Cartly vs LiveRecover: Best SMS Cart Recovery Apps

Name: LiveRecover SMS Cart Recovery
Brand: Shopify

Cartly Abandoned Cart Recovery

Abandoned Checkout Email Popup, Push Notifications, Spin Wheel

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Cartly Abandoned Cart Recovery

Abandoned Checkout Email Popup, Push Notifications, Spin Wheel

LiveRecover SMS Cart Recovery

Boost revenue with human-powered SMS cart recovery

Rating

242 Reviews

9.2

73 Reviews

9.1

Pricing

Install App More info

Features

Push notifications
Email recovery
Subscription pop-ups
Order recovery
Spin wheel discounts

Real-time engagement
Custom workflows
Knowledge base
Unique discounts
Performance metrics

Screenshots

Cartly Abandoned Cart Recovery screenshot

+ 4 more

LiveRecover SMS Cart Recovery screenshot

+ 2 more

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Pros

Simple and reliable abandoned cart recovery system
Recovers lost revenue by tracking all carts, checkouts initiated, and orders
Automated email marketing and web push notifications for retargeting
Includes email popups for collecting email subscriptions
Supports various campaigns including order follow-up emails and win-back emails
Offers a Spin-a-sale spin wheel to deliver discount codes and boost engagement
Positive customer reviews with high ratings, indicating customer satisfaction
Helpful and responsive customer support team
Easy to set up and start tracking and targeting all carts in minutes

Boosts revenue, Average Order Value (AOV), and conversion rates via SMS
Live agents provide personalized outreach to recover abandoned carts
Easy integration with your store within minutes
Suitable for both enterprise DTC brands and small businesses
Real-time SMS conversation engagement with customers
Configurable workflows with custom conditions for abandoned carts
Use of existing FAQs to populate the Knowledge Base to assist agents
Unique one-time discount codes generated for each customer
Access to insights and performance metrics

Cons

Limited customer feedback available for diverse scenarios
Potential reliance on support for setup or advanced functionality, as indicated by a user needing assistance with adding a discount code

Poor customer service with delayed responses – emails not answered in over 4 days and text support not responded in over 24 hours
Potential reliance on live agents which may not scale well if support response times are slow

Launched

Oct 03, 2017

Jan 13, 2021

Developer

Built by Shopify

Apps:

17787

Average Rating:

2.5

Reviews:

725,946

Built by Shopify

Apps:

17787

Average Rating:

2.5

Reviews:

725,946

Make Your Choice

Install App More info View alternatives

Cartly vs LiveRecover: Best SMS Cart Recovery Apps

Cartly Abandoned Cart Recovery

LiveRecover SMS Cart Recovery

Cartly Abandoned Cart Recovery