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Zest Desk

Develop by zestdesk.app
14 Days Free Trial

Boost phone order efficiency for BigCommerce with Zest Desk's advanced features.

Order workflow streamlining
Multi-destination support
Flexible order editing
Customer management tools
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About Zest Desk

Launched Jun 17, 2025

Categories

CRM & Customer Service Customer Service & Helpdesks

Built by zestdesk.app

Support Portal Document
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Introduction Video

Description

Zest Desk enhances your BigCommerce store with flexible, efficient order processing. Perfect for busy customer service teams handling phone

Zest Desk supercharges your BigCommerce store with a purpose-built interface for managing phone orders efficiently. Designed for busy customer service teams, it streamlines complex order workflows, supports multi-destination shipments, and offers unmatched flexibility in order editing and customer management. Whether you're serving B2B accounts or high-volume DTC customers by phone, Zest Desk gives your team the tools to move faster, reduce errors, and deliver personalized service at scale.

Pros

  • Boosts phone order efficiency for BigCommerce stores.
  • Purpose-built interface for managing phone orders efficiently.
  • Streamlines complex order workflows.
  • Supports multi-destination shipments.
  • Offers flexibility in order editing and customer management.
  • Ideal for busy customer service teams.
  • Enhances service for B2B accounts and high-volume DTC customers.
  • Tools to reduce errors and deliver personalized service at scale.

Cons

  • Limited to BigCommerce platforms, not suitable for other e-commerce platforms.
  • May require training for teams to fully utilize the advanced features.
  • Could potentially involve additional costs for integration and usage.

Key Features

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