

Reviews:

82

Apps:

1

Average Rating:

4.5

Reviews:

195

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