Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Formilla Live Chat + Chatbot

Live chat and chatbot to increase sales and improve support!

Rating

Rating

656 Reviews
9.1
41 Reviews
8.2

Pricing

Pricing

  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial
  • $17.49-$74.99 / Month
  • Free Plan Available
  • 15 Days Free Trial

Features

Features

  • Social media integration
  • Live chat
  • Chatbot automation
  • Real-time visitor tracking
  • Cross-device support
  • Shared inbox
  • Cart saver
  • Targeted chats
  • 24/7 support
  • Real-time chat
  • Visitor monitoring
  • Lead qualification
  • Mobile apps
  • Marketing popups

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Pros

Pros

  • Boosts engagement and drives sales
  • Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
  • Allows cross-selling products to increase average order value
  • Proactively reaches out to customers stuck at checkout
  • Enables sending targeted chats and providing 24/7 automated customer support
  • Connects social and email channels to manage all conversations from one spot
  • Intuitive interface for seamless integration
  • Real-time insights into visitor activity on the website
  • Available on Windows, Mac, Android, and iOS
  • Real-time chat and chatbots have proven to increase sales and improve support
  • Immediate assistance preferred by customers over phone and email
  • Free package available for one user
  • Flexible premium packages available for more features
  • Marketing popups included to engage customers in various ways
  • Ability to see visitors on the site in real-time and request to chat
  • 24/7 lead qualification and product marketing by chatbot
  • Mobile app support for live chat from anywhere in the world

Cons

Cons

  • Instances of the app suddenly stopping to work after long-term use
  • Customer support perceived as ineffective
  • Potential disruptions could lead to hassle for both users and their customers
  • Free package limited to only one user
  • Full features and benefits might require a premium package
  • Potential need for constant monitoring to handle real-time chats effectively
  • Chatbots might not handle complex customer queries as effectively as human agents

Categories

Categories

Launched

Launched

Oct 28, 2015
Jun 02, 2014

Developer

Developer

Apps:

1

Average Rating:

4.8

Reviews:

656

Apps:

1

Average Rating:

5

Reviews:

41

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