BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

BestChat: AI Chatbot+Live Chat

Integrates with Facebook, WhatsApp, Instagram. Supports bots.

Chatra — Live Chat & Chatbot

Chat with site visitors to boost engagement and drive sales.

Rating

Rating

201 Reviews
8.5
656 Reviews
9.1

Pricing

Pricing

  • $31-$41 / Month
  • Free Plan Available
  • 10 Days Free Trial

Features

Features

  • Real-time live chat
  • Browsing history tracking
  • Multiple store identification
  • Chatbot functionality
  • Pre-set q&a
  • Multiple language support
  • Cross-platform compatibility
  • Extensive integrations
  • Custom brand display
  • Weekly updates
  • Social media integration
  • Live chat
  • Chatbot automation
  • Real-time visitor tracking
  • Cross-device support
  • Shared inbox
  • Cart saver
  • Targeted chats
  • 24/7 support

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Pros

Pros

  • Integrates seamlessly with major platforms such as Facebook, WhatsApp, and Instagram
  • Smart AI chatbot provides round-the-clock (24/7) customer support
  • Seamless Shopify integration enhances eCommerce operations
  • Self-learning AI improves customer support by understanding products and orders
  • Customizable live chat interface for tailored customer interactions
  • AI-driven insights assist in data analysis and decision-making
  • Smooth transition from chatbot to live agent ensures uninterrupted support
  • Multi-lingual service capability
  • AI help-write function acts as an excellent collaboration assistant
  • Highly intuitive and user-friendly interface
  • Boosts engagement and drives sales
  • Offers Live Chat, Chatbot, Cart Saver, and Shared Inbox tools
  • Allows cross-selling products to increase average order value
  • Proactively reaches out to customers stuck at checkout
  • Enables sending targeted chats and providing 24/7 automated customer support
  • Connects social and email channels to manage all conversations from one spot
  • Intuitive interface for seamless integration
  • Real-time insights into visitor activity on the website
  • Available on Windows, Mac, Android, and iOS

Cons

Cons

  • No in-depth information available on potential limitations or cons from user comments and description
  • Dependence on continual updates to keep up with evolving business needs
  • Instances of the app suddenly stopping to work after long-term use
  • Customer support perceived as ineffective
  • Potential disruptions could lead to hassle for both users and their customers

Launched

Launched

Jan 04, 2022
Oct 28, 2015

Developer

Developer

Apps:

2

Average Rating:

4.8

Reviews:

555

Apps:

1

Average Rating:

4.8

Reviews:

656

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